Every time I come here, they never have enough food.
Atmosphere: 1
Food: 1
Service: 1
Chris Kiley
The reason for the long wait is the poor woman working in the afternoon is the only employee there! (again) Where is the owner?
Food: 4
Service: 5
aaron landrie
I ordered a croissant sandwich, 10 ct variety munchkins, the chipotle loaded hash browns, and a drink. I ordered ahead. They did not have the croissants so they could not make my sandwich without asking if wanted an alternative bread (completely understandable) the egg was dry, the cheese grease was dripping off the sandwich, absolutely disgusting. My drink sticker was sitting on the machine for 15 minutes before they started it. My hash browns were cold, soggy, and with one slab of rubbery bacon slapped in. The cup it was in was much larger than the portion, so whether the portion is right and the cup is huge or the portion was way too small, something was off there. My “variety” munchkins was literally only dry and disgusting chocolate glazed.
That said, the service was pretty horrible, the three that were on seemed pretty annoyed with each other, were arguing over switching tasks, and unorganized. After I had asked where my drink was (I ironically got the sandwich before anything else), She found the sticker on the machine, looked at her team member and said “I can’t do everything hete…” her team member responded to her with “well then, go back over to food…”
Lots of team drama that can be heard in the lobby, the food is awful, the service is almost nonexistent… you might as well have robots doing these jobs since Thats the attitude of the servers.
Atmosphere: 1
Food: 1
Service: 1
Monica
If you guys don’t have items available, take it off the app. No eggs at 11AM? Cmon guys, do better.
Paul Russell
Dunkin
Atmosphere: 1
Food: 1
Service: 2
Daniel Lasko
Worst Dunkin Donuts in the state. Period.
Atmosphere: 1
Food: 1
Service: 1
Rebekah Schilling
35 minutes in the drive through line for a tea and a sandwich.
Marissalynn Fernandez
Really bad employees talk to you rudely and never has items
Emma
service is usually trash, how the hell do I ask for extra flavoring and end up with less?
Lorenzo Mann
If your going to stop here on your way to work, leave 45 minutes early, because the line takes for ever and you’ll have to go through twice to get the correct order.
Might be the slowest Dunkin line I’ve ever been in, sat in the drive thru for nearly 20-30 minutes
Atmosphere: 3
Food: 3
Service: 1
Jen L
Horrible service No common sense from the staff Ypu shouldn't work there if you don't want to help customers.
Atmosphere: 1
Food: 1
Service: 1
Holly Martin
The service at the Dunkin is horrendous! There are 4-5 people working and it is extremely slow. It seems like everyone is doing everything and jobs are not streamlined. I get up the the drive-thru window and am asked what my order is. Then my beverage is wrong, which I don't realize until I drive away. So frustrated and disappointed! But this is the norm for this location. I won't be back.
Atmosphere: 1
Food: 4
Service: 1
Tony T
Well,lets just put it this way, i had a pretty relevant complaint on 7\24\2024 and still have yet to be contacted...i used to run the one down in the center about 13yrs ago..this dunkin has gone downhill since it opened with the remodel, they are not wven the original owners(naples) no guest customer service no smiles, no knowledge of the brand they are selling..
Atmosphere: 1
Food: 3
Service: 1
Kim Straub
Took a few mins to get noticed. Got drink asap and took a few minutes to get bagel in oven. Guy spoke no words to me.
Every time I come here, they never have enough food.
Atmosphere: 1
Food: 1
Service: 1
The reason for the long wait is the poor woman working in the afternoon is the only employee there! (again) Where is the owner?
Food: 4
Service: 5
I ordered a croissant sandwich, 10 ct variety munchkins, the chipotle loaded hash browns, and a drink. I ordered ahead. They did not have the croissants so they could not make my sandwich without asking if wanted an alternative bread (completely understandable) the egg was dry, the cheese grease was dripping off the sandwich, absolutely disgusting. My drink sticker was sitting on the machine for 15 minutes before they started it. My hash browns were cold, soggy, and with one slab of rubbery bacon slapped in. The cup it was in was much larger than the portion, so whether the portion is right and the cup is huge or the portion was way too small, something was off there. My “variety” munchkins was literally only dry and disgusting chocolate glazed.
That said, the service was pretty horrible, the three that were on seemed pretty annoyed with each other, were arguing over switching tasks, and unorganized. After I had asked where my drink was (I ironically got the sandwich before anything else), She found the sticker on the machine, looked at her team member and said “I can’t do everything hete…” her team member responded to her with “well then, go back over to food…”
Lots of team drama that can be heard in the lobby, the food is awful, the service is almost nonexistent… you might as well have robots doing these jobs since Thats the attitude of the servers.
Atmosphere: 1
Food: 1
Service: 1
If you guys don’t have items available, take it off the app. No eggs at 11AM? Cmon guys, do better.
Dunkin
Atmosphere: 1
Food: 1
Service: 2
Worst Dunkin Donuts in the state. Period.
Atmosphere: 1
Food: 1
Service: 1
35 minutes in the drive through line for a tea and a sandwich.
Really bad employees talk to you rudely and never has items
service is usually trash, how the hell do I ask for extra flavoring and end up with less?
If your going to stop here on your way to work, leave 45 minutes early, because the line takes for ever and you’ll have to go through twice to get the correct order.
Restaurantji Recommends
Might be the slowest Dunkin line I’ve ever been in, sat in the drive thru for nearly 20-30 minutes
Atmosphere: 3
Food: 3
Service: 1
Horrible service
No common sense from the staff
Ypu shouldn't work there if you don't want to help customers.
Atmosphere: 1
Food: 1
Service: 1
The service at the Dunkin is horrendous! There are 4-5 people working and it is extremely slow. It seems like everyone is doing everything and jobs are not streamlined. I get up the the drive-thru window and am asked what my order is. Then my beverage is wrong, which I don't realize until I drive away. So frustrated and disappointed! But this is the norm for this location. I won't be back.
Atmosphere: 1
Food: 4
Service: 1
Well,lets just put it this way, i had a pretty relevant complaint on 7\24\2024 and still have yet to be contacted...i used to run the one down in the center about 13yrs ago..this dunkin has gone downhill since it opened with the remodel, they are not wven the original owners(naples) no guest customer service no smiles, no knowledge of the brand they are selling..
Atmosphere: 1
Food: 3
Service: 1
Took a few mins to get noticed. Got drink asap and took a few minutes to get bagel in oven. Guy spoke no words to me.
Atmosphere: 5
Food: 5
Service: 1
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