Every time I come here it sucks :/ if you seen my post history you’ll see I recently went to another BK and it was amazing! Today I decided to get delivery and sadly I couldn’t choose which Bk to order from. I was craving chicken nuggets and onion rings and I should’ve known better..Received French fries instead of onion rings which yeah kinda sucks because I love onion rings but to put the icing on the cake I opened the nuggets and got the flattest nuggets I’ve ever seen in my life I don’t even think they put chicken in half of them lol anyways… go to another BK it’ll be worth the drive
Atmosphere: 1
Food: 1
Service: 1
Hxkory
Extremely disrespectful, guy started yelling, took 20 minutes in a dead line, worst service ever!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Laura Marques
I know restaurants & retailers have been the most affected by the serious decline of customers since Covid started but what this company is doing now is down right stealing from the consumer! After placing an order online, I arrive to pick it up and I’m told that they didn’t receive my order and then they stopped responding and closed 15min later. I reported it on the app and thankfully I received a refund but this would be the only time. The next time I placed an order and arrived to pick it up, I’m told they’re out of hamburger, refused to make substitutions, and said I had to cancel my order but this time customer service refused to refund me, saying that they refunded me last time! I continued to ask why would I be able to order something that wasn’t available and still be charged for it which she confirmed that they can’t update the app and went on to say it’s the number one complaint, avoiding to answer why I’d still be charged for it! A few months later I had received a promo code for a free ice cream and I thought there’s no possible way I could have another issue but boy was I wrong………….I know, I know, I’m right there with you, how could I be so naive and fall for it again? Well to be honest I didn’t realize how often BK is open with no food to sell but that was the case tonight, I showed up for my order and was told they have soda and cookies but that’s it! I reported it on the app but already know that it’s not likely that I’ll be refunded so once I get that email from customer service, I’ll send them to my cc company when disputing the charges… I’ll post an update but pls beware and if you do go to BK don’t use the app
IZZY
The food was good. The service was great. No receipt was given and I asked for it twice.Parking: no parking for a drive thru order.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Whopper
william gonzalez
The food wasn’t bad and the staff was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
Giovanni Torockio
This store stole from me.Placed a late night mobile order, paid on the app. Got to the window and a male voice asked how he could help me. I stated I had a mobile order. No response. Said “hello?”, no response again. I pulled up to the second window and watched both, what i believed to be employee cars drive away without giving me my food when i had paid. Simply because they didn’t feel like making it late at night even though they were open when i placed the order and when i arrived.
Atmosphere: 1
Food: 1
Service: 1
Aaron Brown
Everything is clean. They take good care of the building. Sandwiches were made with extra ketchup in stead of easy ketchup, but the rest was good.
Atmosphere: 5
Food: 4
Service: 5
Florian
The worse Burger King every time I come here is a problem food missing rude workers horrible place I love Burger King but this location need attention I never put bad reviews this time I had
Atmosphere: 1
Food: 1
Service: 1
Karolin Betoush
The crispy spicy chicken ? sandwich was created no more custom service left awful front preson no hello no smile ,
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Onion Rings, Sandwich
VSolutions 1973
Surprisingly decent fries. They have shake shake from down the road beat by miles.
For a BK that is in west Hartford , the milk shake machine been down for a year !!! Sick oh heating it & i only go for my kids once every couple of months !!!
Kristoffer Semeraro
I have gone to this location twice and noone has answered in the last week. Apparently they no longer want your business here.
Cynthia
It was all soggy by the time i received it.
Grant Smith
Went to drive through at 11:30 pm, Google and their drive through screen said they were open til midnight. Employee on intercom said they were closed.
Atmosphere: 1
Food: 1
Service: 1
Wendel Velez
Beef is the bit to keep day going not even the most but it's a little more of cost depending on buying but find the little small western in this big cow ?
Every time I come here it sucks :/ if you seen my post history you’ll see I recently went to another BK and it was amazing! Today I decided to get delivery and sadly I couldn’t choose which Bk to order from. I was craving chicken nuggets and onion rings and I should’ve known better..Received French fries instead of onion rings which yeah kinda sucks because I love onion rings but to put the icing on the cake I opened the nuggets and got the flattest nuggets I’ve ever seen in my life I don’t even think they put chicken in half of them lol anyways… go to another BK it’ll be worth the drive
Atmosphere: 1
Food: 1
Service: 1
Extremely disrespectful, guy started yelling, took 20 minutes in a dead line, worst service ever!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
I know restaurants & retailers have been the most affected by the serious decline of customers since Covid started but what this company is doing now is down right stealing from the consumer! After placing an order online, I arrive to pick it up and I’m told that they didn’t receive my order and then they stopped responding and closed 15min later. I reported it on the app and thankfully I received a refund but this would be the only time. The next time I placed an order and arrived to pick it up, I’m told they’re out of hamburger, refused to make substitutions, and said I had to cancel my order but this time customer service refused to refund me, saying that they refunded me last time! I continued to ask why would I be able to order something that wasn’t available and still be charged for it which she confirmed that they can’t update the app and went on to say it’s the number one complaint, avoiding to answer why I’d still be charged for it! A few months later I had received a promo code for a free ice cream and I thought there’s no possible way I could have another issue but boy was I wrong………….I know, I know, I’m right there with you, how could I be so naive and fall for it again? Well to be honest I didn’t realize how often BK is open with no food to sell but that was the case tonight, I showed up for my order and was told they have soda and cookies but that’s it! I reported it on the app but already know that it’s not likely that I’ll be refunded so once I get that email from customer service, I’ll send them to my cc company when disputing the charges… I’ll post an update but pls beware and if you do go to BK don’t use the app
The food was good. The service was great. No receipt was given and I asked for it twice.Parking: no parking for a drive thru order.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Whopper
The food wasn’t bad and the staff was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
This store stole from me.Placed a late night mobile order, paid on the app. Got to the window and a male voice asked how he could help me. I stated I had a mobile order. No response. Said “hello?”, no response again. I pulled up to the second window and watched both, what i believed to be employee cars drive away without giving me my food when i had paid. Simply because they didn’t feel like making it late at night even though they were open when i placed the order and when i arrived.
Atmosphere: 1
Food: 1
Service: 1
Everything is clean. They take good care of the building. Sandwiches were made with extra ketchup in stead of easy ketchup, but the rest was good.
Atmosphere: 5
Food: 4
Service: 5
The worse Burger King every time I come here is a problem food missing rude workers horrible place I love Burger King but this location need attention I never put bad reviews this time I had
Atmosphere: 1
Food: 1
Service: 1
The crispy spicy chicken ? sandwich was created no more custom service left awful front preson no hello no smile ,
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Onion Rings, Sandwich
Surprisingly decent fries. They have shake shake from down the road beat by miles.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
For a BK that is in west Hartford , the milk shake machine been down for a year !!! Sick oh heating it & i only go for my kids once every couple of months !!!
I have gone to this location twice and noone has answered in the last week. Apparently they no longer want your business here.
It was all soggy by the time i received it.
Went to drive through at 11:30 pm, Google and their drive through screen said they were open til midnight. Employee on intercom said they were closed.
Atmosphere: 1
Food: 1
Service: 1
Beef is the bit to keep day going not even the most but it's a little more of cost depending on buying but find the little small western in this big cow ?
Atmosphere: 5
Food: 5
Service: 5