Barbara was very disrespectful to her co-workers and to customers in line. This has occured for months when I go into the centerbrook store.
Colleen Swir
Busy area. No inside public bathroom
leah
Manager Nadine is mean! Her staff is afraid to talk to her. When we asked of she could remove the bacon the Staff member said "I'm afraid to ask her but I will" when my sis. Stepped in to politely ask her to not put it on the Bagel she yelled yes yelled at my sister. She then yelled another customer who says he comes in EVERYDAY and she yells at him "stop requesting changes to your order! We don't change things!" The customer said "at this point it feels abusive. Yes abusive is the word he used. It was a hostile work environment and the staff members said "I hate being here she is so mean" someone needs to fire Nadine.
Atmosphere: 1
Food: 5
Service: 1
Donald Turcotte
I was always ask for future where shots in my coffee and they only seem to give me one. I get it every day so I know by the tasteOtherwise I love Dunkin donuts
Atmosphere: 5
Food: 4
Service: 5
Michael Perham
New Dunkin workers maybe heat the food up as long as it says on the instruction…
Atmosphere: 4
Food: 1
Service: 3
Brooklyn Ellis RN,SANEC,MD
Great group of people on all shifts- They start to know your name and your coffee makings! Cudos for you 4 & 5 am folks!!!
Parking: In and out Plath a lot of call ahead pic up. Seating is designed for Covid & spacing so is outside
Kid-friendliness: In our small towns eventually everyone knows everyone so it a village raising our children here-
Wheelchair accessibility: Auto door and spacious area for bathroom as wetas maintains line ordering.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: English Muffin, Muffins, Hash Browns, Bacon Egg and Cheese, Coolatta, Wake-Up Wrap - Bacon Egg and Cheese, Wake-Up Wrap - Sweet Black Pepper Bacon, Blue Raspberry Coolata, Donuts, K-Cup Pods, Grilled Cheese, Everything Stuffed Bagel Minis
Sierra Uecker
Fantastic crew and great atmosphere. Unfortunately though, sometimes I will recieve the wrong food than what I paid for, it's happened on a few occasions.
Great group of people on all shifts- They start to know your name and your coffee makings! Cudos for you 4 & 5 am folks!!!
John Walenczyk
It's your basic Dunkin that operates from a gas station. Same coffee and food as other locations. But they have really great service, which makes up for the lack of drive thru. The parking lot is fairly chaotic in the morning, FYI.
Parking: Complete chaos and drivers are either flying in and out or they are actually acting stupid.
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Donuts
Wayne Adams
The coffee tasted bland, the donuts were stale, and the staff seemed indifferent to my concerns.
My go-to spot every morning! I hardly ever have to wait more than a minute or two, which is so incredibly nice and certainly helps to make my day! The orderers have pretty much been spot on ever since I started going here, for I have never really had something way out of line! Thank you for the great work, the top notch customer service, and the delicious coffee and other food items that you serve! Keep coming here everyday!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hash Browns, Donuts
Zak Edward
Always friendly and always get the orders right.
Nicky Benzinger
I used to come to this Dunkin all the time but the staff now is just unacceptable. One boy Named Mason constantly talks about pit while he's dealing with his customers. It's very tacky and uncomfortable. We work at the opera house and a few of us have seen this same boy Mason pretend to ring us up but actually put the money in his pocket then tell us he can't give a reciept cause the printer on the register is broke. It's obvious ye was saying this because he wasn't ringing up the order fully just typing it in the deleting it after he got the price on the order then putting the cash in his pocket. We have seen him do this with our group orders more than once.
Ruben Scott
Great service Staff is friendly and correct
Steve Cocopard (Coco56k)
Great service Staff is friendly and correct. Haven't had any mistakes.
Barbara was very disrespectful to her co-workers and to customers in line. This has occured for months when I go into the centerbrook store.
Busy area. No inside public bathroom
Manager Nadine is mean! Her staff is afraid to talk to her. When we asked of she could remove the bacon the Staff member said "I'm afraid to ask her but I will" when my sis. Stepped in to politely ask her to not put it on the Bagel she yelled yes yelled at my sister. She then yelled another customer who says he comes in EVERYDAY and she yells at him "stop requesting changes to your order! We don't change things!" The customer said "at this point it feels abusive. Yes abusive is the word he used. It was a hostile work environment and the staff members said "I hate being here she is so mean" someone needs to fire Nadine.
Atmosphere: 1
Food: 5
Service: 1
I was always ask for future where shots in my coffee and they only seem to give me one. I get it every day so I know by the tasteOtherwise I love Dunkin donuts
Atmosphere: 5
Food: 4
Service: 5
New Dunkin workers maybe heat the food up as long as it says on the instruction…
Atmosphere: 4
Food: 1
Service: 3
Great group of people on all shifts- They start to know your name and your coffee makings! Cudos for you 4 & 5 am folks!!!
Parking: In and out Plath a lot of call ahead pic up. Seating is designed for Covid & spacing so is outside
Kid-friendliness: In our small towns eventually everyone knows everyone so it a village raising our children here-
Wheelchair accessibility: Auto door and spacious area for bathroom as wetas maintains line ordering.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: English Muffin, Muffins, Hash Browns, Bacon Egg and Cheese, Coolatta, Wake-Up Wrap - Bacon Egg and Cheese, Wake-Up Wrap - Sweet Black Pepper Bacon, Blue Raspberry Coolata, Donuts, K-Cup Pods, Grilled Cheese, Everything Stuffed Bagel Minis
Fantastic crew and great atmosphere. Unfortunately though, sometimes I will recieve the wrong food than what I paid for, it's happened on a few occasions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins, Hash Browns, Turkey Sausage Egg and Cheese, Donuts, Sweet Black Pepper Breakfast Sandwich, Grilled Cheese, Brownie Batter Donut
Great group of people on all shifts- They start to know your name and your coffee makings! Cudos for you 4 & 5 am folks!!!
It's your basic Dunkin that operates from a gas station. Same coffee and food as other locations. But they have really great service, which makes up for the lack of drive thru. The parking lot is fairly chaotic in the morning, FYI.
Parking: Complete chaos and drivers are either flying in and out or they are actually acting stupid.
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Donuts
The coffee tasted bland, the donuts were stale, and the staff seemed indifferent to my concerns.
Restaurantji Recommends
My go-to spot every morning! I hardly ever have to wait more than a minute or two, which is so incredibly nice and certainly helps to make my day! The orderers have pretty much been spot on ever since I started going here, for I have never really had something way out of line! Thank you for the great work, the top notch customer service, and the delicious coffee and other food items that you serve! Keep coming here everyday!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hash Browns, Donuts
Always friendly and always get the orders right.
I used to come to this Dunkin all the time but the staff now is just unacceptable. One boy Named Mason constantly talks about pit while he's dealing with his customers. It's very tacky and uncomfortable. We work at the opera house and a few of us have seen this same boy Mason pretend to ring us up but actually put the money in his pocket then tell us he can't give a reciept cause the printer on the register is broke. It's obvious ye was saying this because he wasn't ringing up the order fully just typing it in the deleting it after he got the price on the order then putting the cash in his pocket. We have seen him do this with our group orders more than once.
Great service Staff is friendly and correct
Great service Staff is friendly and correct. Haven't had any mistakes.
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