This location has gone downhill this year. Used to be my go to place but now it’s more of a headache dealing with the rude and lazy staff. Drinks don’t taste right. If you ask for them to remake it, they give you attitude. The new manager, Kore, SUCKS. Anyone that was good at making drinks is now gone. The staff don’t even wash their hands after touching money then the food. Also the staff should know that the customers can hear them when talking. Kore started making jokes about disabled people. Which offended another customer that I was next to. For the cost of the food and drinks, it’s not worth it.
Atmosphere: 1
Food: 1
Service: 1
Jack Brown
A little more special than your typical Starbucks because of the amazing stuff.
Atmosphere: 4
Food: 4
Service: 5
Evan Christensen
Kids like their pink drinks
Atmosphere: 4
Food: 4
Service: 4
Keith English
Horrible Customer Service. They care more about the mobile orders and people that are actually not there waiting for food or drinks than people in their faces, in front of the register, people IN STORE! They don’t care about you.
I even paid cash, left $1,37 for a tip, finally after waiting, watching others walk out. I asked for a refund.
Never again will I ever tip at Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Janet Downie
I gave this location another chance. Nothing has changed. My drink is never made correctly. I was an every day customer. I feel like more training is needed. Also some of the baristas are not looking very clean to be serving food and drinks. They are also not at all friendly. It's a bit of a turn off. I am not sure I will keep paying the price of this drink for what I get out of the experience which is poor and questionable service.
Atmosphere: 3
Food: 4
Service: 1
Michelle Moran
Great location, service, friendly.
Atmosphere: 5
Food: 5
Service: 5
Mark Prelli
Great service, lovely people. Manager solved several problems quickly with dignity and aplomb
Atmosphere: 5
Food: 5
Service: 5
Yaroslav Kovb
You try to order a drink and they tell you oh we don’t serve that drink anymore and tell you some bs story it being a seasonal drink. Yo I just got that drink at the other Starbucks location yesterday. You telling me Starbucks just all of a sudden changed its menu mid August? Lazy staff would rather just stand there like a lamp post
Atmosphere: 3
Food: 1
Service: 1
Christopher Donlon
Coffee machine always breaks, sooo annoying. How can you be Starbucks Coffee of Granby and not serve coffee???!!!!
Lorelei Green
Love a good Starbucks. Easy location Perfect order.
Ambient room temperature was normal….I sat right next to the speaker and enjoyed the relaxing music on a comfy clean chair while I enjoyed my coffee.
I just realized how weird this review sounds out of context…oh well.
Atmosphere: 5
Food: 5
Service: 5
Margaret Visconti
Really disappointed in the way the barista treated my daughter and her best friend this evening. Both girls are 13 and went inside to order their drinks. There was confusion regarding the size of one of the drinks after they were made and when the girls questioned it, the barista became defensive and stated she will make a new one. After 20 mins I became worried and ran in to see what was taking so long. The barista explained she had to make more lemonade. 20 mins to freshly squeeze the concentrated lemonade into a pitcher of water? If it had been an adult, would she have done that? Probably not. There were only two other women who came in after them so it wasn’t due to it being busy. Kindness matters.
Service: 1
Spery
Amazing tea quick service and clean atmosphere
Atmosphere: 3
Food: 5
Service: 5
Dylan Teixeira (Blue)
If you like burnt, bitter tasting coffee, Starbucks is great. It’s not cheap, and I suspect the people who enjoy Starbucks and buy it every day are the same people that just really like the sugary sweetness of the 20 pumps of syrups they have added. Their breakfast sandwiches literally come out of a freezer, and they warm it up, and I am paying how much for one of those?! I bet all the people that drink this coffee consider it to be “Fancy” coffee meaning that the sugar/sweeteners is what blew them away. Most of these people had probably never seen an espresso machine in their life.
Parking: Not much parking spots
Atmosphere: 1
Food: 1
Service: 1
Midnight Smokey
If you like overpriced coffee, heated up breakfast sandwiches, and wait more than 20 minutes for easy orders, then well, come on down!
This location has gone downhill this year. Used to be my go to place but now it’s more of a headache dealing with the rude and lazy staff. Drinks don’t taste right. If you ask for them to remake it, they give you attitude. The new manager, Kore, SUCKS. Anyone that was good at making drinks is now gone. The staff don’t even wash their hands after touching money then the food. Also the staff should know that the customers can hear them when talking. Kore started making jokes about disabled people. Which offended another customer that I was next to. For the cost of the food and drinks, it’s not worth it.
Atmosphere: 1
Food: 1
Service: 1
A little more special than your typical Starbucks because of the amazing stuff.
Atmosphere: 4
Food: 4
Service: 5
Kids like their pink drinks
Atmosphere: 4
Food: 4
Service: 4
Horrible Customer Service. They care more about the mobile orders and people that are actually not there waiting for food or drinks than people in their faces, in front of the register, people IN STORE! They don’t care about you.
I even paid cash, left $1,37 for a tip, finally after waiting, watching others walk out. I asked for a refund.
Never again will I ever tip at Starbucks.
Atmosphere: 1
Food: 1
Service: 1
I gave this location another chance. Nothing has changed. My drink is never made correctly. I was an every day customer. I feel like more training is needed. Also some of the baristas are not looking very clean to be serving food and drinks. They are also not at all friendly. It's a bit of a turn off. I am not sure I will keep paying the price of this drink for what I get out of the experience which is poor and questionable service.
Atmosphere: 3
Food: 4
Service: 1
Great location, service, friendly.
Atmosphere: 5
Food: 5
Service: 5
Great service, lovely people. Manager solved several problems quickly with dignity and aplomb
Atmosphere: 5
Food: 5
Service: 5
You try to order a drink and they tell you oh we don’t serve that drink anymore and tell you some bs story it being a seasonal drink. Yo I just got that drink at the other Starbucks location yesterday. You telling me Starbucks just all of a sudden changed its menu mid August? Lazy staff would rather just stand there like a lamp post
Atmosphere: 3
Food: 1
Service: 1
Coffee machine always breaks, sooo annoying. How can you be Starbucks Coffee of Granby and not serve coffee???!!!!
Love a good Starbucks. Easy location Perfect order.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ambient room temperature was normal….I sat right next to the speaker and enjoyed the relaxing music on a comfy clean chair while
I enjoyed my coffee.
I just realized how weird this review sounds out of context…oh well.
Atmosphere: 5
Food: 5
Service: 5
Really disappointed in the way the barista treated my daughter and her best friend this evening. Both girls are 13 and went inside to order their drinks. There was confusion regarding the size of one of the drinks after they were made and when the girls questioned it, the barista became defensive and stated she will make a new one. After 20 mins I became worried and ran in to see what was taking so long. The barista explained she had to make more lemonade. 20 mins to freshly squeeze the concentrated lemonade into a pitcher of water? If it had been an adult, would she have done that? Probably not. There were only two other women who came in after them so it wasn’t due to it being busy. Kindness matters.
Service: 1
Amazing tea quick service and clean atmosphere
Atmosphere: 3
Food: 5
Service: 5
If you like burnt, bitter tasting coffee, Starbucks is great. It’s not cheap, and I suspect the people who enjoy Starbucks and buy it every day are the same people that just really like the sugary sweetness of the 20 pumps of syrups they have added. Their breakfast sandwiches literally come out of a freezer, and they warm it up, and I am paying how much for one of those?! I bet all the people that drink this coffee consider it to be “Fancy” coffee meaning that the sugar/sweeteners is what blew them away. Most of these people had probably never seen an espresso machine in their life.
Parking: Not much parking spots
Atmosphere: 1
Food: 1
Service: 1
If you like overpriced coffee, heated up breakfast sandwiches, and wait more than 20 minutes for easy orders, then well, come on down!
Atmosphere: 1
Food: 1
Service: 1
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