Rude and can’t read or speak English. That should be reason enough not to ask about a tip before leaving. Even with terrible service and a rude server, I was still tipping. The credit card slip said C A S H. That usually means they will leave cash. We were literally the only 2 people eating inside.
Too bad the male Server who was just coming on reads English. When I showed him the slip he said “cash”. So again be rude
Atmosphere: 1
Food: 2
Service: 1
Chef Hinkle
Angry woman who was working today at 4:30 was terrible. Not only was she terrible as a server. No sauce then would slam everything down. No napkins. When went up to pay and get Togo containers, I asked for 1 Togo and cup for her frozen drink. I got 2 food containers. When I was asking for Togo container. She assumed I wanted the pho but did not. I also paid with a credit card while up there. As a retired Chef most tipped employees prefer cash. I wrote CASH in tip line. When she brings Togo cup is when she decided to ask how the food was. Not before when we were eating it. It was okay. Her English wasn’t great so I didn’t know what she was asking. Tip never came to mind. Then she finally said service or something. I asked tip? YEAH NLAH BLAH BLAH. I said again I wrote cash. This is all going on in from of my daughter I just picked up from New Haven children’s hospital. Great experience you rude rude lady.
Pad Thai was okay. Pho noodles broken because they were cold and stuck together. Had to ask for hoisin sauce and it was clearly from the dry exposed stuff from a large can. Gross again.
So after all that no she did not got a tip.
Atmosphere: 1
Food: 2
Service: 1
Constance Frontis
Did take out. Pad Thai was reheated, shrimp totally overcooked, noodles stuck together, almost no veggies aside from a few bean sprouts and carrot shreds. The appetizers were horrible- the scallion pancake not at all like a pancake, inedible, and the spring rolls had been sitting, not crispy, not flavorful.
Food: 1
Service: 3
Marina Fletcher
We stopped at iThai (because we really enjoy Thai cuisine) on our way thru headed to DC. Upon entering we were rushed by a server telling us they close in 30 min. We said we would stay ans not be long as we had to continue on our travels. The server handed us menus but didnt say much. We quickly tries to choose items that would not take long. Unfortunately the food we chose was not like what we had been used to by other Thai restaurants. Hopefully it was just a bad day. Next time I'll pass this one up.
Atmosphere: 3
Food: 2
Service: 1
Paris Karpa
The food is always amazing. Although the customer service is terrible, it’s not something I’d poorly rate just because it is more of a to-go restaurant. The drunken noodle, fresh rolls, and massamon curry are my favorite dishes. Highly recommend if you enjoy Thai food. Of the SEVERAL Thai places in Guilford, this is the best one, I promise.
Atmosphere: 5
Food: 5
Service: 5
Amanda Sardi
The absolute best. Love them!
Atmosphere: 5
Food: 5
Service: 5
Ronald J.
Rude on the phone. Food ok.
Rachel T
Great place for Thai takeout- the prices are lower than usual, and the portions are very generous. The pad thai, pad see ew, and steamed tofu/broccoli were all very very good! Will definitely order from here again. It was easy to order online and pick up.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Phad See EAW with Tofu
cito
Amazing food. The Drunken Noodles are mind blowing. Highly recommend to anyone!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Drunken Noodle
Lynne Vance
My favorite for local Thai. obsessed with crispy chicken pad Thai !
Excellent pad Thai and exceptionally pleasant staff.
Food: 5
Service: 5
Jean-Christophe Margotteau
Excellent thaï food, quickly served.
Food: 5
Alex
Food was completely overcooked, no taste. Forgot multiple items on order as well! I've been to this place multiple times, look like it's fallen into the void.
Atmosphere: 1
Food: 1
Service: 3
Errk Jalvortsen
Great portion great flavor and incredibly affordable!
Kevin Millman
Food is always good. The staff usually seem to be in a bad mood though.
Rude and can’t read or speak English. That should be reason enough not to ask about a tip before leaving. Even with terrible service and a rude server, I was still tipping. The credit card slip said C A S H. That usually means they will leave cash. We were literally the only 2 people eating inside.
Too bad the male
Server who was just coming on reads English. When I showed him the slip he said “cash”. So again be rude
Atmosphere: 1
Food: 2
Service: 1
Angry woman who was working today at 4:30 was terrible. Not only was she terrible as a server. No sauce then would slam everything down. No napkins. When went up to pay and get Togo containers, I asked for 1 Togo and cup for her frozen drink. I got 2 food containers. When I was asking for Togo container. She assumed I wanted the pho but did not. I also paid with a credit card while up there. As a retired Chef most tipped employees prefer cash. I wrote CASH in tip line. When she brings Togo cup is when she decided to ask how the food was. Not before when we were eating it. It was okay. Her English wasn’t great so I didn’t know what she was asking. Tip never came to mind. Then she finally said service or something. I asked tip? YEAH NLAH BLAH BLAH. I said again I wrote cash. This is all going on in from of my daughter I just picked up from New Haven children’s hospital. Great experience you rude rude lady.
Pad Thai was okay. Pho noodles broken because they were cold and stuck together. Had to ask for hoisin sauce and it was clearly from the dry exposed stuff from a large can. Gross again.
So after all that no she did not got a tip.
Atmosphere: 1
Food: 2
Service: 1
Did take out. Pad Thai was reheated, shrimp totally overcooked, noodles stuck together, almost no veggies aside from a few bean sprouts and carrot shreds. The appetizers were horrible- the scallion pancake not at all like a pancake, inedible, and the spring rolls had been sitting, not crispy, not flavorful.
Food: 1
Service: 3
We stopped at iThai (because we really enjoy Thai cuisine) on our way thru headed to DC. Upon entering we were rushed by a server telling us they close in 30 min. We said we would stay ans not be long as we had to continue on our travels. The server handed us menus but didnt say much. We quickly tries to choose items that would not take long. Unfortunately the food we chose was not like what we had been used to by other Thai restaurants. Hopefully it was just a bad day. Next time I'll pass this one up.
Atmosphere: 3
Food: 2
Service: 1
The food is always amazing. Although the customer service is terrible, it’s not something I’d poorly rate just because it is more of a to-go restaurant. The drunken noodle, fresh rolls, and massamon curry are my favorite dishes. Highly recommend if you enjoy Thai food. Of the SEVERAL Thai places in Guilford, this is the best one, I promise.
Atmosphere: 5
Food: 5
Service: 5
The absolute best. Love them!
Atmosphere: 5
Food: 5
Service: 5
Rude on the phone. Food ok.
Great place for Thai takeout- the prices are lower than usual, and the portions are very generous. The pad thai, pad see ew, and steamed tofu/broccoli were all very very good! Will definitely order from here again. It was easy to order online and pick up.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Phad See EAW with Tofu
Amazing food. The Drunken Noodles are mind blowing. Highly recommend to anyone!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Drunken Noodle
My favorite for local Thai. obsessed with crispy chicken pad Thai !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent pad Thai and exceptionally pleasant staff.
Food: 5
Service: 5
Excellent thaï food, quickly served.
Food: 5
Food was completely overcooked, no taste. Forgot multiple items on order as well! I've been to this place multiple times, look like it's fallen into the void.
Atmosphere: 1
Food: 1
Service: 3
Great portion great flavor and incredibly affordable!
Food is always good. The staff usually seem to be in a bad mood though.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Drunken Noodle
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