Always good here, with little to no wait! My red velvet macchiato was made perfectly, a sweet and fun drink for this time of year! We also wait for the brownie batter filled heart shaped donuts every year, and they are my favorite!
I’m not one to go out of my way and write a review but I have had way too many negative incidents here. I stopped going to this dunkin a while ago because they suck, I decided to stop today and big mistake, I ordered online ahead and it was two coffees, the kid working was so slow and I watched him not put the lids on anyone’s order correctly and it took him ten minutes to move a finished drink from one counter to the next, I went to pick up my hot coffee after waiting 15 minutes for one coffee and I burnt my hand from it spilling out. Please hire faster and more competent people!
Atmosphere: 1
Food: 1
Service: 1
Kentucky Mama
Manager Ernest goes above & beyond 2 make sure customers R satisfied. That's why I choose this location to spend my $. There should be more managers like him.
Atmosphere: 5
Service: 5
Rob RC2018
The customer isn't the priority, and the bathroom is disgusting.
Atmosphere: 3
Food: 4
Service: 2
carol raitanen
A shout out to the guys at Dunkin in Durham for noticing that I left my purse behind. They made sure I got it back with all content. Thank you.
Daniel Vorio
This place is craaaaaaaaazy slow. 10 minutes for a cup of coffee in the morning is insanity.
Jap Nar
My order took for ever, several customers received orders before me, they Saud someone probably took my order. Never apologized for the wait or anything. Associate making food ordered seen frustrated n new.
M. R.-H.
Heard another customer in the long line suggest to the employee mopping that he assist behind the counter where he was needed more. Ordered ahead by 15-20 mins and food still was not ready. Avo toast was borderline burned.Vegetarian options: Normal pastries (donuts, muffins etc) and avo toast
Good coffee, quick snack. Sure I like it but I don't run on it.
Jose Padilla
My order took for ever, several customers received orders before me, they Saud someone probably took my order. Never apologized for the wait or anything. Associate making food ordered seen frustrated n new.
cindy jackson
Absolutely horrible service. The staff is undertrained, and the manager is always very cold like she’s had a fight with someone. No customer service skill. She was curt and rude to me when she was taking my order!! I wonder how this girl is a manager, what skills qualified her????? The rest of the staff is nice and friendly, but you can tell they don’t know what they are doing half the time. Suffice to say I won’t be going back any time soon!
Bob Marchetti
This DD on a scale of 1-10 would be rated 5. Staff is not energetic or friendly. But eventually they get the job done. I understand it's difficult to get help these days but having someone at the counter with energy & a positive attitude makes even a DD experience pleasant and enjoyable. These little things in life add up to a better world which in which we are in need of.
The people called basic and very
Atmosphere: 4
Food: 3
Service: 1
Always good here, with little to no wait! My red velvet macchiato was made perfectly, a sweet and fun drink for this time of year! We also wait for the brownie batter filled heart shaped donuts every year, and they are my favorite!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Toasted Almond Coffee, Sandwich, Avocado Toast, Doughnut, Bagels
Very clean ?
Food: 5
Service: 5
I’m not one to go out of my way and write a review but I have had way too many negative incidents here. I stopped going to this dunkin a while ago because they suck, I decided to stop today and big mistake, I ordered online ahead and it was two coffees, the kid working was so slow and I watched him not put the lids on anyone’s order correctly and it took him ten minutes to move a finished drink from one counter to the next, I went to pick up my hot coffee after waiting 15 minutes for one coffee and I burnt my hand from it spilling out. Please hire faster and more competent people!
Atmosphere: 1
Food: 1
Service: 1
Manager Ernest goes above & beyond 2 make sure customers R satisfied. That's why I choose this location to spend my $. There should be more managers like him.
Atmosphere: 5
Service: 5
The customer isn't the priority, and the bathroom is disgusting.
Atmosphere: 3
Food: 4
Service: 2
A shout out to the guys at Dunkin in Durham for noticing that I left my purse behind. They made sure I got it back with all content. Thank you.
This place is craaaaaaaaazy slow. 10 minutes for a cup of coffee in the morning is insanity.
My order took for ever, several customers received orders before me, they Saud someone probably took my order. Never apologized for the wait or anything. Associate making food ordered seen frustrated n new.
Heard another customer in the long line suggest to the employee mopping that he assist behind the counter where he was needed more. Ordered ahead by 15-20 mins and food still was not ready. Avo toast was borderline burned.Vegetarian options: Normal pastries (donuts, muffins etc) and avo toast
Atmosphere: 4
Food: 3
Service: 2
Restaurantji Recommends
Good coffee, quick snack. Sure I like it but I don't run on it.
My order took for ever, several customers received orders before me, they Saud someone probably took my order. Never apologized for the wait or anything. Associate making food ordered seen frustrated n new.
Absolutely horrible service. The staff is undertrained, and the manager is always very cold like she’s had a fight with someone. No customer service skill. She was curt and rude to me when she was taking my order!! I wonder how this girl is a manager, what skills qualified her????? The rest of the staff is nice and friendly, but you can tell they don’t know what they are doing half the time. Suffice to say I won’t be going back any time soon!
This DD on a scale of 1-10 would be rated 5. Staff is not energetic or friendly. But eventually they get the job done. I understand it's difficult to get help these days but having someone at the counter with energy & a positive attitude makes even a DD experience pleasant and enjoyable. These little things in life add up to a better world which in which we are in need of.
New bagels are horrible. Staff are awesome.