I really enjoyed my complimentary pastry for my birthday with the reward program.The cashier was really nice and helpful.The ambiance is casual and I love the soups and sandwiches available without a long line.
Elsa Tavarez
This place is so dirty and disorganized
Joey O.
My girlfriend and I wanted to try something new. The food was decent but the customer service and cleanliness of the restaurant was far from great. The tables were filthy, the trash was piled high and there were no napkins in the dispenser.
Tracey Long
Yogurt parfait very good.
Katie O.
Stopped in for a quick bite during supper break. there was one customer in line ahead of me and maybe 3 in total in the whole restaurant. Two men were behind the counter, appeared to be filling orders. neither acknowledged us. As we waited, we had plenty of time to look around and all we could see was trash, food spills, and disorganization. A couple of display cases were empty but uncleaned. We waited for probably 6 minutes watching the two guys walking around behind the counter, totally ignoring our presence. finally just walked out.
Nicole DiClemente
Sadly we've tried going twice in the past couple weeks and they've been closed before 6:00 both times.
Khuong Nguyen
Tasty soups,especially the New England clam chowder!
Thomas M.
Great location with friendly staff. Love the coupons and birthday offer options they offer via email. Definitely miss this at St. Francis Hospital but I hope they keep this mall location and expand to other malls in the CT area since they are better than Panera. Keep up the fresh goodies and clean location here at Westfarms. Been coming for years and plan to as well.
A. Rodriguez Jr.
Good spot to grab a quick lunch.
A Rumovicz
Overall not bad. A few minor things ... the oj in the to go area that is "made fresh daily" was fermented and the bathrooms were closed. With COVID washing prior to eating is kind of a big deal... Sandwich made to order was great though.
"Manager" choses to randomly close the dining area forcing a dozen or so patrons who are waiting to see relatives in the ICU out into the freezing cold. Why? To clean? Sanitize? NO. So she can then callously video those she kicked out standing in the chill of the hospital entry and share the video on social media. She must be so proud. When questioned, the "manager" claimed she was following "COVID Rules." Hospital staff unable to do anything since this is a CORPORATE OWNED LEASED location. The Dining area remained EMPTY and UNUSED for HOURS afterwards. What are they thinking? There are dozens of ways to maintain Covid safety protocols. This is a serious overreach that doesn't make a shred of sense. Saturday Nov 27, 2021 after 4 pm.
Moustapha Ba
It is 1:30 PM and the restaurant staff is just sitting around when their trash bins are full. It only takes one minute to replace it. The bathroom is blocked, why? If you are going to block the bathroom, you might as well close the restaurant. Not very smiling crew!
Megan L.
The food is decent for a quick bite while shopping at the mall - your typical cafe lunch fare (soups, salads, etc). I had the chicken noodle soup and Asiago breadstick, which were both tasty. The process of ordering and paying was a little disjointed, and it seemed like they could have had a better way to do that. But otherwise the staff was friendly and we got our food in a reasonable amount of time. The restaurant was clean and tables were spaced out appropriately for COVID safety.
ОДНАЖДЫ В АМЕРИКЕ
I had free coffee and danish for my birthday , the coffee was not fresh but danish was good.
Francis R.
This place is absolutely awful. It was not clean and had a particular smell. Pastries were far and few not much to choose from. Person behind registerrude . It is horrible walked out went to Starbucks far better experience.
I really enjoyed my complimentary pastry for my birthday with the reward program.The cashier was really nice and helpful.The ambiance is casual and I love the soups and sandwiches available without a long line.
This place is so dirty and disorganized
My girlfriend and I wanted to try something new. The food was decent but the customer service and cleanliness of the restaurant was far from great. The tables were filthy, the trash was piled high and there were no napkins in the dispenser.
Yogurt parfait very good.
Stopped in for a quick bite during supper break. there was one customer in line ahead of me and maybe 3 in total in the whole restaurant. Two men were behind the counter, appeared to be filling orders. neither acknowledged us. As we waited, we had plenty of time to look around and all we could see was trash, food spills, and disorganization. A couple of display cases were empty but uncleaned. We waited for probably 6 minutes watching the two guys walking around behind the counter, totally ignoring our presence. finally just walked out.
Sadly we've tried going twice in the past couple weeks and they've been closed before 6:00 both times.
Tasty soups,especially the New England clam chowder!
Great location with friendly staff. Love the coupons and birthday offer options they offer via email. Definitely miss this at St. Francis Hospital but I hope they keep this mall location and expand to other malls in the CT area since they are better than Panera. Keep up the fresh goodies and clean location here at Westfarms. Been coming for years and plan to as well.
Good spot to grab a quick lunch.
Overall not bad. A few minor things ... the oj in the to go area that is "made fresh daily" was fermented and the bathrooms were closed. With COVID washing prior to eating is kind of a big deal... Sandwich made to order was great though.
Restaurantji Recommends
"Manager" choses to randomly close the dining area forcing a dozen or so patrons who are waiting to see relatives in the ICU out into the freezing cold. Why? To clean? Sanitize? NO. So she can then callously video those she kicked out standing in the chill of the hospital entry and share the video on social media. She must be so proud. When questioned, the "manager" claimed she was following "COVID Rules." Hospital staff unable to do anything since this is a CORPORATE OWNED LEASED location. The Dining area remained EMPTY and UNUSED for HOURS afterwards. What are they thinking? There are dozens of ways to maintain Covid safety protocols. This is a serious overreach that doesn't make a shred of sense. Saturday Nov 27, 2021 after 4 pm.
It is 1:30 PM and the restaurant staff is just sitting around when their trash bins are full. It only takes one minute to replace it. The bathroom is blocked, why? If you are going to block the bathroom, you might as well close the restaurant. Not very smiling crew!
The food is decent for a quick bite while shopping at the mall - your typical cafe lunch fare (soups, salads, etc). I had the chicken noodle soup and Asiago breadstick, which were both tasty. The process of ordering and paying was a little disjointed, and it seemed like they could have had a better way to do that. But otherwise the staff was friendly and we got our food in a reasonable amount of time. The restaurant was clean and tables were spaced out appropriately for COVID safety.
I had free coffee and danish for my birthday , the coffee was not fresh but danish was good.
This place is absolutely awful. It was not clean and had a particular smell. Pastries were far and few not much to choose from. Person behind registerrude . It is horrible walked out went to Starbucks far better experience.