Dunkin'

Henny Penny, 168 W Main St, Niantic
(860) 691-2272

Recent Reviews

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Oliver Ross

They don’t care and it took 25 minutes after ordering to get my food

Atmosphere: 1

Food: 1

Service: 1

Lou

Went to the drive thru. Speaker is right next to an overflowing garbage can, cigarette butts everywhere. Placed my order got to the window the lady hands me the iced coffee and says you may have to mix it. Isn’t that your job? And handed me my donuts. They were out of old fashioned so asked for a plain stick and vanilla crème filled. Instead I got 2 blueberry donuts. I gave her money she then informs me she’s out of Pennie’s and nickels did I mind? Ask your manager to get you change! Appalled that this woman thinks it’s acceptable to not give a person the correct change! This is why large corporations are terrible they don’t care!

Atmosphere: 1

Food: 1

Service: 1

Burton Beams

This dunkin is easily the worst dunkin in the state. I have came here around a dozen times in the passed 2 years and everytime there is always something wrong. Sunday October 6th I went in at 4:30 (it says they open at 4 on there website!) and not a single worker was in there no donuts had been put out. And to make it worse they even had signs written in paper saying that they would be in at 4!! I go to Dunkin’ Donuts everything single morning across the state and I have yet to find one as inconvient as this Dunkin donuts

Atmosphere: 1

Food: 1

Service: 1

Kevin Bird

Very slow and painful process to order and get my coffee and food. Deff not where you want to stop for a quick cup of coffee

Atmosphere: 1

Food: 1

Service: 1

Ashley Barnett

Last week I came late at night, ordered a caramel frozen coffee and something tasted off, so I came inside and Gavin was the only one on shift, he was extremely kind and apologized profusely for what happened. Super nice and professional kid.

Service: 5

Severino Carbone

Insanely slow. Me and my friend waited 20 minutes for 2 coffees and food that they could not even get right. They were out of something that I ordered. And instead of cold foam they put whipped cream on top. The absolute worst service I have ever experienced at any dunkin. Everybody behind the counter was yelling at eachother.

Atmosphere: 1

Food: 2

Service: 1

Brenna Fissell

This is the worst place on Earth why is it always 30 minute wait in line

Atmosphere: 1

Food: 1

Service: 1

pavel mashnitski

Unprofessional and slow. Wait 15 min to get my order and another 30 for recipt

Service: 1

Justin Merrill

Pulled up to the drive through window to the worker blowing their nose, not wash their hands after then proceeded to touch napkins, other drinks and such. My loaded hash browns were cold and not loaded. I’ve had cold food from this location before and would suggest going to other locations.

Food: 2

Service: 4

oskiii203

The manager is very kind and respectful Ty fir the great service on the 24th the time was 8pm

Yashira Lasalle

Love it

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dunkin' Energy

Tim S

If I could give less stars I would. Consistently the Worst, Slowest dunkin donuts. They miss food or just get it worng. Ordered snackin bacon and got 1 piece of bacon legit 1. But they take so long by the time you get the wrong stuff you dont have time to correct them.

Atmosphere: 1

Food: 3

Service: 1

Lauren Napier

Just had the best experience ever with the guy with the bucket hat at 715pm on Wed Sept 4. Dug around for cash because I live off tips myself, but I'll be back for that for sure. 10/10 best customer service, thank you for the whipped cream for my pup!!

Atmosphere: 5

Food: 5

Service: 5

Go g Gjk

Best employees Navina, Danielle, Hailey, Tyler , Zaiver. Linz E and Lizabel are the best Dunkin employees around they keep that dunkin going and provide amazing service everyday. They are quick efficient and super friendly. I really love this dunkin because of them it has a special place in my heart this dunkin has the best employees out of all the Dunkin’s anyone has ever gone to.

Atmosphere: 5

Food: 5

Service: 5

Danielle Main

Went through the drive through and asked for a Pup cup because it’s my puppies 1st birthday. i was expecting a tiny little cup of whip cream as usual but i get a coffee cup size cup of whipped cream and a plain donut on the top!!! they were so nice and i love how upbeat the people working there were. That place gets so busy yet they were so considerate and sweet to my puppy on her birthday?

Atmosphere: 3

Food: 3

Service: 5

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