BIRDCODE Hot Chicken

474 Hartford Rd, New Britain
(860) 996-4254

Recent Reviews

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Nick Cobian

Ester is the best ever. Every time I eat there the food is the best ever. She is #1

Atmosphere: 5

Food: 5

Service: 5

Dwayne W

Got the classic sandwich, mild, with fries. It was honestly probably the best chicken meal I’ve had at a restaurant. The employees were very nice and welcoming with great energy. The vibe of the restaurant with the music plus the decals on the wall was absolutely amazing. 10/10 restaurant

Atmosphere: 5

Food: 5

Service: 5

Dennis G Pezan

This place is awesome, great customer service. Amazing food, and honors those who serve. 10/10

Atmosphere: 5

Food: 5

Service: 5

E A

You're absolutely right, the consistency is a problem. Every time I go, something is always missing. The sauce has been problematic lately, and it happened again with the fries. Unfortunately, I didn't notice until I got home.

Edit: The team responded promptly to my review, which I appreciate. I will give them another try and rate them 4 stars for that.

Edit #2: Gave it another shot, this time much worse. Cold food, no fresh taste at all. Fries were cardboard and the chicken was still pink at the thickest part of the breast. Stick to Dave's or try their West Hartford location.

Atmosphere: 2

Food: 1

Service: 1

Food of CT

My husband is always searching for the next best hot chicken sandwich, so naturally we had to visit BIRDCODE and see what it was all about! We had heard great things, and we definitely thought they lived up to the hype. While their hottest level couldn’t break Colten’s spice tolerance (and the mild was borderline taking me out, but in a good way), we both agreed that BIRDCODE had the most flavorful chicken out of the similar spots we’ve been to. You could really tell everything was made from scratch. I loved their mac and cheese, and the chicken was high quality. The whole staff was friendly, and the restaurant was very clean. Definitely a spot we’ll be coming back to!

Atmosphere: 5

Food: 5

Service: 5

M H

Courteous staff!! Attention to detail on point. Food is delicious. Portions fill you up quick. Local CT biz ❤️ will def go again.

Atmosphere: 5

Food: 5

Service: 5

Farah Al Omari

Esther was great I was getting kinda annoyed but she made my day she was so sweet and my order came out perfect best chicken In CT

Chantal PW

I had such high hopes for this location but after 12 visits, 9 were bad. It's unbelievable how inconsistent this location is. From the mac and cheese being so salty we had to throw it out or like today, it was so over cooked it was like eating baby food. The cookies dont take the same, you would think they would use the same recipe. The tenders are either a mixture of perfect and a few that have not seen the brine and tasteless , mostly the latter. Today, we had to take back the fries has they were oily and burnt which is a combination I didn't think was possible. I've given this location too many changes. I will drive to West Hartford where the food is 100% better and consistent. If this was the first Birdcode location that I tried, I wouldn't go back but because I know what the food should taste like, I went back hoping things would improve, I have officially given up on this location.
If you want good food and not to waste your money, especially in this economy, go to the West Hartford location. Trust me, its worth the drive.

Food: 1

Service: 1

Recommended dishes: Chicken Sandwich, Fries, Cookie, Crispy Fried Chicken

Kasy

Night and day difference between here and their West Hartford location. Food and customer service is top tier. Worth the longer drive.

Atmosphere: 5

Food: 5

Service: 5

Theone B

Sooooo delicious. We will be back. Phil is the best. Omg The caisher is so sweet I think (Nathalie) was her name. The best chicken sandwich around, hands down! The chicken is tender, fresh and absolutely delicious! The restaurant is beautiful inside and the atmosphere on point alone with the music 10*

Atmosphere: 5

Food: 5

Service: 5

Emmett Parkerson

Best fast food I’ve ever had. Simple as that.

Atmosphere: 5

Food: 5

Service: 5

talmaio

Great hot chicken, simple and great menu, love the Monday deals. This place is definitely better than the competition.

Also some of the best sauces I’ve ever had

Atmosphere: 5

Food: 5

Service: 5

Cliff Life

Hands down the best hot chicken out there And it’s not even close. The employees at this location are awesome too

Atmosphere: 5

Food: 5

Service: 5

George Deleon

One of the best places to eat at!!

No complaints, experience and food are great

Atmosphere: 5

Food: 5

Service: 5

Josephw627

Delicious spicy fried chicken sando and cheesy fries.

Atmosphere: 5

Food: 5

Service: 5

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