After being disappointed in the store in the other side of town I went to this location to get a proper sandwich. And......I was quickly disappointed again. The lady making my Cold Cut Combo didn't put the slices of meat on properly. The whole idea of this sandwich is that when you bite into it, you get the flavor of all three meats. The lady put each piece of meat on separately. So for example bite one could be ham, the second bite may be salami and so on. Then to top it off she argued with me about how much cheese goes on when you order extra. I've been eating Subway for many years and ever single time that I order extra cheese you get the standard four slices and then they come back with four extra slices. Not this time. The lady put the four slices then put about two and a half. Then she told me, that's how it is. Yeah.......I'll never go back.
Atmosphere: 1
Food: 1
Service: 1
Erica Rodriguez
Placed an online order. Received message it was ready at 5:50pm got there right on time to then be told it wasn’t ready. Waited 20 minutes until they served everyone else not to mention no apologies and the lady making our wrap was fooling around. I don’t understand how their system works but you shouldn’t put ready and then make us wait another 20 minutes.
ALLIYAH SCOTT
U wanna see the joke? Just go in to bridge street location on the lucky day and find the jokes …them workers . Except for the older Caucasian lady. YUP she professional and knows better . Much better. If u lack self control and forgiveness for they ought to not know no better u will be alright after visiting this location cause I made it without giving them a kick dose of the disrespect they would NOT truly want to be reciprocated . As a result I kept my money for the food I planned to purchase before being wronged and threw the the chips back in its storage base. As a ex lawyer assistant, model, famous well respected content creator , volunteer / humanitarian etc I suggest for peace sake just keep ur money or cook. Something but this ain’t it. - Alliyah alecia
Atmosphere: 1
Food: 1
Service: 1
Joe Bush
This is the only Subway in the area that takes paper coupons! The staff have great customer service, fast lines, this is the best subway in town. Subs and salads made to order. They offer a variety of soft drinks, chips and the new 3 sidekicks. The ft long cookies sell out fast come get em! ?Vegetarian options: we can make a salad or vegetable sandwich or do a veggie patty sub/salad. Also any sub can be made into a salad ( salads are 6 inch portions for meat and cheese ).
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: B L T, Elite Chicken & Bacon Ranch, Steak & Cheese, Rotisserie-Style Chicken, The Boss, Baked Lay's Original, Gatorade Fruit Punch, The Ultimate B M T
Azael Echeverri
Literally just left there with my child both employees literally saw us come in we were the only two in the whole store and both employees a young man and a young woman with way to much make up kept their heads down making what seemed to be an order and ignored us till a few minutes passed by I said excuse me and they acted like they didn’t hear us and we walked out. The owner needs to vet the kids he hires, not professional at all
Atmosphere: 1
Food: 1
Service: 1
Ryan Livolsi
I don’t know what happened to this place, used to rave and send people I know here. But in the last few months things have changed. Bread is always a hit or miss. You can get the same exact order today and tomorrow and it’s 2 different prices. I ordered this through the app for pick up, barely even half the bowl is filled. Upcharged guacamole, half a spoon full for 2$! For 13$ I was disappointed. Bunch of young kids, slow lines, I think I’ll go else where.
Atmosphere: 3
Food: 3
Service: 2
R V
Horribly slow if not non-existent service. Staff totally
Atmosphere: 1
Food: 1
Service: 1
TheRedeyes222
Everyone is always very nice, and everything is kept clean. Prices as this one are also very fair.
Atmosphere: 5
Food: 4
Service: 5
Laura
So my daughter sends me to get her a subway pizza she saw on tic tok. Although this subways doesnt sell pizzas.Jonathan went out of his way to make it for her with flatbread. She loved it! His customer service skills were above and beyond. Also the young lady working with him was very friendly. Subways give them a christmas bonus they deserve it.
Food: 4
Service: 5
jameise lyanne
horrible I’m not sure who is running things here but they need to check in on there business girls are closing 40 mins before ? Closings time ridiculous!!!!!
Can't remember the last time I had such good customer service. Very friendly and clean atmosphere. The woman working up front were total sweethearts. 10/10. Will come back!
Atmosphere: 5
Food: 5
Service: 5
Jonathan Quinones
Food was made correctly. Watching the preparation was a little off. I watched the meat on my sub be ripped apart until it was the correct weight. I'm not used to this. Most SUBWAYS Just use the scoop or have it already weighed.
Atmosphere: 5
Food: 3
Service: 4
Edward Beauchemin
Put in a mobile order at 11:20. Arrived at 12:00 and still had to wait another 15 minutes until they got around to making it.
Atmosphere: 3
Food: 4
Service: 2
Deren Sackles
If im being honest this places food isnt the freshest, they rush everything and are sloppy. Half the time they never give anything we ask for on our order. They have snarky employees, one girl with blonde hair and black glasses actually made me not wanna come back for a while. Ive been to other subway in Naugatuck, quite pricey but worth it. Fresh food and they dont scale!
cynthia holtzer
Very disappointed. 7 pm no tomatoes no peppers no avacadono cucumbers when I asked if they had any I was told no. You still have 3 hours of service 3 employees working and no veggies come on
After being disappointed in the store in the other side of town I went to this location to get a proper sandwich. And......I was quickly disappointed again. The lady making my Cold Cut Combo didn't put the slices of meat on properly. The whole idea of this sandwich is that when you bite into it, you get the flavor of all three meats. The lady put each piece of meat on separately. So for example bite one could be ham, the second bite may be salami and so on. Then to top it off she argued with me about how much cheese goes on when you order extra. I've been eating Subway for many years and ever single time that I order extra cheese you get the standard four slices and then they come back with four extra slices. Not this time. The lady put the four slices then put about two and a half. Then she told me, that's how it is. Yeah.......I'll never go back.
Atmosphere: 1
Food: 1
Service: 1
Placed an online order. Received message it was ready at 5:50pm got there right on time to then be told it wasn’t ready. Waited 20 minutes until they served everyone else not to mention no apologies and the lady making our wrap was fooling around. I don’t understand how their system works but you shouldn’t put ready and then make us wait another 20 minutes.
U wanna see the joke? Just go in to bridge street location on the lucky day and find the jokes …them workers . Except for the older Caucasian lady. YUP she professional and knows better . Much better. If u lack self control and forgiveness for they ought to not know no better u will be alright after visiting this location cause I made it without giving them a kick dose of the disrespect they would NOT truly want to be reciprocated . As a result I kept my money for the food I planned to purchase before being wronged and threw the the chips back in its storage base. As a ex lawyer assistant, model, famous well respected content creator , volunteer / humanitarian etc I suggest for peace sake just keep ur money or cook. Something but this ain’t it. - Alliyah alecia
Atmosphere: 1
Food: 1
Service: 1
This is the only Subway in the area that takes paper coupons! The staff have great customer service, fast lines, this is the best subway in town. Subs and salads made to order. They offer a variety of soft drinks, chips and the new 3 sidekicks. The ft long cookies sell out fast come get em! ?Vegetarian options: we can make a salad or vegetable sandwich or do a veggie patty sub/salad. Also any sub can be made into a salad ( salads are 6 inch portions for meat and cheese ).
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: B L T, Elite Chicken & Bacon Ranch, Steak & Cheese, Rotisserie-Style Chicken, The Boss, Baked Lay's Original, Gatorade Fruit Punch, The Ultimate B M T
Literally just left there with my child both employees literally saw us come in we were the only two in the whole store and both employees a young man and a young woman with way to much make up kept their heads down making what seemed to be an order and ignored us till a few minutes passed by I said excuse me and they acted like they didn’t hear us and we walked out. The owner needs to vet the kids he hires, not professional at all
Atmosphere: 1
Food: 1
Service: 1
I don’t know what happened to this place, used to rave and send people I know here. But in the last few months things have changed. Bread is always a hit or miss. You can get the same exact order today and tomorrow and it’s 2 different prices. I ordered this through the app for pick up, barely even half the bowl is filled. Upcharged guacamole, half a spoon full for 2$! For 13$ I was disappointed. Bunch of young kids, slow lines, I think I’ll go else where.
Atmosphere: 3
Food: 3
Service: 2
Horribly slow if not non-existent service. Staff totally
Atmosphere: 1
Food: 1
Service: 1
Everyone is always very nice, and everything is kept clean. Prices as this one are also very fair.
Atmosphere: 5
Food: 4
Service: 5
So my daughter sends me to get her a subway pizza she saw on tic tok. Although this subways doesnt sell pizzas.Jonathan went out of his way to make it for her with flatbread. She loved it! His customer service skills were above and beyond. Also the young lady working with him was very friendly. Subways give them a christmas bonus they deserve it.
Food: 4
Service: 5
horrible I’m not sure who is running things here but they need to check in on there business girls are closing 40 mins before ? Closings time ridiculous!!!!!
Restaurantji Recommends
Can't remember the last time I had such good customer service. Very friendly and clean atmosphere. The woman working up front were total sweethearts. 10/10. Will come back!
Atmosphere: 5
Food: 5
Service: 5
Food was made correctly. Watching the preparation was a little off. I watched the meat on my sub be ripped apart until it was the correct weight. I'm not used to this. Most SUBWAYS Just use the scoop or have it already weighed.
Atmosphere: 5
Food: 3
Service: 4
Put in a mobile order at 11:20. Arrived at 12:00 and still had to wait another 15 minutes until they got around to making it.
Atmosphere: 3
Food: 4
Service: 2
If im being honest this places food isnt the freshest, they rush everything and are sloppy. Half the time they never give anything we ask for on our order. They have snarky employees, one girl with blonde hair and black glasses actually made me not wanna come back for a while. Ive been to other subway in Naugatuck, quite pricey but worth it. Fresh food and they dont scale!
Very disappointed. 7 pm no tomatoes no peppers no avacadono cucumbers when I asked if they had any I was told no. You still have 3 hours of service 3 employees working and no veggies come on