This is an average Courtyard with plenty of amenities. The room was clean and the bed was comfortable. The only complaint that I have is the hot water - which did not come out until running the water for over 5 minutes and was never hot. They probably need a better water heater.
Shawn H.
Room= 1 star Service was fine but my gosh golly the room was disgusting. I got a King Suite and the bathroom wreaked of that sweat smell bc of the lack of ventilation. I kept the vent on all day every day and it barely made a dent in making it a livable space. There's a long dip in the tub, so if you shower, there will be a pond of water in the middle left. Gross. My main issue was the bathroom. The microwave and fridge is always a welcome touch. I usually pick up breakfast items to leave in the fridge and did so this time but shouldn't have, considering they sell breakfast from the cafe where they also serve Starbucks (the coffee is terrible- always tasted burnt). The lobby was fine and the hotel as a whole was meh. Wouldn't stay here again on my next run.
Jim C.
Stayed at the hotel last night. Our stay was perfectly fine, but when we were checking out, an older woman was talking to the front desk person and I overheard the women asking the attendant if the hotel had security camera tapes and the attendant telling her to call the police. We weren't sure what the interaction was all about until we walked to our car and saw her car. The car was up on 4 blocks and all four wheels had been stolen! What upset us the most was how uncaring the attendant at the front desk was. Here were 3 older ladies who had stayed at the hotel and walked out to find their car to find it without wheels and they basically didn't provide any help or support. They were stranded with no car! And, I have heard this type of activity is not a rare occurrence at this hotel. Why would anyone want to stay at a hotel with uncaring staff and a known theft problem? That is not what I want from the hotels that I stay in and I will never stay at this hotel again, but I will continue to stay at other Marriotts as I am a loyal Bonvoy member.
Brett M.
This Courtyard does not seem to be consistent with the standards that I expect from Courtyards in general. Rooms were clean but outdated. The front desk was in disarray with boxes and things stacked everywhere. The front desk was manned sporadically as we came in and out. The lobby has the most unusual and uncomfortable furniture arranged in strange groupings. So while this was a serviceable hotel, it is not something I would try to use again for the money.
Jenna M.
The hotel restaurant (The Bistro) had some of the best service I've ever had. Specifically Jason, a server there, went above and beyond for my mom and I- truly making it feel like a 5-star hotel. He was incredibly generous and personable, taking the time to make our stay as pleasant as possible. 12/10 would recommend solely based on Jason's hospitality.
Juls S
Jason is awesome he has a great personality and goes above and beyond to accommodate you.His food is great, especially the wings and mozzarella cheese flatbread... oh and the garlic bread... Yum ?
Atmosphere: 5
Food: 5
Service: 5
APPARENTLY LIFE
Jason is absolutely amazing! I have stayed here for the past 10 days and each night he delivers exceptional service, delicious food, and some of the best hospitality I have ever experienced. I am so impressed!!!! Thank you Jason! You made my experience so special!!!
Karen L.
As my stay comes to an end here I must write an incredible review about my experience. From my room to the staff, everything was great. Jaylee was amazing answering any questions I had, and even brought me towels up expeditiously. Jason Lee's customer service was above and beyond my expectations. His food is as good and actually better than some of the restaurants. He even gave me great advice on where to stay during my 13 week contract here in Connecticut. Marriott has never disappointed in all the years I've been a member; however this Courtyard here in Farmington, CT is by far my favorite !!!
Kait C.
If you're looking for a simple hotel to stay one night this will do. But also, I'm sure you could find better. Look, the rooms were cheap and the parking lot was full. The king room we purchased for a one night stay was set up in such a bizarre way. There was hair on the toilet, and we woke up in the middle of the night smelling cigarette smoke. So so gross. When choosing to stay at a hotel during COVID you want to it to feel extremely sterile. We really didn't get that here. It's a Courtyard. We weren't looking for bougee-just clean. I'd suggest looking elsewhere if you're going to drop $100.
emdpetey
Hotel in a great location near the mall and a bunch of restaurants. Here for a bunch of nights on business. Great rooms and great staff. Not many people staying here due to the pandemic so it was like having the place all to yourself. Definitely will stay again.
I booked seven rooms for my staff to work in the area and everyone commented on how nice the rooms were. The lighting was cool, the furniture was modern and the beds were great. Damien at the front desk had a great attitude and made us feel welcome...which impressed me even more when he said that he was working until 11:00 pm and then was back at 7:00 the next morning. That is dedication. Very good hotel and great staff.
John K
We stayed here a couple of week ends for hockey tournaments. I am a Marriott Platinum for Life member and have stayed at many Marriott Courtyards around the world this one by far is not at the top of the list. There was caution tape outside where part of the stucco on the building is falling off. Only one of the two elevators worked on both week ends. Very few guests were staying in the hotel asked if I got an upgrade was told none were available. The 2nd week end woke up with ants crawling on me plus all over the desk and had our room changed. I am aware the virus has had an impact on the hotel operations but this Courtyard is slipping below the Marriott standards. Still not a bad hotel but maintenance and housekeeping needs improvement.
E H.
Stayed one night to visit Mark Twain museum with my daughter. Room is fairly standard. We were excited about the indoor heated pool. Pool is rather small but better than nothing I suppose. Whirlpool smelled musty and jets were tired and ineffective. The pool room ceiling vents also seemed to be moldy.
JudythP
We live near this hotel and we use it for visiting family and have frequently used it as a port in the storm when we lose electricity or the furnace dies, etc. The people here could not be more warm and caring! Amanda at the front desk is wonderful and so eager to please. No better way to greet the day than with the sweet Zarghona serving you breakfast in her warm and lovely way. Chef Lawrence serves up yummy food and Joe is a superb and friendly bartender. This hotel deserves 10 stars!!
Joann F
The hotel had the usual high standards of any Marriott propery. The special thing about this location was Amanda at the desk. She was from Oklahoma, and the friendliest person we've met in a while. I told her I was going to leave a review, and I'm finally getting around to it!!
This is an average Courtyard with plenty of amenities. The room was clean and the bed was comfortable. The only complaint that I have is the hot water - which did not come out until running the water for over 5 minutes and was never hot. They probably need a better water heater.
Room= 1 star Service was fine but my gosh golly the room was disgusting. I got a King Suite and the bathroom wreaked of that sweat smell bc of the lack of ventilation. I kept the vent on all day every day and it barely made a dent in making it a livable space. There's a long dip in the tub, so if you shower, there will be a pond of water in the middle left. Gross. My main issue was the bathroom. The microwave and fridge is always a welcome touch. I usually pick up breakfast items to leave in the fridge and did so this time but shouldn't have, considering they sell breakfast from the cafe where they also serve Starbucks (the coffee is terrible- always tasted burnt). The lobby was fine and the hotel as a whole was meh. Wouldn't stay here again on my next run.
Stayed at the hotel last night. Our stay was perfectly fine, but when we were checking out, an older woman was talking to the front desk person and I overheard the women asking the attendant if the hotel had security camera tapes and the attendant telling her to call the police. We weren't sure what the interaction was all about until we walked to our car and saw her car. The car was up on 4 blocks and all four wheels had been stolen! What upset us the most was how uncaring the attendant at the front desk was. Here were 3 older ladies who had stayed at the hotel and walked out to find their car to find it without wheels and they basically didn't provide any help or support. They were stranded with no car! And, I have heard this type of activity is not a rare occurrence at this hotel. Why would anyone want to stay at a hotel with uncaring staff and a known theft problem? That is not what I want from the hotels that I stay in and I will never stay at this hotel again, but I will continue to stay at other Marriotts as I am a loyal Bonvoy member.
This Courtyard does not seem to be consistent with the standards that I expect from Courtyards in general. Rooms were clean but outdated. The front desk was in disarray with boxes and things stacked everywhere. The front desk was manned sporadically as we came in and out. The lobby has the most unusual and uncomfortable furniture arranged in strange groupings. So while this was a serviceable hotel, it is not something I would try to use again for the money.
The hotel restaurant (The Bistro) had some of the best service I've ever had. Specifically Jason, a server there, went above and beyond for my mom and I- truly making it feel like a 5-star hotel. He was incredibly generous and personable, taking the time to make our stay as pleasant as possible. 12/10 would recommend solely based on Jason's hospitality.
Jason is awesome he has a great personality and goes above and beyond to accommodate you.His food is great, especially the wings and mozzarella cheese flatbread... oh and the garlic bread... Yum ?
Atmosphere: 5
Food: 5
Service: 5
Jason is absolutely amazing! I have stayed here for the past 10 days and each night he delivers exceptional service, delicious food, and some of the best hospitality I have ever experienced. I am so impressed!!!! Thank you Jason! You made my experience so special!!!
As my stay comes to an end here I must write an incredible review about my experience. From my room to the staff, everything was great. Jaylee was amazing answering any questions I had, and even brought me towels up expeditiously. Jason Lee's customer service was above and beyond my expectations. His food is as good and actually better than some of the restaurants. He even gave me great advice on where to stay during my 13 week contract here in Connecticut. Marriott has never disappointed in all the years I've been a member; however this Courtyard here in Farmington, CT is by far my favorite !!!
If you're looking for a simple hotel to stay one night this will do. But also, I'm sure you could find better. Look, the rooms were cheap and the parking lot was full. The king room we purchased for a one night stay was set up in such a bizarre way. There was hair on the toilet, and we woke up in the middle of the night smelling cigarette smoke. So so gross. When choosing to stay at a hotel during COVID you want to it to feel extremely sterile. We really didn't get that here. It's a Courtyard. We weren't looking for bougee-just clean. I'd suggest looking elsewhere if you're going to drop $100.
Hotel in a great location near the mall and a bunch of restaurants. Here for a bunch of nights on business. Great rooms and great staff. Not many people staying here due to the pandemic so it was like having the place all to yourself. Definitely will stay again.
Restaurantji Recommends
I booked seven rooms for my staff to work in the area and everyone commented on how nice the rooms were. The lighting was cool, the furniture was modern and the beds were great. Damien at the front desk had a great attitude and made us feel welcome...which impressed me even more when he said that he was working until 11:00 pm and then was back at 7:00 the next morning. That is dedication. Very good hotel and great staff.
We stayed here a couple of week ends for hockey tournaments. I am a Marriott Platinum for Life member and have stayed at many Marriott Courtyards around the world this one by far is not at the top of the list. There was caution tape outside where part of the stucco on the building is falling off. Only one of the two elevators worked on both week ends. Very few guests were staying in the hotel asked if I got an upgrade was told none were available. The 2nd week end woke up with ants crawling on me plus all over the desk and had our room changed. I am aware the virus has had an impact on the hotel operations but this Courtyard is slipping below the Marriott standards. Still not a bad hotel but maintenance and housekeeping needs improvement.
Stayed one night to visit Mark Twain museum with my daughter. Room is fairly standard. We were excited about the indoor heated pool. Pool is rather small but better than nothing I suppose. Whirlpool smelled musty and jets were tired and ineffective. The pool room ceiling vents also seemed to be moldy.
We live near this hotel and we use it for visiting family and have frequently used it as a port in the storm when we lose electricity or the furnace dies, etc. The people here could not be more warm and caring! Amanda at the front desk is wonderful and so eager to please. No better way to greet the day than with the sweet Zarghona serving you breakfast in her warm and lovely way. Chef Lawrence serves up yummy food and Joe is a superb and friendly bartender. This hotel deserves 10 stars!!
The hotel had the usual high standards of any Marriott propery. The special thing about this location was Amanda at the desk. She was from Oklahoma, and the friendliest person we've met in a while. I told her I was going to leave a review, and I'm finally getting around to it!!