1st visit worker had an attitude like I was bothering him and chicken tasted as if it was fried in used oil.
2nd visit same attitude, he gave me the wrong order and the sodas tasted like sparkling water .
Atmosphere: 1
Food: 1
Service: 1
Karen Manigault
Busy is very slow, therefore the food is sitting for a period of time. The chicken is not Hiram’s the fries are cold, the mashed potatoes has very little gravy.
Atmosphere: 2
Food: 2
Service: 2
Frederick Rooney
over 15 minutes for them to cook the chicken. not very prepared!
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Sandwich
Arturo Galofre
Great chicken weird after taste. But still better than KFC. Extremely nice service. It's quite pricey for fast food and its quality.
They should definitely get their chicken a more natural taste. The sauces are pretty good but very unhealthy. The bathroom is decently clean compared to other fast-food chains. However, I still believe that hygiene could be improved, especially to raise its standards in those type of restaurants.
Vegetarian options: Nope
Dietary restrictions: Probably many
Kid-friendliness: They can attend, but not recommended due to health reasons
Wheelchair accessibility: Yup!
Atmosphere: 2
Food: 1
Service: 5
Recommended dishes: Sandwich
zay
food EXTREMELY undercooked, sandwich was clearly rushed & looks like it was thrown in the bag inside out
Atmosphere: 1
Food: 1
Service: 1
andrew s
Location never has chicken ready past 7 pm. Also they have you wait at the drive thru order mic for 10 minutes at a time without taking your order just for them to tell you they don't have chicken ready so wait longer.
Atmosphere: 1
Food: 3
Service: 1
Torrez
Customer service was horrible and the food was not made to customers satisfaction. I asked for extra mayonnaise and there was no mayonnaise on my sandwich. Having a good customer service and quality food for what customer requested should be priority. Not just giving customer whatever you please. I was very disappointed.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sandwich
Justin Murphy
Workers barely spoke English chicken wasn't that good and soda machine was broken
Atmosphere: 4
Food: 2
Service: 3
Deborah Ice
DO NOT GO TO THE DERBY LOCATION!!! They make up prices that are NOT on the menu!!! You will get ripped off!!!
Parking: Do not go!!!! You will be asked to pay random prices that are NOT on the menu!!
Atmosphere: 1
Food: 1
Service: 1
Greg Ferris
No one working there on a Sunday night, staff was rude and they had many items missing
First time at this particular Popeyes… Went through the drive through to get a chicken sandwich & mango lemonade. (Which I always get from different locations) The chicken was not good and the fries were cold. The lemonade tasted awful & smelled spoiled. I asked to replace it with strawberry, one employee stated it would be the same because the lemonade base is the same. She was right. It was disgusting!!! It smelled like it had been sitting out for days. You would think they would remake the lemonade, nope! After handing me the strawberry lemonade she stated “ can you move up” & there were no cars behind me or even in front of me and now I completely understand why. Once I left, I called to speak with the manager & what sounded like the same employee said the manager was “busy”. I will be calling corporate. Completely dissatisfied and disgusted.
Atmosphere: 1
Food: 1
Service: 1
anton neureiter
Service was polite But restaurant was cold like a fridge on a cool day Food as usual enjoyable as long as one understands what Popeyes is all about Liked the sauces
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Fried Chicken, Coleslaw, French Fries
Jason Raikes
I just ordered a 16 piece family meal and they gave me cold, undercooked, chicken.
The chicken tasted old and slimy. I had to air fry it at home just to make it edible.
Undercooking chicken is not only dangerous, but it's the main thing they serve at Popeye's and these people still somehow messed that up.
I'm literally sitting here nauseous, hoping I don't wake up sick tomorrow.
Never eating here again.
Atmosphere: 3
Food: 1
Service: 1
Rittard Pvp
Worst quality food ever. The sandwich was all breading no chicken. Worst fast food I have ever eaten by far. I have been here twice and both times the food has been aweful
Atmosphere: 1
Food: 1
Service: 1
Jake Schiavi
Unsure why popeyes is saying “sorry” under every review. The food at this location is consistently terrible. My friend loves popeyes and the past 5 times we have eaten there it has been terrible. Worst popeyes location In Connecticut by far.
2nd and last visit.
1st visit worker had an attitude like I was bothering him and chicken tasted as if it was fried in used oil.
2nd visit same attitude, he gave me the wrong order and the sodas tasted like sparkling water .
Atmosphere: 1
Food: 1
Service: 1
Busy is very slow, therefore the food is sitting for a period of time. The chicken is not Hiram’s the fries are cold, the mashed potatoes has very little gravy.
Atmosphere: 2
Food: 2
Service: 2
over 15 minutes for them to cook the chicken. not very prepared!
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Sandwich
Great chicken weird after taste. But still better than KFC.
Extremely nice service.
It's quite pricey for fast food and its quality.
They should definitely get their chicken a more natural taste.
The sauces are pretty good but very unhealthy.
The bathroom is decently clean compared to other fast-food chains. However, I still believe that hygiene could be improved, especially to raise its standards in those type of restaurants.
Vegetarian options: Nope
Dietary restrictions: Probably many
Kid-friendliness: They can attend, but not recommended due to health reasons
Wheelchair accessibility: Yup!
Atmosphere: 2
Food: 1
Service: 5
Recommended dishes: Sandwich
food EXTREMELY undercooked, sandwich was clearly rushed & looks like it was thrown in the bag inside out
Atmosphere: 1
Food: 1
Service: 1
Location never has chicken ready past 7 pm. Also they have you wait at the drive thru order mic for 10 minutes at a time without taking your order just for them to tell you they don't have chicken ready so wait longer.
Atmosphere: 1
Food: 3
Service: 1
Customer service was horrible and the food was not made to customers satisfaction. I asked for extra mayonnaise and there was no mayonnaise on my sandwich. Having a good customer service and quality food for what customer requested should be priority. Not just giving customer whatever you please. I was very disappointed.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sandwich
Workers barely spoke English chicken wasn't that good and soda machine was broken
Atmosphere: 4
Food: 2
Service: 3
DO NOT GO TO THE DERBY LOCATION!!! They make up prices that are NOT on the menu!!! You will get ripped off!!!
Parking: Do not go!!!! You will be asked to pay random prices that are NOT on the menu!!
Atmosphere: 1
Food: 1
Service: 1
No one working there on a Sunday night, staff was rude and they had many items missing
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
First time at this particular Popeyes…
Went through the drive through to get a chicken sandwich & mango lemonade. (Which I always get from different locations) The chicken was not good and the fries were cold. The lemonade tasted awful & smelled spoiled. I asked to replace it with strawberry, one employee stated it would be the same because the lemonade base is the same. She was right. It was disgusting!!! It smelled like it had been sitting out for days. You would think they would remake the lemonade, nope! After handing me the strawberry lemonade she stated “ can you move up” & there were no cars behind me or even in front of me and now I completely understand why. Once I left, I called to speak with the manager & what sounded like the same employee said the manager was “busy”. I will be calling corporate. Completely dissatisfied and disgusted.
Atmosphere: 1
Food: 1
Service: 1
Service was polite
But restaurant was cold like a fridge on a cool day
Food as usual enjoyable as long as one understands what Popeyes is all about
Liked the sauces
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Fried Chicken, Coleslaw, French Fries
I just ordered a 16 piece family meal and they gave me cold, undercooked, chicken.
The chicken tasted old and slimy. I had to air fry it at home just to make it edible.
Undercooking chicken is not only dangerous, but it's the main thing they serve at Popeye's and these people still
somehow messed that up.
I'm literally sitting here nauseous, hoping I don't wake up sick tomorrow.
Never eating here again.
Atmosphere: 3
Food: 1
Service: 1
Worst quality food ever. The sandwich was all breading no chicken. Worst fast food I have ever eaten by far. I have been here twice and both times the food has been aweful
Atmosphere: 1
Food: 1
Service: 1
Unsure why popeyes is saying “sorry” under every review. The food at this location is consistently terrible. My friend loves popeyes and the past 5 times we have eaten there it has been terrible. Worst popeyes location In Connecticut by far.
Atmosphere: 1
Food: 1
Service: 1
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