Burger King
610 Hartford Rd, New Britain
(860) 827-9344
Recent Reviews
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Remind to never come back here and Please get new workers. I Just spent over 15 minutes waiting in the drive thru waiting for my food. Meanwhile I’m watching them play around inside and talk (all huddled up in the drive thru window area like it’s a chill zone). They finally give me my food and forget my drink. I get their attention again and the lady says “what do you want?” As if I’m bothering them. They don’t even bother to put the lid on the fruit punch correctly and it spills all over the place. I’ll be calling tomorrow to complain as well.
Atmosphere: 1
Service: 1
Fast friendly service, always! Breakfast or whopper's Rock.
Atmosphere: 2
Food: 4
Service: 4
food is sometimes good, fresh. But most times they dont listen to your request in regards to what you want for example i always ask for no lettuce and most times theres still lettuce.. never has ice cream or milkshakes im always craving a sweet treat so it sucks for them to never have things they offer on the menu. Aside from that the workers especially females are very rude, not empathetic or even seem like they like their job.. just overall horrible experience. Super greedy with sauces.. and just wont be coming back.
Atmosphere: 1
Food: 3
Service: 1
I know it’s Christmas Eve but the closing time says 8pm not 7:20pm. They closed early and left customers waiting.
Atmosphere: 1
Food: 1
Service: 1
The food is just straight up nasty!!‼️ I bought 2 chicken sandwiches, the bread was stale and meat not all the way cooked… I wouldn’t recommend
If I could give this place 0 stars I would. I'm calling the Dept of Health on these people. Very nasty and disgusting service. My order was messed up. Ordered a Sprint and gave me coke, ordered a 4pc cheese tots and gave me 3. Ordered fries and gave me fries with hairs.
Atmosphere: 1
Food: 1
Service: 1
Saturday 11/8 at around 11pm I stopped to get a chicken wrap meal and when I got home I discovered the chicken was raw… already had eaten a few bites. Very scary and disgusting
Atmosphere: 1
Food: 1
Service: 1
Definitely one of the better place to get burgers and fries
Atmosphere: 3
Food: 4
Service: 5
This guy with glasses wouldn’t apologize for missing items in our bag and making us wait 15 minutes. didn’t apologize or anything what a horrible way to operate a fast food restourant that requires no skill
Atmosphere: 1
Food: 1
Service: 2
Amazing service, everything prepped as ordered and super fresh.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Every time I order nuggets at this location I get 0 sauces with it.
Atmosphere: 1
Food: 1
Service: 1
Double cheeseburger off the broiler do not let them microwave it...very flavorful.
Atmosphere: 5
Food: 5
Service: 5
I didn't go inside, I a drive through order. My granddaughter had the chicken fries and I had the junior whopper. As usual the fries did not disappoint 🙌🏾
Food: 5
Service: 5
Was a good visit
Atmosphere: 5
Food: 5
Service: 5
Some days ago I went to have lunch here and left my bag. Freaking out, I got the opportunity to call the manager, Jackie and found out she was keeping it safe for me. This meant the world for me since I had a lot of valuables in my bag. Thank you so much for hiring these amazing people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ghost Pepper Whopper
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