Au Bon Pain
100 Grand St, New Britain
(800) 224-5165
Recent Reviews
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I had a disappointing experience during my visit. The woman working there was very rude and unprofessional. She didn’t acknowledge me or ask if I needed help, even as she attentively assisted other customers who came in after me. When I finally approached to order, she gave me an attitude, which was uncalled for. This kind of treatment reflects poorly on the business. I hope management addresses this, as better customer service is definitely needed.
Atmosphere: 1
Food: 1
Service: 1
Excellent food every time I go! 🫶👍
Everyone who works here is nice, efficient, and helpful. One guy sings sometimes, love it, fun! ☀️
Today I had the Good Egg sandwich on sourdough and added bacon, delicious! A masterpiece! 😋 Thanks to the young woman working for the suggestion, great call!!! 👍
Thr coffee smells amazing!
Parking: Free parking in the parking garage
Atmosphere: 5
Food: 5
Service: 5
I love it here! The staff is so friendly and helpful! I love the delicious cheddar bagels w/ cream cheese, and the two ham and cheese sandwich!
Atmosphere: 5
Food: 5
Service: 5
Rude and the manager talking in front of customers “don’t want to be here” then don’t be. You didn’t wrap my sandwich well chicken falling out.
Atmosphere: 1
Food: 1
Service: 1
Don’t buy from here. Hair inside my coffee.
Atmosphere: 1
Food: 1
Service: 1
Don’t buy from here. Hair inside my coffee.
Atmosphere: 1
Food: 1
Service: 1
Don’t buy from here. Hair inside my coffee.
Parking: The hospital i. go to get dialysis i jus hate when they run out of items to fast
Great place to eat breakfast..the employee are very polite and remember our names.The manager was very helpful when my coffee was cold, he allow me to get a new one
Overall good fresh products
Restaurantji Recommends
They have great Cinnamon rolls, but sell out too early.
Perfect for grabbing a bagel or yogurt when you're in a hurry. Always fresh. Always in and out in under 3 minutes.
Closed an hour before their signs say. Rude when I questioned why she'd closed so early.
A nice alternative to the cafeteria food, but the pre-made foods need to be changed out more. Don't get anything with apples in it. They are always bad and mushy. Also they charge you for a cup of water.
I've frequented here for years for tea, a snack, breakfast, and lunch. The staff is always friendly and maintain the operations and physical space well.
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