Manager is so rude. Rest of the staff is okay. The wait time is always long.
Atmosphere: 1
Food: 4
Service: 1
Catherine Marois
The staff are always very nice and I never want to complain, however recently my orders have been a mess. I’m very busy and I leave early for work as is, but do not have time to turn around and have an entire order remade, so I figured I would leave a review. Both coffees were made incorrectly and despite the order giving instructions to toast the bagel, add mocha to coffee and to have the second sandwich on a bagel rather than croissant, everything turned out backwards. Mistakes happen, but with the prices increasing the least that could be done, is double checking the order and making sure it is correct.
Atmosphere: 3
Food: 1
Service: 4
rich richie
Waited in line for 10 minutes only to be told to drive to window to order. Another 10 minutes just to get to the window by then I needed to leave to be able to get to work on time. Sadly the just reopened.
Jim Ramshackle
This Dunkin is TERRIBLE all these ladies have attitudes but the exception of one with the glasses she’s nice I give her a 10 the rest I can’t account for.
Atmosphere: 1
Food: 2
Service: 1
jaden
paid $6 just for them to not even bother filling it all the way. super annoying and won’t be coming to this location again. as a food industry worker, i know it’s not that hard.
Atmosphere: 1
Food: 1
Service: 1
Heidi Seuring
Love the dog
Atmosphere: 5
Food: 5
Service: 5
Sherry Goyette
The best dunkin in ct! The staff is the best never messed up my coffee always right can't say enough about
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hazelnut Iced Coffee
Stephanie Robbins
Waited at the window for 10 minutes, no one even came to take our payment, there was 4 people inside just standing around, one standing around drinking a drink and talking and another on their phone, waited a few more minutes but ended up leaving because they were taking too long and didn’t acknowledge us
Faustaud Shatterstone
Drive thru is very slow. Nice staff
Atmosphere: 3
Food: 5
Service: 3
Matt Comeau
The employees were ok, and the coffee was typical. But the bathroom was pretty rough.Parking: Can get tight with the drive through.
Love the help and service at the Danielson store. They always get my order right.
Atmosphere: 5
Food: 5
Service: 5
K Duff
If your trying to get to work or whatever on time you may want to skip this one. Very slow. Been there quite a few times as its close. Everytime it's a 20 min deal. They seem to be understaffed. Every employee except one young woman are very unpersonable. Like
Service: 1
Ryan R
Slowest Dunkin I've ever seen. I go everyday for lunch. Spend close to10-15m in the drive through if there's one car there. They have one person take orders one at a time and make coffee and food.. they count the drawer at 12 (lunch rush) so inside is just as slow. If there's 2 cars in line I drive by because it will take over 20 minutes..This isn't a few times... This is everyday. If you can go anywhere else for lunch break.
Kathy Mager
Need more help and the people need clean brains
Cameron
Great Duncan staff are very nice large selection. I love Dunkin rather than some of the local coffee shops that are around that generally don’t have very good items on the menu, or aren’t open!
Manager is so rude. Rest of the staff is okay. The wait time is always long.
Atmosphere: 1
Food: 4
Service: 1
The staff are always very nice and I never want to complain, however recently my orders have been a mess. I’m very busy and I leave early for work as is, but do not have time to turn around and have an entire order remade, so I figured I would leave a review. Both coffees were made incorrectly and despite the order giving instructions to toast the bagel, add mocha to coffee and to have the second sandwich on a bagel rather than croissant, everything turned out backwards. Mistakes happen, but with the prices increasing the least that could be done, is double checking the order and making sure it is correct.
Atmosphere: 3
Food: 1
Service: 4
Waited in line for 10 minutes only to be told to drive to window to order. Another 10 minutes just to get to the window by then I needed to leave to be able to get to work on time. Sadly the just reopened.
This Dunkin is TERRIBLE all these ladies have attitudes but the exception of one with the glasses she’s nice I give her a 10 the rest I can’t account for.
Atmosphere: 1
Food: 2
Service: 1
paid $6 just for them to not even bother filling it all the way. super annoying and won’t be coming to this location again. as a food industry worker, i know it’s not that hard.
Atmosphere: 1
Food: 1
Service: 1
Love the dog
Atmosphere: 5
Food: 5
Service: 5
The best dunkin in ct! The staff is the best never messed up my coffee always right can't say enough about
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hazelnut Iced Coffee
Waited at the window for 10 minutes, no one even came to take our payment, there was 4 people inside just standing around, one standing around drinking a drink and talking and another on their phone, waited a few more minutes but ended up leaving because they were taking too long and didn’t acknowledge us
Drive thru is very slow. Nice staff
Atmosphere: 3
Food: 5
Service: 3
The employees were ok, and the coffee was typical. But the bathroom was pretty rough.Parking: Can get tight with the drive through.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Iced Latte
Restaurantji Recommends
Love the help and service at the Danielson store. They always get my order right.
Atmosphere: 5
Food: 5
Service: 5
If your trying to get to work or whatever on time you may want to skip this one. Very slow. Been there quite a few times as its close. Everytime it's a 20 min deal. They seem to be understaffed. Every employee except one young woman are very unpersonable. Like
Service: 1
Slowest Dunkin I've ever seen. I go everyday for lunch. Spend close to10-15m in the drive through if there's one car there. They have one person take orders one at a time and make coffee and food.. they count the drawer at 12 (lunch rush) so inside is just as slow. If there's 2 cars in line I drive by because it will take over 20 minutes..This isn't a few times... This is everyday. If you can go anywhere else for lunch break.
Need more help and the people need clean brains
Great Duncan staff are very nice large selection. I love Dunkin rather than some of the local coffee shops that are around that generally don’t have very good items on the menu, or aren’t open!