Wendy's
45 Prospect Hill Rd, East Windsor
(860) 640-2773
Recent Reviews
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Manager was exceptionally good.
Atmosphere: 4
Food: 4
Service: 4
Lose one point for price hikes. I don't go anymore it's too expensive for what it is. I'll sit down for those prices.
Atmosphere: 4
Food: 5
Service: 5
Took 20 mins to get food and they forgot some of my food
Atmosphere: 1
Food: 1
Service: 1
Was so disgustingly dirty. The food was gross. I have never ever ever had a problem with Wendy's and I don't know where the heck this one came out of, but don't go here. I threw my food out.
Atmosphere: 1
Food: 1
Service: 1
It's a good place it is what you'd expect for a Wendy's
Atmosphere: 2
Food: 3
Service: 3
Straight up trash! Pulled up to an empty restaurant so i m thinking i ll get fresh and fast .Ordered chicken sandwich meal i pull up lady asks me to pull up and wait for my meal ?I thinking nobody's here maybe I ll get it fresh so as I am pressed for time seeing i m at lunch from work I grab my meal after 10 minutes of waiting. I get to work which is literally 3 mins away i open my meal chicken sandwich had to of been cooked in the afternoon it was inedible chicken was petrified hard dry nasty fries were the same i m never going back to that place again
Atmosphere: 1
Food: 1
Service: 1
lol whoever this elderly lady was in the drive through @ 1:11a.m on 9/13/24 is very disrespectful and lacks professionalism. I came from work ; post a 16 hour shift saving lives and was starving . Only for this rude woman to show a whole face of annoyance when unlocking my phone to use Apple Pay . Then blurting out the sentence ‘ITS CLOSING TIME PEOPLE’ with an eye roll . Excuse me ? It’s only 1:11 a.m This is how yall treat customers ? In not sure if that was the manager because she wore a striped red and white Wendy’s shirt but if she happens to be the manager then SHAME ON YOU GUYS . Yall just employ anybody at this point
Firstly , absolutely nobody outside the franchise set closing time to 2AM .
Secondly , Absolutely nobody forced you to work until closing darling . Be mad at YOURSELF .
Thirdly , I’m sorry that your career happens to be a Wendy’s employee . And I say that because your whole demeanor expressed tonight says that you dislike your job . Once again , be mad at Yourself ! Not happy , hardworking customers that come to enjoy a great meal .
With that being said , I will never get food at this Wendy’s ever again . I will drive a lot further for another one in mornings like these .
Thankfully , can’t no miserable soul make me have a bad day .
Good workers who are very pleasant ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Biscuit
Professional older staff that takes their job seriously, usually quick and efficient.
Atmosphere: 3
Food: 5
Service: 5
This day the manager was the highlight.
Very long line inside
The order was not correct
The manager fixed it
Cashier was.....
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
My package from a store got delivered there the manager claimed he would keep it and told me to go there. I went the next day claimed they sent it back. Okayy then why did you message me and let me know I can go there... Someone took it.. wacked if you ask me
Atmosphere: 1
Food: 1
Service: 1
I placed an online order for breakfast and when i got there at 10:35 I was told to pull forward as they were working on my order. At 10:54 the manager came out to say they were not working on it and to cancel the order on the app. The app would not let me cancel so i had to wait on hold with their corporate location for 30 minutes to finally get this handled with….. update: it has now been 3 weeks since this happened. I still have bot got a refund. Every time i call the location to speak with a manager i am told to call customer service. Every time i call customer service i am told this location is a franchise and they can not do refunds the manager is the one who has to process it. 3 weeks of back and forwards with absolutely no one taking accountability or refunding a 21$ order that was never received. The absolute worst experience i have ever had and a headache. Can a manager PLEASE look at the computer and submit the refund!
Atmosphere: 1
Food: 1
Service: 1
Just thought the food was ok. Definitely getting expensive for a cheeseburger
Atmosphere: 5
Food: 4
Service: 5
Drive through was normal was asked to pull up and wait a few minutes for my order. After waiting almost 20 mins and seeing multiple cars leaving from the drive thru lane, I decided to go in and ask for my order. Went up to the pickup counter, and a few of the workers looked at me and kept working, no customer interaction, no professionalism, no respect for one another for bickering amongst themselves, still waiting for any acknowledgment that I was clearly there for a reason. Lady came from out back and asked if she could help me, and I said, "Yes, I was told to pull up for an order I made a while ago. Lady asked another employee who clearly had an attitude problem snickered at her coworker and told her the order was there. She asked her politely where, and she snapped at her, grabbed the bags, and shoved them on top of the counter and said there. She grabbed the bags off the counter, turned to me, and said that she's sorry for the wait. Then, I asked if I could look at the order to make sure it's correct. I checked in the bag, and there was one oder complete, and then the other bag had another oder with an extra sandwich that I didn't order. I then asked if that was someone else's order, then the lady with the attitude problem told the cashier that they don't take back food. I said even if you don't take back food, that's not answering my question. The cashier said just take the order. She's pretty sure that it's the correct one. That a second sandwich was mistakenly added. In my mind, I wanted to challenge this and take names, but I was all ready too tired just standing there, feeling all the negativity and all the anomosity that was happening behind the counter. No professionalism nor customer service whatsoever.
Atmosphere: 1
Food: 3
Service: 1
Chocolate
Atmosphere: 5
Food: 5
Service: 5
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