20 mins wait in Drive thru, finally got up to speaker and no one was answering either side. Lines of customers. I would have gone somewhere else but I already paid via app. Unable to get refund because no one was operating drive thru. I refused to go inside. Decided to charge back on card and call it a day.
No idea what is going on here.
michele Giuliano
I ordered at the kiosk choosing to pay with cash. I stood in front of the the cash registers for 3 minutes before I was forced to be acknowledged Another customer who used the kiosk paying with card was called and given his order. Ironically his order was incorrect in someway, manager on duty rectified this problem very quickly and turned her back to me attempting to return to work. I said excuse me and she replied " why are you here". I politely told her I needed to pay cash for my order per instructions of kiosk. I was met with very poor customer service and will not patronize this store again
Alicia Duffy-Sampson
Best McDonald’s in town and surrounding towns. Hot and fresh always, not squished burgers, never forget pickles or sauces. The staff always call you by name. Just always pleasant. You can tell the manager and workers take pride and that’s a good work day.
Shawn Carey
Ordered with app, no option for pickup at the drive through..so I chose curbside, waited 10 min. Staff came out looked in bag as they approached my car told me what was in the bag 2 sandwiches and fries. I got home opened the bag..only 1 sandwich. Was too far down the road to go back. I contacted through the app "contact us" verified the location, no response...no offer for a refund just silence...no reason to ever stop there again
Adam Kramer
Such a slow line. No one was at the windows and we were waiting for 30 minutes.😡
Kid-friendliness: They were really nice
Food: 5
Recommended dishes: French Fries, Cheeseburger
Jim w
Can't read a ticket to save their lives. Ordered steak with extra cheese, got sausage without.
Atmosphere: 1
Food: 2
Service: 1
Robert Valitsky
Best McDonalds in Town..... Staff is always great.
Atmosphere: 5
Food: 5
Service: 5
Matt Deni
This, unfortunately, is my first review on google… I’ve been to this mcdonald’s a couple times and i’m not usually somebody to complain, especially when it comes to food. But every time I’ve gone here, I’ve somehow gotten my order messed up. From missing a patty on one of my burgers, to wrong sized fries, and to just cold food. Every time I’ve gone back because I’m a man of second, third, even fourth chances, but I’m disappointed, and unfortunately I go to mcdonald’s because I hardly have money to spend on real food, being a broke teenager and all. All I can say is just… do better. Some people can’t afford to get their food messed up.
Atmosphere: 2
Food: 1
Service: 1
Josie Rodriguez
The bread of my quarter pounder is stale and the attitude of the girl that brought it to me, quite frankly, sucked. Won’t come back to this one. No attention to quality of food or rude staff, not that all were rude.. just that one
Atmosphere: 4
Food: 2
Service: 2
AMR SHAW
I was surprised to see that my drink was melted and half empty . I ordered the blue raspberry Fanta frozen and got a cup of blue liquid and it was warm and bubbly .
2nd drive thru not working, no sign. Asked inside and the girl said that they are busy so it is what it is. Ordered my food and when I went to get a Coke, the machine was out asked one person and they told the girl with the attitude to grab me a Coke and she replied once again with attitude that they didn’t have any Coke as she walked away. Then the lady asked if they were out of Coke and the manager then said oh yeah we are out of Coke. Put up a sign as a courtesy!! If you don’t like your job then quit. You chose your job not me. Food was at least good.
Atmosphere: 1
Food: 3
Service: 1
Alex “Phoenyx” Fields
The staff was friendly and courteous, the food was hot and tasty after a long, long flight from Arizona. I never thought Mcnuggets would ever taste so good. Thank y'all for the food, and the pleasant experience!!
Atmosphere: 5
Food: 5
Service: 5
angela strain
Even though the hours were for five am, it was not open for business at that time. Don't know when they did finally open. Went to the restaurant across from it that was actually open.
Joe Crandall
Went to drive through. 2 lines. They took 4 customers through the first line and did not acknowledged the second line. Go inside only one Juan’s is working. Line at the other one. Not worth waiting. Terrible customer service.
Gary Chant
Tried the Chicken Big Mac. Came away rather disappointed; the chicken patties are wafer-thin dry mystery meat. Tastes nothing like real chicken. This would be an enjoyable sandwich if it had been made with real chicken. Oh well, back to Raisin' Cane's or Popeyes...
20 mins wait in Drive thru, finally got up to speaker and no one was answering either side. Lines of customers. I would have gone somewhere else but I already paid via app. Unable to get refund because no one was operating drive thru. I refused to go inside. Decided to charge back on card and call it a day.
No idea what is going on here.
I ordered at the kiosk choosing to pay with cash. I stood in front of the the cash registers for 3 minutes before I was forced to be acknowledged Another customer who used the kiosk paying with card was called and given his order. Ironically his order was incorrect in someway, manager on duty rectified this problem very quickly and turned her back to me attempting to return to work. I said excuse me and she replied " why are you here". I politely told her I needed to pay cash for my order per instructions of kiosk. I was met with very poor customer service and will not patronize this store again
Best McDonald’s in town and surrounding towns. Hot and fresh always, not squished burgers, never forget pickles or sauces. The staff always call you by name. Just always pleasant. You can tell the manager and workers take pride and that’s a good work day.
Ordered with app, no option for pickup at the drive through..so I chose curbside, waited 10 min. Staff came out looked in bag as they approached my car told me what was in the bag 2 sandwiches and fries. I got home opened the bag..only 1 sandwich. Was too far down the road to go back. I contacted through the app "contact us" verified the location, no response...no offer for a refund just silence...no reason to ever
stop there again
Such a slow line. No one was at the windows and we were waiting for 30 minutes.😡
Kid-friendliness: They were really nice
Food: 5
Recommended dishes: French Fries, Cheeseburger
Can't read a ticket to save their lives. Ordered steak with extra cheese, got sausage without.
Atmosphere: 1
Food: 2
Service: 1
Best McDonalds in Town..... Staff is always great.
Atmosphere: 5
Food: 5
Service: 5
This, unfortunately, is my first review on google… I’ve been to this mcdonald’s a couple times and i’m not usually somebody to complain, especially when it comes to food. But every time I’ve gone here, I’ve somehow gotten my order messed up. From missing a patty on one of my burgers, to wrong sized fries, and to just cold food. Every time I’ve gone back because I’m a man of second, third, even fourth chances, but I’m disappointed, and unfortunately I go to mcdonald’s because I hardly have money to spend on real food, being a broke teenager and all. All I can say is just… do better. Some people can’t afford to get their food messed up.
Atmosphere: 2
Food: 1
Service: 1
The bread of my quarter pounder is stale and the attitude of the girl that brought it to me, quite frankly, sucked. Won’t come back to this one. No attention to quality of food or rude staff, not that all were rude.. just that one
Atmosphere: 4
Food: 2
Service: 2
I was surprised to see that my drink was melted and half empty . I ordered the blue raspberry Fanta frozen and got a cup of blue liquid and it was warm and bubbly .
Restaurantji Recommends
2nd drive thru not working, no sign. Asked inside and the girl said that they are busy so it is what it is. Ordered my food and when I went to get a Coke, the machine was out asked one person and they told the girl with the attitude to grab me a Coke and she replied once again with attitude that they didn’t have any Coke as she walked away. Then the lady asked if they were out of Coke and the manager then said oh yeah we are out of Coke. Put up a sign as a courtesy!! If you don’t like your job then quit. You chose your job not me. Food was at least good.
Atmosphere: 1
Food: 3
Service: 1
The staff was friendly and courteous, the food was hot and tasty after a long, long flight from Arizona. I never thought Mcnuggets would ever taste so good. Thank y'all for the food, and the pleasant experience!!
Atmosphere: 5
Food: 5
Service: 5
Even though the hours were for five am, it was not open for business at that time. Don't know when they did finally open. Went to the restaurant across from it that was actually open.
Went to drive through. 2 lines. They took 4 customers through the first line and did not acknowledged the second line. Go inside only one Juan’s is working. Line at the other one. Not worth waiting. Terrible customer service.
Tried the Chicken Big Mac. Came away rather disappointed; the chicken patties are wafer-thin dry mystery meat. Tastes nothing like real chicken. This would be an enjoyable sandwich if it had been made with real chicken. Oh well, back to Raisin' Cane's or Popeyes...
Atmosphere: 4
Food: 3
Service: 4
Loading...