Dunkin'

1182 New Haven Rd, Naugatuck
(203) 723-1200

Recent Reviews

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MANAGEMENT WHATS GOING ON??!!!

Younger Spanish girl on the drive thru speaker needs to be taught how to talk to customers, she was so rude- no way manny would approve of that- we said “hello how are you” 3 times because we thought she didn’t hear us. Idk what is going on with younger people working and their attitudes but it’s absolutely disgusting…. Refused to make our drink we wanted even though we order it almost every other day…. LAZY!!!!

NO WAY MANNY WOULD EVER APPROVE OF THAT ROTTEN BEHAVIOR - check the cameras! 5:15pm ishhh

LEAVE YOUR PROBLEMS AT THE DOOR!
Do we not teach our children that anymore?

Brian DuBosar

Ordered a plain bagel with xtra butter not toasted got a stale bagel with almost no butter and they charged me an xtra dollar for the butter.You should be ashamed that your employees can't complete a simple task as a plain bagel with xtra butter

Food: 1

Chelsea Bernhardt

I never feel the need to leave reviews but yesterday was an exception. I’ve never had a problem with dunkin ever. But the girl working the drive thru yesterday later in the day did not say a word to me, was clearly pissed off at something else (maybe the woman in front of me who was there for quite a while, not sure what was going on). Normally when I pay they already have the coffee ready. This girl walked away for a long while, came back, handed me my coffee and did not say a word even after I thanked her. When I went to take a sip, it tasted like straight up liquid soap. Had someone else try it because I felt like I was going crazy and they agreed. Dunkin on rubber ave gave me a new one. Super weird experience.

Food: 1

Service: 1

Faybian Plummer

I travel all over CT for work and received the wrong drink from a different location. Instead of making it over this store refused and said I’d have to at for a new one. This happens every time I use my free dunkin drink and I’m getting sick of it. I used to be a store manager at Dunkin’ so I know they can remake it. They just choose to be a holes which is ok. The dunkin in Middletown remade it with no problem and apologized for both stores!

Atmosphere: 1

Food: 1

Service: 1

Tristan Emery

Our favorite dunkins and its not close. Just got to witness the amazing staff there unbury a line with precision, excellence and a friendly smile. 11 out of 10 wld recommend

Atmosphere: 5

Food: 5

Service: 5

Doreen Quigley

My favorite coffee place!!

Josue Rodriguez

Best coffee ever

Anthony D.

This place is fast especially when you place your order via mobile app! The workers are nice & friendly there and wow their donuts are fresh! Most of time you get your order correct when take drive thru, but recommend double checking you have everything!

Atmosphere: 4

Food: 5

Service: 4

Anthony Dilig

This place is fast especially when you place your order via mobile app! The workers are nice & friendly there and wow their donuts are fresh! Most of time you get your order correct when take drive thru, but recommend double checking you have everything!

Atmosphere: 4

Food: 5

Service: 4

Robert Bombace

Stale tasting coffee and donut. Perhaps due to my visit time of abquarter after five.

Atmosphere: 5

Food: 2

Service: 4

Ravyn Barrow

Hands down the best Dunkin’ Donuts I have ever been too. I will continue to only go to this Dunkin as they are the best people to be around in the mornings. As a former employee I can say management does their job and the staff is the friendliest I have ever worked with.

Atmosphere: 5

Food: 5

Service: 5

mike papcun

Nice quite and clean services where as should be. This Dunkin should be a prime example of how the business should

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bacon & Cheese Croissant Stuffer

Arthur Mitchell

Good fast service. It's a

Atmosphere: 4

Food: 3

Service: 5

Richard Fabrega

Asked for coffee with cream for black coffee and burned my

Food: 1

Service: 1

George K

Coffee was ok. However, my meal I ordered was cold. There is definitely something wrong at this place these days. I've been here several times over the years and had no problems.

Atmosphere: 3

Food: 2

Service: 4

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