Chili's Grill & Bar
$ • Bars, Tex-Mex, American
Hours:
590 Hartford Rd #71, New Britain
(860) 229-0155
About Chili's
Customers' Favorites
Chili's Reviews
This review is for the New Britain, CT location:
If I could this restaurant zero stars, I would. First, the hostess was too busy feeling up her boyfriend to seat us and pointed to a table in the "lounge". Second. the chicken wings were raw. Third, one of our entrees was never put in so one person waited an additional 20 minutes for his dinner. Fourth, half of the food was cold. Fifth, we were charged for items we didn't order, overcharged for our entrees and we then told that...read full review
good really good good food
The food had no flavor the corn was blah, seasons on one lil spot. The portion they give are for kids on adult entree, you get more fries at McDonald’s. I ordered a salad and they gave me a half of a tablespoon for dressing and the ceasar dressing smelled so bad I gagged and that’s my top salad I get. The only thing that was good was the waitress. She was awesome. I will never visit this location again and it was my first time ever at this location.
Ratings
Menu
Hours
| Monday | 11AM - 11PM |
| Tuesday | 11AM - 11PM |
| Wednesday | 11AM - 11PM |
| Thursday | 11AM - 11PM |
| Friday | 11AM - 12AM |
| Saturday | 11AM - 12AM |
| Sunday | 11AM - 11PM |
Chili's Grill & Bar offers a mixed experience according to recent reviews. The food was cooked well and the waitress was very nice. Some customers have praised the warm and friendly service, while others have complained about slow service and mistakes in their orders. The food quality also received mixed feedback, with some mentioning cold food. Some customers have advised double-checking takeout orders due to occasional mistakes. The dragon fruit lemonade, chips and salsa, and the chicken sandwich are very decent. The strawberry margarita was very good. Despite these issues, Chili's remains a favorite spot for many despite some inconsistencies in service and food quality.