Went there today at noon for the first time, and my chipotle wraps were perfectly done👏
Food: 5
Lily M.
This used to be my go to spot after work but almost every single time I order on the app there is always something unavailable. Let me note this is not the staffs fault but Dunkins fault the staff is always very friendly but the app should really reflect what is left for the day.
Another issue is managment is never there. If the app can't reflect the stock fine but why is it that I can NEVER get a refund for whats not available. I'm always told that a manager is not there and Id have to come back when they are. Why isn't there a lead at all times with the ability to make refunds?
This also isn't a one off issue I've had this happen multiple times. Ordering from the app just is not worth the hassle.
Atmosphere: 5
Food: 2
Service: 5
RAPHAEL EGOCHEAGA-DIAZ
Regular
Atmosphere: 3
Food: 3
Service: 3
Marisol V
Went here to get a breakfast sandwich and the cheese still had paper on it ……
Food: 1
Khryztyam Santiago
I feel a deep sadness that my establishment near my house is doing a poor job the technicians of the coffee machinery since the quality of coffee has dropped drastically I have had to go to Tolland Manchester or silver lane and school st. where Apzar bazaar is located. The employees work with kindness and very respectful but they look bad when the quality it provides is poor I as a coffee machine technician previously in Puerto Rico of dunkin donuts and burger king.
Atmosphere: 4
Food: 3
Service: 4
Martha Henderson
Another drive thru mishap ..went this morning (4/25/25) & my Debit card was left there & I didn’t notice until 2 hrs later when I was at a restaurant & had to leave to realize that the Burnside DD still had it. What a disaster! I called & left a message with the owner & told home office.. I’m not blaming the employee who was at the drive thru window but the woman from Hime office who was there assisting with the drink & food items..she was nothing but a distraction to the workers & it’s probably why my card wasn’t given back to me. I’m so done going there..always an issue.
Atmosphere: 1
Food: 1
Service: 1
Joseph Gutierrez
Slow drive through service. Waiting forever in line.
Atmosphere: 3
Food: 4
Service: 2
Tyler Atkins
Great place to have a coffee in the morning and service is great so is the atmosphere
Atmosphere: 5
Food: 4
Service: 5
juan da don juan da don
They always claim they are "cleaning the latte machine "" stay away
Atmosphere: 1
Food: 1
Service: 1
Marcus Lara
HAD ME REPEAT MY ORDER 4 TIMES ( in drive thru, no loud noises to interfere with hearing me, spoke loud and clearly) THEN WHEN I PULL UP TO PAY AND GET MY FOOD, THEY REFUSED TO TAKE A $50 BILL AS PAYMENT. I DIDNT HAVE ANY SMALLER BILLS NOR DID I HAVE FUNDS ON MY CARD AT THAT MOMENT. IVE NEVER HAD THAT ISSUE IN ANY OTHER DUNKIN LOCATION. NEVER GOING BACK, INCOMPETENT AND RUDE.
Great Coffee very Robust. Fresh doughnuts. Great Staff and Manager.
Vegetarian options: It's fresh
Atmosphere: 5
Food: 5
Service: 5
juliet scott
Great Coffee very Robust. Fresh doughnuts. Great Staff and Manager.
Vegetarian options: It's fresh
Atmosphere: 5
Food: 5
Service: 5
William Brunette
We have had issues in the past, but today was the worst ever. Placed our mobile order, drove up to the microphone, waited at least a minute then I started saying hello...4 times with no response. Drove to the window with 3 workers all ignoring my presence, 2 kept walking back and forth. Knocked on the window and the taller girl have me a look of attitude, I knocked again. She came to the window but said nothing, I told her we are picking up and gave our name, she closed the window. After waiting 14 minutes at the window, the shorter girl finally gave us our food. The guy kept walking back and forth, never acknowledging we were there. This was very poor customer service.
Atmosphere: 1
Food: 3
Service: 1
Verna Weems
Horrible service. Food always burnt then have the nerve to charge for iced tap water..
Atmosphere: 1
Food: 1
Service: 1
DRO
Who ever is making the coffee at this location, doesn't know what they are doing, this place is not that busy to be rushed, this past few months is ether the coffee or the food, I don't have time to come back around to get the right thing, they probably will get it wrong again, get you @#$% together.
Went there today at noon for the first time, and my chipotle wraps were perfectly done👏
Food: 5
This used to be my go to spot after work but almost every single time I order on the app there is always something unavailable. Let me note this is not the staffs fault but Dunkins fault the staff is always very friendly but the app should really reflect what is left for the day.
Another issue is managment is never there. If the app can't reflect the stock fine but why is it that I can NEVER get a refund for whats not available. I'm always told that a manager is not there and Id have to come back when they are. Why isn't there a lead at all times with the ability to make refunds?
This also isn't a one off issue I've had this happen multiple times. Ordering from the app just is not worth the hassle.
Atmosphere: 5
Food: 2
Service: 5
Regular
Atmosphere: 3
Food: 3
Service: 3
Went here to get a breakfast sandwich and the cheese still had paper on it ……
Food: 1
I feel a deep sadness that my establishment near my house is doing a poor job the technicians of the coffee machinery since the quality of coffee has dropped drastically I have had to go to Tolland Manchester or silver lane and school st. where Apzar bazaar is located. The employees work with kindness and very respectful but they look bad when the quality it provides is poor I as a coffee machine technician previously in Puerto Rico of dunkin donuts and burger king.
Atmosphere: 4
Food: 3
Service: 4
Another drive thru mishap ..went this morning (4/25/25) & my Debit card was left there & I didn’t notice until 2 hrs later when I was at a restaurant & had to leave to realize that the Burnside DD still had it. What a disaster! I called & left a message with the owner & told home office.. I’m not blaming the employee who was at the drive thru window but the woman from Hime office who was there assisting with the drink & food items..she was nothing but a distraction to the workers & it’s probably why my card wasn’t given back to me. I’m so done going there..always an issue.
Atmosphere: 1
Food: 1
Service: 1
Slow drive through service. Waiting forever in line.
Atmosphere: 3
Food: 4
Service: 2
Great place to have a coffee in the morning and service is great so is the atmosphere
Atmosphere: 5
Food: 4
Service: 5
They always claim they are "cleaning the latte machine "" stay away
Atmosphere: 1
Food: 1
Service: 1
HAD ME REPEAT MY ORDER 4 TIMES ( in drive thru, no loud noises to interfere with hearing me, spoke loud and clearly) THEN WHEN I PULL UP TO PAY AND GET MY FOOD, THEY REFUSED TO TAKE A $50 BILL AS PAYMENT. I DIDNT HAVE ANY SMALLER BILLS NOR DID I HAVE FUNDS ON MY CARD AT THAT MOMENT. IVE NEVER HAD THAT ISSUE IN ANY OTHER DUNKIN LOCATION. NEVER GOING BACK, INCOMPETENT AND RUDE.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great Coffee very Robust. Fresh doughnuts. Great Staff and Manager.
Vegetarian options: It's fresh
Atmosphere: 5
Food: 5
Service: 5
Great Coffee very Robust. Fresh doughnuts. Great Staff and Manager.
Vegetarian options: It's fresh
Atmosphere: 5
Food: 5
Service: 5
We have had issues in the past, but today was the worst ever. Placed our mobile order, drove up to the microphone, waited at least a minute then I started saying hello...4 times with no response. Drove to the window with 3 workers all ignoring my presence, 2 kept walking back and forth. Knocked on the window and the taller girl have me a look of attitude, I knocked again. She came to the window but said nothing, I told her we are picking up and gave our name, she closed the window. After waiting 14 minutes at the window, the shorter girl finally gave us our food. The guy kept walking back and forth, never acknowledging we were there. This was very poor customer service.
Atmosphere: 1
Food: 3
Service: 1
Horrible service. Food always burnt then have the nerve to charge for iced tap water..
Atmosphere: 1
Food: 1
Service: 1
Who ever is making the coffee at this location, doesn't know what they are doing, this place is not that busy to be rushed, this past few months is ether the coffee or the food, I don't have time to come back around to get the right thing, they probably will get it wrong again, get you @#$% together.
Food: 1
Service: 1
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