Our server was more interested in taking to folks at neighboring table.
Atmosphere: 4
Food: 4
Service: 2
Tay Kupstas
My family and I have been coming here for years. We absolutely loved it, so much that my little autistic sister decided to apply for a job and got hired! Well we didn’t realize how much of an awful experience she would have. Staff and managers treated her so different. Told her she was weird, constantly yelled at her instead of helping her. She would come home crying because she would get in trouble for wearing a cardigan but everyone else would be out of uniform so why was she the only one getting in trouble for it? I personally went to the restaurant while she was on shift to see what happens and sure enough, our waitress was being so mean to her in front of customers! I had to excuse myself because I was going to make a huge scene if I didn’t. I think she mentioned that there was one person who was nice to her and didn’t make her feel different and I wish I could thank that person. It’s just sad , the food is amazing but the way your staff and managers treat people with disabilities is honestly so heart breaking. I would train them on how to treat people who are different than them.
Atmosphere: 1
Food: 3
Service: 1
Jenn Morris
Great food & service - love the popcorn, a great
Atmosphere: 5
Food: 5
Service: 5
Rene Hawes
My kids LOVE this restaurant! The service is excellent and the food is very good. The kids love how they bring out popcorn for the table to start you off. We always have a fun time when we come here, and the whole family can have a sit-down meal without breaking the bank. I don't love all the tvs playing sports, but I'm sure many other patrons enjoy it, and it is easy enough to ignore. Great spot for dinner or lunch!
Atmosphere: 4
Food: 5
Service: 5
Kelly Steere
Sat in a hightop booth. The first young lady to come over to us was a bartender. She had glasses with short and brunette and was absolutely lovely. That was where the good part of the day ended. We ordered appetizers and asked for there to be a separation between them and our entrees. They literally came out within 3 minutes of each other. When we asked to box up our appetizers, the other server seemed annoyed. No one ever came to check on us to see how our food was. We had no water. Then suddenly one of the other girls brings the bill and it was constant coming over reminding us that the bill was there and it was nowhere near closing time. The servers definitely need some training.
Atmosphere: 2
Food: 3
Service: 1
Shawna Dickerman
Apple is the best!!
Pasquale Lamperelli
I work at the local power plant up the street. I don’t know why I continue to order from here. I won’t going forward! Three times now, my food has come wrong, not a full size meal, or lacking the proper ingredients. Sad, I really like the brand, but I’m done spending excessive amounts of money on food that isn’t right.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Burger, Chicken Wings
J F
Great service.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Onion Soup
Dan Gowen
Food is not good anymore
Ursula O'Brien
Our waiter was wonderful. He never let our cups get empty and was on top of everything. Food was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seared Steak & Four Cheese Flatbread
They ran out of turkey dinners, which I wanted but the Vermont cheddar burger was great as was the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pop Corn
Matthew Morris
It's a chain restaurant- nothing fancy. But I've never had a bad experience at a 99 either with food, cleanliness or service.
Food: 5
Service: 5
Bill Coady
Seems like a great deal to take advantage of Happy Hour specials until you get the food. Server warned us that the food might be extremely hot. I now believe this to be sarcasm. Ordered couple flavors of wings and a flatbread pizza, soggy pizza and cold wings. Well, at least the beer was cold. Buyer beware.Update 99 Restaurants did reach out to me and offered a $25 gift card and invited me back. So I give them a lot if credit for doing so. I will update again once I use it.
Our server was more interested in taking to folks at neighboring table.
Atmosphere: 4
Food: 4
Service: 2
My family and I have been coming here for years. We absolutely loved it, so much that my little autistic sister decided to apply for a job and got hired! Well we didn’t realize how much of an awful experience she would have. Staff and managers treated her so different. Told her she was weird, constantly yelled at her instead of helping her. She would come home crying because she would get in trouble for wearing a cardigan but everyone else would be out of uniform so why was she the only one getting in trouble for it? I personally went to the restaurant while she was on shift to see what happens and sure enough, our waitress was being so mean to her in front of customers! I had to excuse myself because I was going to make a huge scene if I didn’t. I think she mentioned that there was one person who was nice to her and didn’t make her feel different and I wish I could thank that person. It’s just sad , the food is amazing but the way your staff and managers treat people with disabilities is honestly so heart breaking. I would train them on how to treat people who are different than them.
Atmosphere: 1
Food: 3
Service: 1
Great food & service - love the popcorn, a great
Atmosphere: 5
Food: 5
Service: 5
My kids LOVE this restaurant! The service is excellent and the food is very good. The kids love how they bring out popcorn for the table to start you off. We always have a fun time when we come here, and the whole family can have a sit-down meal without breaking the bank. I don't love all the tvs playing sports, but I'm sure many other patrons enjoy it, and it is easy enough to ignore. Great spot for dinner or lunch!
Atmosphere: 4
Food: 5
Service: 5
Sat in a hightop booth. The first young lady to come over to us was a bartender. She had glasses with short and brunette and was absolutely lovely. That was where the good part of the day ended. We ordered appetizers and asked for there to be a separation between them and our entrees. They literally came out within 3 minutes of each other. When we asked to box up our appetizers, the other server seemed annoyed. No one ever came to check on us to see how our food was. We had no water. Then suddenly one of the other girls brings the bill and it was constant coming over reminding us that the bill was there and it was nowhere near closing time. The servers definitely need some training.
Atmosphere: 2
Food: 3
Service: 1
Apple is the best!!
I work at the local power plant up the street. I don’t know why I continue to order from here. I won’t going forward! Three times now, my food has come wrong, not a full size meal, or lacking the proper ingredients. Sad, I really like the brand, but I’m done spending excessive amounts of money on food that isn’t right.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Burger, Chicken Wings
Great service.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Onion Soup
Food is not good anymore
Our waiter was wonderful. He never let our cups get empty and was on top of everything. Food was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seared Steak & Four Cheese Flatbread
Restaurantji Recommends
Excellent service
Awesome lunch date with my buffalo!!
Atmosphere: 5
Food: 5
Service: 5
They ran out of turkey dinners, which I wanted but the Vermont cheddar burger was great as was the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pop Corn
It's a chain restaurant- nothing fancy. But I've never had a bad experience at a 99 either with food, cleanliness or service.
Food: 5
Service: 5
Seems like a great deal to take advantage of Happy Hour specials until you get the food. Server warned us that the food might be extremely hot. I now believe this to be sarcasm. Ordered couple flavors of wings and a flatbread pizza, soggy pizza and cold wings. Well, at least the beer was cold. Buyer beware.Update 99 Restaurants did reach out to me and offered a $25 gift card and invited me back. So I give them a lot if credit for doing so. I will update again once I use it.
Atmosphere: 4
Food: 2
Service: 5