New Moon
56 Bridge St, Naugatuck
(203) 720-3000
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Great food kind service . I’ve been coming here for years . My daughter went to highschool in Beijing and loves their Singapore Mei fun.
Atmosphere: 3
Food: 4
Service: 5
Best General Tso's chicken and best General Tso's shrimp
Atmosphere: 4
Food: 5
Service: 5
This is my personal favorite Chinese food in Naugatuck.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Ribs, Wonton Soup
I never ate here before and decided to give it a try on work I ordered chicken wings and pork fried rice first of all the lady at over the phone had an attitude and took forever to answer simple questions… and then the driver demanded me for a tip like I’m obligated to give him one? my food was horrible and didn’t taste fresh at all! First and last time coming here??♀️
Service: 1
So this is what fried fantail shrimp looks like!? Rectangular! (See pic). Need I say more
Atmosphere: 1
Food: 1
Service: 1
my suggestion is that if you change ownership of a restaurant.. to also change it’s name. I would have ordered elsewhere if I knew this wasn’t the same New Moon. I placed an order on their website and when it arrived I was missing an item, and another item I specifically asked to please cook soft was cooked EXTRA instead, past the point of being edible. I called and politely asked if they could drop off the items and instead they passed the phone around and put me on hold about 6 times and kept saying a refund to my next order. I said since you deliver, can you please bring the items as they are peoples meals. then they told me if I want the items or a refund I have to drive down there myself. I paid a $3 delivery charge and gave a $7 tip for the convenience of not driving down there myself. I got so annoyed I had to hang up. either bring me the items I paid for or if you’re making me drive down to get it correct then give me the $10 I spent in delivery back. FOH.
This is the best food I have ever eaten. I will always buy it again.
Food: 5
Service: 5
Just ordered 2 combo platters. Found a large bug I'm my fried rice. Won't be going back ever and don't suggest anyone else gets food from here. Unclean kitchen.
Atmosphere: 1
Food: 1
Service: 1
Customer Service is poor! Most lunch specials come with soup or an egg roll and a soda. This place is either soup, egg roll, or soda, and you have to pay $0.50 additional for the soda.
This was my first time getting the lunch specials, so I ordered my meal and asked for soup; they asked what kind, and I told them. Just before she charged my card, I said to add a soda and gave her $0.50. When I got home and checked my order, there was no soup; I called, and she said it was soup or soda. What the hell!!! When I ordered the soda, she could communicate that the soda was in exchange for the soup!!! That's all I'm saying.
Atmosphere: 2
Food: 3
Service: 2
The customer service is horrible not only that but the food taste different. I ordered beef & broccoli, plain fried rice, chicken wings, white rice, dumplings, & Crab ragoon. As my family & I were eating I've realized I didn't receive my crab ragoon but I have the sweet & sour sauce. I called & they passed the phone around to multiple people then said they will be on the way to deliver them. An hour passed I called again & once again they passed the phone around & said they will be there shortly. It was now another hour & half passed by I called & they argued with me saying they weren't bringing after they proceeded to say they were. I hung up the phone & they kept calling my phone asking if there was Crab ragoon in the bag. I just went to go pick them up. Never will order again.
Food: 1
Service: 1
Restaurantji Recommends
Apparently under new ownership.Ordered fried Tilapia, steamed dumplings & 20oz soda =$17.13! If you look @ the attached pic the "tilapia" is NOT tilapia but instead frozen store bought fish fillets. The dumplings look like they came prepared & all they did was steam them. Prices have also gone up since original owner but quality has gone down. I was also overcharged by about a $1. Always compare what they charge you with the prices on the menu & make sure to include sales tax
Atmosphere: 1
Food: 1
Service: 1
I’ve ordered from here many times and it was my favorite place but the last few times have not been good at all and it makes me wonder if they’ve made some big changes in house. Either new people prepping the food or a new vendor for their items. Delivery driver is always super kind and I’ve had no issues with service so it pains me to write this review.Pork egg rolls now have the most minuscule amount of pork that it’s shouldn’t even be called a pork egg rollGolden fingers have always been greasy so they put a napkin in the package..now that napkin is so saturated that it’s totally stuck to the food AND there’s still enough grease to soak through two full paper towels. The quality of the chicken has also changed drastically. Each bite is rubbery/weirdly chewy and tonight’s also smelled like it was sitting in the fridge uncovered before they cooked my order.
Food: 3
Service: 5
Worst and most unprofessional place I’ve ever seen in my entire life. They don’t answer the phone, will call you back on random numbers when they do.. forgot my order one day and I called back 45 mins later to cancel …
Atmosphere: 1
Food: 1
Service: 1
The best Chinese food around ?.
Atmosphere: 5
Food: 5
Service: 5
Their food is soooo good. Every time I eat here it's nice and fresh even when I get it delivered. They have so many different options but I usually get chicken fried rice, spring rolls, and a coke. It's very enjoyable, clean, sanitary, and the workers are nice. The service is quick and efficient and they're very deserving of 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegetable Fried Rice, Chicken Fried Rice, Plain Fried Rice, Chicken Wing
Loading...