Placed an order online and they didn’t even give me the extra meat added or the right bread and no sauce every time I come here there is an issue avoid this place or actually get workers that care and don’t look high all the time always on face time
Atmosphere: 1
Food: 1
Service: 1
KittenCake (Kit)
Avoid this place, just make your own. Honestly being hungry is better than ordering from here. I ordered tonight, usually avoid due to high prices. My food looks disgustingly messy, none of the 3 subs got toasted like I ordered. Had ingredients missing, which is especially frustrating when one of the sandwiches on had 2 additional toppings and one of them is missing, which completely ruined my 3 year olds night. Thanks for the reminder of why I haven't gone to Subway in months.
Atmosphere: 1
Food: 1
Service: 1
Nickolena Abruzzo
Just walked in to order a few subs about an hour ago and the manager took one look at the door, rolled his eyes and shook his head like he was annoyed and upset that another customer was coming in. I turned around and walked out and went to norwich instead. What a horrible first impression. If you don't like your job, do us all the favor and QUIT and get a manager in there with some customer service skills!
Atmosphere: 1
Service: 1
Britney
if I could give 0 stars, I would!! NO TUNA ON FOOTLONG! but 10x veggies! food is cold. place is dirty. All the plants and the ceiling fan is COVERED in dust! dude said he is a manager but I think it’s his first day! people in front of us weren’t satisfied either!
Atmosphere: 1
Food: 1
Service: 1
Danielle Millett
This is the closest subway to my area. I visit here 1-2 times a month. I went there last night 1/13/24 to get a sandwich but the two male workers were busy with a big online order. My husband and I waited about 10 minutes for them to finish up. At no point in that time did they acknowledge that we were there. One of them even went to get chips from behind us and didn’t bother to say a word. Since there was no communication I did not know how long this order was going to take so I left to go to Chilis next door.It’s okay to be busy but to say nothing to a customer is plain rude.
Atmosphere: 4
Food: 3
Service: 1
Ryan Chanthavong
Unlike the Subway I go to across from my job in Stonington when you ask for the extra veggies they give you the extra veggies. You feel like you get what you're paying for and your sandwich is full as it should be. This has always been the case at this location whether who's working. Get the Subway you deserve
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T Footlong Regular Sub
E S
Great service. Fresh bread.
Atmosphere: 5
Food: 5
Service: 5
Ryan Andrews
Food and service was fine. It was the customers that are the negative. Rude and incapable of having patience. Guy barked at the employee his entire order. Took multiple refills from the soda machine without asking. Stared at us as we ate and kept coughing loudly without covering his mouth. Otherwise the place is
Atmosphere: 3
Food: 4
Service: 4
Agustin Benders
Excellent
Joanmary Santiago
No complaints. The lady that was there today was very friendly and professional! My family was very pleased with the service we received ☺️
Horrible service girl on night shift is so rude hung up on me and tried to charge me $15 to put my toppings in the side when I showed up for my online order, just for the plastic bowl that the store didn’t even have any lids for . And then I get home and my bag looks like this with all my stuff all over the bag. The younger kid he was nice, but this is the second time I’ve had horrible service here in a week they just canceled my order for no reason a few days ago and they put no effort into their work I won’t be coming back. Badly run store
Jacob scott
Absolutely horrible worst experience I've ever had
Maraliz Stenson
It got very expensive, and I am not a fan of the new menu
Placed an order online and they didn’t even give me the extra meat added or the right bread and no sauce every time I come here there is an issue avoid this place or actually get workers that care and don’t look high all the time always on face time
Atmosphere: 1
Food: 1
Service: 1
Avoid this place, just make your own. Honestly being hungry is better than ordering from here. I ordered tonight, usually avoid due to high prices. My food looks disgustingly messy, none of the 3 subs got toasted like I ordered. Had ingredients missing, which is especially frustrating when one of the sandwiches on had 2 additional toppings and one of them is missing, which completely ruined my 3 year olds night. Thanks for the reminder of why I haven't gone to Subway in months.
Atmosphere: 1
Food: 1
Service: 1
Just walked in to order a few subs about an hour ago and the manager took one look at the door, rolled his eyes and shook his head like he was annoyed and upset that another customer was coming in. I turned around and walked out and went to norwich instead. What a horrible first impression. If you don't like your job, do us all the favor and QUIT and get a manager in there with some customer service skills!
Atmosphere: 1
Service: 1
if I could give 0 stars, I would!! NO TUNA ON FOOTLONG! but 10x veggies! food is cold. place is dirty. All the plants and the ceiling fan is COVERED in dust! dude said he is a manager but I think it’s his first day! people in front of us weren’t satisfied either!
Atmosphere: 1
Food: 1
Service: 1
This is the closest subway to my area. I visit here 1-2 times a month. I went there last night 1/13/24 to get a sandwich but the two male workers were busy with a big online order. My husband and I waited about 10 minutes for them to finish up. At no point in that time did they acknowledge that we were there. One of them even went to get chips from behind us and didn’t bother to say a word. Since there was no communication I did not know how long this order was going to take so I left to go to Chilis next door.It’s okay to be busy but to say nothing to a customer is plain rude.
Atmosphere: 4
Food: 3
Service: 1
Unlike the Subway I go to across from my job in Stonington when you ask for the extra veggies they give you the extra veggies. You feel like you get what you're paying for and your sandwich is full as it should be. This has always been the case at this location whether who's working. Get the Subway you deserve
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T Footlong Regular Sub
Great service. Fresh bread.
Atmosphere: 5
Food: 5
Service: 5
Food and service was fine. It was the customers that are the negative. Rude and incapable of having patience. Guy barked at the employee his entire order. Took multiple refills from the soda machine without asking. Stared at us as we ate and kept coughing loudly without covering his mouth. Otherwise the place is
Atmosphere: 3
Food: 4
Service: 4
Excellent
No complaints. The lady that was there today was very friendly and professional! My family was very pleased with the service we received ☺️
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Food is gross and not much
Atmosphere: 3
Food: 1
Service: 3
Horrible service girl on night shift is so rude hung up on me and tried to charge me $15 to put my toppings in the side when I showed up for my online order, just for the plastic bowl that the store didn’t even have any lids for . And then I get home and my bag looks like this with all my stuff all over the bag. The younger kid he was nice, but this is the second time I’ve had horrible service here in a week they just canceled my order for no reason a few days ago and they put no effort into their work I won’t be coming back. Badly run store
Absolutely horrible worst experience I've ever had
It got very expensive, and I am not a fan of the new menu
Nice fresh Subway, good place to eat.
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