Dough in pepperoni and cheese dipper was not cooked and barley any cheese
Food: 2
Service: 2
Sarah Rust
Says your open until 8pm. Why are the doors locked at 630 with 3 workers standing around in there?
Cody Ambrosio
It’s subway. Sandwiches are consistent. Service is quick. Never had a bad experience at this location and all workers have been friendly.
Atmosphere: 4
Food: 4
Service: 5
Alex Miner
I’ve never had an issue with the food here and if you do you can just talk to the employee making your sandwich about what you’d like done differently so all those 1 star reviews about the sandwich being made wrong are stupid IMO. However, I’ve heard from multiple subway employees at multiple locations that they’re not being given the tips they earn when a customer tips with a card (as I often do). The employee that told me this in Granby no longer works there but he was great and always asked me if I’d like any additional veggies etc. Just seems pretty scummy to me that either the franchise or the individual owners do this to their employees. If you appreciate a good subway sandwich, you should only tip with cash I guess. I’d love to hear any response that could justify me hearing this so often.
Atmosphere: 1
Food: 5
Service: 3
stewy T
This has got to be the WORST subway in Connecticut… The woman making the sandwich is very rude watched her yell at a customer for being outside while waiting for his order. They will tell YOU how you want your sandwich and throw the veggies Argue with you and tell you that she doesn’t care it is not her sandwich and doesn’t eat from there anyway!!! ” Only poor American eat here”. If I could give them negative stars I would. Please save yourself from the experience don’t go there
Atmosphere: 1
Food: 2
Service: 1
christopher packermccarthy
Placed a mobile order for a cold cut combo and was called to tell me that they didn't have that option in stock and they would cancel it, charged anyway and had to go to the store to get a refund. They only ever had one guy working here also, can't handle a rush, not the employee's fault.
Atmosphere: 3
Food: 3
Service: 1
John Wells
Went into restaurant at 12:30 PM to be told that I could have a salad because they did not have any bread ready. Seriously ! A sandwich ship with no bread. Poor business model and poor customer service.
Service: 1
John Hakstone
Walked in guy comes out of the back like was sleeping. Doesn't say a word. Doesn't make a contact. I walked out.
Service: 1
C Dubs
Don't say you are open until 8 PM and lock the door at 7:55
Sarah
Can you at least update the hours? Just drove here to get dinner at 7:00 and they're closed. Says online , closes at 8. These guys still suck
I’ve given this place more patience and chances with mobile orders that anyone ever should. If you order and arrive at the expected finish time, it won’t be ready. Ever. Just hope there isn’t anyone in the store or you will be enjoying 20+ minutes waiting for the slowest Subway workflow you have ever seen. Close this store.
Service: 1
Donna James
I am always pleased with the people who wait on me and will continue to go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
Matthew Shultz
Full price with half the meat...it's the worst subway
Kevin Kalika
Worse Subway restaurant in the United States. I was on vacation going to a family reunion, only one person working and if you are a senior citizen, that is okay if you still need to work or don't want to retire earlier, but you shouldn't be working alone. At all. Period. At that age and if you frail. This Subway location, the person didn't care we were on vacation, was going super slow, we waited over 40 minutes and still haven't been served due to the slowest service ever. If you want your own Disney's Zootopia moment, perfect place for you. There were 2 people in front of us and it took the one employee 25 minutes to make and serve 2 sandwiches, plus a family before that had 5 sandwiches. We walked out and went to the Subway in East Hartford, CT off I-291 and US 5 where the employee at that Subway location felt really bad for us we received this type of service at this Subway location. Very beyond unprofessional and unacceptable service at this Subway location. If I could give zero or negative stars on Google, I would. I will be complaining about this Subway franchise at the Milford CT Subway headquarters which is a shame that they are in the same state as their International headquarters. We were leaving a family reunion and got this awful service after saying goodbye to the relatives. Made my day of my vacation much worse trying to get lunch at this Subway location. Line didn't move at this Subway location hardly at all.
Atmosphere: 1
Food: 1
Service: 1
Jason Urban
Worst Subway around, turned us away a half hour before
Dough in pepperoni and cheese dipper was not cooked and barley any cheese
Food: 2
Service: 2
Says your open until 8pm. Why are the doors locked at 630 with 3 workers standing around in there?
It’s subway. Sandwiches are consistent. Service is quick. Never had a bad experience at this location and all workers have been friendly.
Atmosphere: 4
Food: 4
Service: 5
I’ve never had an issue with the food here and if you do you can just talk to the employee making your sandwich about what you’d like done differently so all those 1 star reviews about the sandwich being made wrong are stupid IMO. However, I’ve heard from multiple subway employees at multiple locations that they’re not being given the tips they earn when a customer tips with a card (as I often do). The employee that told me this in Granby no longer works there but he was great and always asked me if I’d like any additional veggies etc. Just seems pretty scummy to me that either the franchise or the individual owners do this to their employees. If you appreciate a good subway sandwich, you should only tip with cash I guess. I’d love to hear any response that could justify me hearing this so often.
Atmosphere: 1
Food: 5
Service: 3
This has got to be the WORST subway in Connecticut… The woman making the sandwich is very rude watched her yell at a customer for being outside while waiting for his order. They will tell YOU how you want your sandwich and throw the veggies Argue with you and tell you that she doesn’t care it is not her sandwich and doesn’t eat from there anyway!!!
” Only poor American eat here”. If I could give them negative stars I would. Please save yourself from the experience don’t go there
Atmosphere: 1
Food: 2
Service: 1
Placed a mobile order for a cold cut combo and was called to tell me that they didn't have that option in stock and they would cancel it, charged anyway and had to go to the store to get a refund. They only ever had one guy working here also, can't handle a rush, not the employee's fault.
Atmosphere: 3
Food: 3
Service: 1
Went into restaurant at 12:30 PM to be told that I could have a salad because they did not have any bread ready. Seriously ! A sandwich ship with no bread. Poor business model and poor customer service.
Service: 1
Walked in guy comes out of the back like was sleeping. Doesn't say a word. Doesn't make a contact. I walked out.
Service: 1
Don't say you are open until 8 PM and lock the door at 7:55
Can you at least update the hours? Just drove here to get dinner at 7:00 and they're closed. Says online , closes at 8. These guys still suck
Restaurantji Recommends
I’ve given this place more patience and chances with mobile orders that anyone ever should. If you order and arrive at the expected finish time, it won’t be ready. Ever. Just hope there isn’t anyone in the store or you will be enjoying 20+ minutes waiting for the slowest Subway workflow you have ever seen. Close this store.
Service: 1
I am always pleased with the people who wait on me and will continue to go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
Full price with half the meat...it's the worst subway
Worse Subway restaurant in the United States. I was on vacation going to a family reunion, only one person working and if you are a senior citizen, that is okay if you still need to work or don't want to retire earlier, but you shouldn't be working alone. At all. Period. At that age and if you frail. This Subway location, the person didn't care we were on vacation, was going super slow, we waited over 40 minutes and still haven't been served due to the slowest service ever. If you want your own Disney's Zootopia moment, perfect place for you. There were 2 people in front of us and it took the one employee 25 minutes to make and serve 2 sandwiches, plus a family before that had 5 sandwiches. We walked out and went to the Subway in East Hartford, CT off I-291 and US 5 where the employee at that Subway location felt really bad for us we received this type of service at this Subway location. Very beyond unprofessional and unacceptable service at this Subway location. If I could give zero or negative stars on Google, I would. I will be complaining about this Subway franchise at the Milford CT Subway headquarters which is a shame that they are in the same state as their International headquarters. We were leaving a family reunion and got this awful service after saying goodbye to the relatives. Made my day of my vacation much worse trying to get lunch at this Subway location. Line didn't move at this Subway location hardly at all.
Atmosphere: 1
Food: 1
Service: 1
Worst Subway around, turned us away a half hour before
Atmosphere: 1
Food: 1
Service: 1
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