Service was great but the steak and mushrooms were horrible. Steak was dry and had no flavor.
Luciano
WOW! Where do I even begin. We were really looking forward to a great steak dinner and chose Prime since we were staying at the Bellagio. From the moment we arrived, things started off beautifully. We were greeted with warm smiles and seated immediately. The space itself is stunning, elevated, elegant, and exactly what you'd expect from a restaurant of this caliber. Unfortunately, the experience went downhill quickly due to the service. Our waiter was shockingly inattentive and disengaged, and his assistant (the busser) was even worse. He appeared visibly annoyed while serving water and delivering food, which made the entire interaction uncomfortable. Our waiter would stop by the table, ask a question without making eye contact, then abruptly excuse himself. We felt rushed throughout the meal, as if our presence was an inconvenience rather than valued. The service was exceptionally poor, and the fact that both individuals shared the same dismissive attitude speaks volumes about management and overall standards. To make matters worse, at checkout the waiter suddenly appeared with a wide smile and the payment device, leaned in, and essentially selected the gratuity himself, making sure a 20% tip was applied. While I absolutely believe in tipping 20% or more when service merits it, it would have been nice to receive even a basic level of courtesy and professionalism that aligns with a restaurant of this reputation. This experience was incredibly disappointing and left a bitter taste that overshadowed what should have been a memorable evening. Sadly, it's safe to say we would not return.
Jane
We had a wonderful experience at Prime. The bill was pricey, but worth it for a splurge evening. The food was delicious and the service outstanding! Lisa and Mario - ourservers - were great!
Shannon
Prime Steakhouse at the Bellagio offers excellent food and top-tier service. The ribeye was fantastic -cooked to perfection, and the coconut pie dessert was absolutely epic. Unfortunately, the experience ended on an awkward note due to the rigid enforcement of the two-hour dining limit. While we were waiting for a take-out box, the manager stood nearby and made it very clear we were expected to leave immediately. The behavior felt uncomfortable and unnecessary, particularly considering the size of our bill. Amazing food and a strong service team, but the ending detracted from what should have been a flawless experience.
Matthew
Good sides, very much mid steak. You'd expect much more from a medium rare Wagyu ribeye than a chewy piece of beef with not much flavor and a severe lack of marbling. Go for the view, not for the food.
Robert
Overall average Food was ok- not great- with the exception of the smoked bacon appetizer which was outstanding. Server was arrogant and condescending and really ruined the experience. Lots of other alternatives so will not be back.
Lynn
Food was AMAZING, it was the most expensive meal we've ever had for four. With that said, we definitely felt a sense of hurry after we didn't "add on" lobster, crab legs and the like. At first we were asked if we had any time restrictions and then once we ordered (less than they preferred it felt) the food came so quickly it was shocking it could have been cooked so quick. We didn't order $300-$700 cuts of meat - which must be the norm for the restaurant. We ordered filet mignon and several sides and a really nice bottle of Caymus wine. Had we not felt so hurried it might have been the best meal of all time for my 50th birthday.
Tony - Sheryl
Prime remains our favorite place on the Vegas Strip for special & relaxing Dinners with Friends & Family. The restaurant has an impressive setting & yet, the elegant & efficient service is not at all stuffy. All Staff - from Front Reception - to service Team on floor are unfailing courteous, warm, welcoming. Kudo to GM & Prime associates!
Gary
Just lovely. food was perfect. presentation breathtaking. desert is a must see and eat. fountain in the window majestic. perfect for a great dinner anytime.
Josselin
So far one of the best restaurants I've visited while in Vegas ! I love how lovely the service is
Lawrence was great, my fiancé and I celebrated our engagement with a couple of friends. His whole team was on point and made the experience a memorable one, we sat in the patio. The experience was second to none. 1000% stamp of approval.
Francisco
The waiter was very nice but forgot two of our side dishes. I realize he was busy, but we're paying enough to expect better service. Honestly, I could have made a comparable ribeye at home as I eat them almost daily and have become very good at it. The appetizers were very small. I don't mind paying more when in Vegas because I expect better service and better quality of food in an entertaining environment. They did bring my son who was turning 21 a couple of generous desserts, so that was a nice touch. I would try a different steak house next time.
Garrett
We had an amazing time at Prime! The staff were fantastic and Alan was amazing and extremely attentive. We will be back!
Anna
Came to celebrate my sister in law's 30th birthday and had the best time! Everything from the service, to the food and drinks were absolutely perfect!
Stacey
Prime was amazing! We had such a beautiful time every wish was granted, our orders came out perfectly and the food was five star!!!!
Service was great but the steak and mushrooms were horrible. Steak was dry and had no flavor.
WOW! Where do I even begin. We were really looking forward to a great steak dinner and chose Prime since we were staying at the Bellagio. From the moment we arrived, things started off beautifully. We were greeted with warm smiles and seated immediately. The space itself is stunning, elevated, elegant, and exactly what you'd expect from a restaurant of this caliber. Unfortunately, the experience went downhill quickly due to the service. Our waiter was shockingly inattentive and disengaged, and his assistant (the busser) was even worse. He appeared visibly annoyed while serving water and delivering food, which made the entire interaction uncomfortable. Our waiter would stop by the table, ask a question without making eye contact, then abruptly excuse himself. We felt rushed throughout the meal, as if our presence was an inconvenience rather than valued. The service was exceptionally poor, and the fact that both individuals shared the same dismissive attitude speaks volumes about management and overall standards. To make matters worse, at checkout the waiter suddenly appeared with a wide smile and the payment device, leaned in, and essentially selected the gratuity himself, making sure a 20% tip was applied. While I absolutely believe in tipping 20% or more when service merits it, it would have been nice to receive even a basic level of courtesy and professionalism that aligns with a restaurant of this reputation. This experience was incredibly disappointing and left a bitter taste that overshadowed what should have been a memorable evening. Sadly, it's safe to say we would not return.
We had a wonderful experience at Prime. The bill was pricey, but worth it for a splurge evening. The food was delicious and the service outstanding! Lisa and Mario - ourservers - were great!
Prime Steakhouse at the Bellagio offers excellent food and top-tier service. The ribeye was fantastic -cooked to perfection, and the coconut pie dessert was absolutely epic. Unfortunately, the experience ended on an awkward note due to the rigid enforcement of the two-hour dining limit. While we were waiting for a take-out box, the manager stood nearby and made it very clear we were expected to leave immediately. The behavior felt uncomfortable and unnecessary, particularly considering the size of our bill. Amazing food and a strong service team, but the ending detracted from what should have been a flawless experience.
Good sides, very much mid steak. You'd expect much more from a medium rare Wagyu ribeye than a chewy piece of beef with not much flavor and a severe lack of marbling. Go for the view, not for the food.
Overall average Food was ok- not great- with the exception of the smoked bacon appetizer which was outstanding. Server was arrogant and condescending and really ruined the experience. Lots of other alternatives so will not be back.
Food was AMAZING, it was the most expensive meal we've ever had for four. With that said, we definitely felt a sense of hurry after we didn't "add on" lobster, crab legs and the like. At first we were asked if we had any time restrictions and then once we ordered (less than they preferred it felt) the food came so quickly it was shocking it could have been cooked so quick. We didn't order $300-$700 cuts of meat - which must be the norm for the restaurant. We ordered filet mignon and several sides and a really nice bottle of Caymus wine. Had we not felt so hurried it might have been the best meal of all time for my 50th birthday.
Prime remains our favorite place on the Vegas Strip for special & relaxing Dinners with Friends & Family. The restaurant has an impressive setting & yet, the elegant & efficient service is not at all stuffy. All Staff - from Front Reception - to service Team on floor are unfailing courteous, warm, welcoming. Kudo to GM & Prime associates!
Just lovely. food was perfect. presentation breathtaking. desert is a must see and eat. fountain in the window majestic. perfect for a great dinner anytime.
So far one of the best restaurants I've visited while in Vegas ! I love how lovely the service is
Restaurantji Recommends
Lawrence was great, my fiancé and I celebrated our engagement with a couple of friends. His whole team was on point and made the experience a memorable one, we sat in the patio. The experience was second to none. 1000% stamp of approval.
The waiter was very nice but forgot two of our side dishes. I realize he was busy, but we're paying enough to expect better service. Honestly, I could have made a comparable ribeye at home as I eat them almost daily and have become very good at it. The appetizers were very small. I don't mind paying more when in Vegas because I expect better service and better quality of food in an entertaining environment. They did bring my son who was turning 21 a couple of generous desserts, so that was a nice touch. I would try a different steak house next time.
We had an amazing time at Prime! The staff were fantastic and Alan was amazing and extremely attentive. We will be back!
Came to celebrate my sister in law's 30th birthday and had the best time! Everything from the service, to the food and drinks were absolutely perfect!
Prime was amazing! We had such a beautiful time every wish was granted, our orders came out perfectly and the food was five star!!!!
Loading...