Dunkin'
2210 CT-32, Montville
(860) 848-1833
Recent Reviews
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I came here 5 times while staying in Newport. The coffee was always made right and the donuts tasted fresh.
Atmosphere: 5
Food: 5
Service: 5
I went here after work, I asked for a bagel with extra cream cheese and they gave it to me plain so I turned back around and went inside and they said we don’t have time to put cream cheese on a bagel we don’t have time for that kind of problem and threw them in the bag.
Atmosphere: 1
Food: 4
Service: 1
Just like any other one nothing special
Atmosphere: 3
Food: 3
Service: 4
This review is specifically about the night staff at this location. While I sit dead in my car again for the umpteenth time picking up a dash order. It took me 15 minutes to get here, a few to use the restroom, no customers in sight, I get to the order pick up and the receipt is still sitting on the printer. I ripped it off myself, sent a picture to the customer, and apologized to them that this location gives zero you- know- what's about doing their job. Many nights I've headed this way with plenty of time to get a simple coffee ready, but they're outside smoking with the adjacent convenient store clerk. When I tore off the receipt the blonde older woman with braids came huffing over, I haven't started that yet! Yes, I can definitely see that, I respond. She starts to ramble her excuses, annoyed at the size of the order. It's. Your. Job. She nips at me it will take a long time. Perfect, I think. I'll write this review for you as I get sandbagged again. I don't get paid by the hour, these customers pay a lot for this, and it must be horrible to assemble a bagel sandwich.
Atmosphere: 1
Food: 1
Service: 1
Great morning crew!
Atmosphere: 5
Food: 5
Service: 5
Fast service
Atmosphere: 5
Food: 5
Service: 5
Good to grab fast food but no sitting space to eat, neither inside, nor outside.
Atmosphere: 4
Food: 5
Service: 4
Don't make coffee if u can stir it correctly imagine going to job interview and the lid to ur coffee is on directly. Just fire ppl they don't need jobs if they can't show good hospitality and lack skills. 5:57pm I had enough of this crap
Atmosphere: 1
Food: 1
Service: 1
This place was a total letdown. The coffee tasted like bitter garbage. I ordered their English egg and cheese with sausage sandwich, and it was burnt to a crisp. Who even serves food like that?
And the cleanliness? I saw a rat in a trap near the seating area. How is that okay for a place that serves food?
The service was just as bad. I asked a middle-aged blonde lady (nicely) if they forgot one of my drinks, and she snapped at me like I was being a problem. I wasn’t even rude, but she acted like I was bothering her.
This place needs to clean up, fix the food, and train their staff. I wouldn’t recommend it to anyone until they make serious changes.
Atmosphere: 1
Food: 1
Service: 1
I went through the drive through and when i got to the window i asked to change the order. The lady said we are super busy , you need to go back through the drive through and re order There was no-one else in line. Poor service
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Service was a bit slow, but it was Christmas 🎄 😀
Me and my boyfriend go to this Dunkin’ every morning on the way to work in the morning. Coffee is good, obviously we all take our coffees differently. Food is good as well. My son likes the bacon egg and cheese on croissant and the loaded hash browns.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Dunkin' Lemonade Refreshers, Dunkin' Refreshers, Bacon Egg and Cheese, Maple Sugar Bacon Breakfast Sandwich
Drinks are always spot on. The food always tastes stale at this location (I always go in the morning). Tried it several times and each time the food ended up in the trash. It won't stop me from going since the drinks are perfectly made and staff is very friendly. I've only used the drive-thru.
Food: 3
Service: 5
Good coffee
Atmosphere: 4
Food: 5
Service: 5
Please do not order any baked goods from this place today September 5th I went inside and I ordered two cheddar Bagel twists and ask Ed that just one be heated up when I got home I noticed the cheese looked really dark brown however I do like overcooked things , but weirdly the bread was basically Raw on both pieces of bread which I only noticed when I took a bite and worst of all it tasted like bad bacon. I don't know if they're not washing their hands I don't know if they mix the cheese with the other Foods on accident or maybe it was just so old I don't know what it was but both the one that was heated up and the one that I got as is should not have been given to someone for consumption and the sad part is that two employees checked my food because I was standing closer to the straws but I watched one employee put the bag in the pickup area as I went inside to order and then I thought it was funny as the other employee realized and grabbed it and then put the second one in there if you work there and you're reading this please wash your hands and don't follow through with anything that you wouldn't eat yourself:-(
Atmosphere: 4
Food: 1
Service: 2
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