I've ordered from Chinese Kitchen New Britain around less than 10 times now. Each time, their prices end up changing despite me ordering for the same stuff. I get Singapore MiFeng, Sesame Chicken Combo with Fried dumplings. Usually, all of that comes around $20+. But just recently, I ended up paying $40 bucks for the same stuff minus the dumplings and gave the driver a 10 dollar tip out of pressure from the lady on the phone. Shes also stated that if the Singapore MiFeng is separated, its $18+. same goes if you were to get the Sesame chicken combo separate, its yhe same price, and they dont take orders under $20 bucks? So if thats how you act realistically, you lose money and a customer. Thats the behavior you'll be met with if thats how you'll act towards your customers. Business is Business, this I understand. But to haggle your regulars for tips is a step closer to losing regulars. Safe to say their prices randomly increase and decrease based on who's in the kitchen and who picks up the phone. Most of the time I'll get a man who's sometimes short tempered and very little patience I have picked up from him. I wouldn't recommend trying this place out yet or at all for that matter unless moral improves in the workplace and for how they engage with customers over the phone. 2/5 stars.
Matthew Tepas
I love the food good portions generous!! Sends as many sauces as you ask for!!!!????
Food: 4
Service: 3
Recommended dishes: Singapore Mei Fun
Iralis Diaz
My friend recommended this place, she was not wrong. Very clean. Super helpful and nice staff. Food is delicious, fresh and taste is amazing. Definitely new favorite.
Loved the food! We have been looking for good Chinese food since we moved to CT and we finally found it almost 3 years later. It’s take out. You can dine in for a small party of 4-5 but I believe it’s mostly take out, family owened and operated and I love it. The Prices are very decent for the amount of food you’re getting and good food at that, very friendly service it was fast and the owners were incredibly nice, well worth the 5 starts! I will be recommending and when I need Chinese food I will be back for sure!! Thank you!!
Treyci Rios
Horrible chicken looks like it has been fried a second time, I will never eat here again
Ruben Rodriguez
Very disappointed in the service when you call to check on your food if it's on its way up to 50 minutes nothing but rudeness honestly that's how you lose customers and that's how you get into stuff being very rude and obnoxious need people better on the phone especially if there's no attitude
Atmosphere: 1
Food: 4
Service: 1
Maria Singer
I ordered on Doordash from this place thinking I’ll be good. Wow I was wrong, I got 2 combos , one shrimp and one chicken (sweet and sour) both were undercooked, no seasoning and tasted how I’d think dumpster water would taste like. I have had shrimp many times but why when I got it from this place and made my tongue feel numb , this place needs a health inspection now!Chicken has no taste but the freezer taste! Do not get food from here! ? ? ?How do you guys not even add any salt at least!
Food: 1
Roland Lee
Disgusting... my chicken is cold and hard.. how do you ask for your money back.. sauce taste burnt.. never again... FYI I went back and got a refund....
I do not go anywhere else, as long as I am within a 30 minute drive! My whole extended family and friends agree with me , but that means I'm going to be the one who picks up the order. ?
Atmosphere: 5
Food: 5
Service: 5
Daniel Harris
My boneless spare ribs were burnt and charred. The only edible thing was the
Atmosphere: 1
Food: 2
Service: 3
Rae Dinn
I wholeheartedly support 5 stars and above. Friendly, very tasty, great prices, and always welcomed with a warm welcome like family. The nicest people to be around.
Leila Linsday
The service in this restaurant is impeccable. The staff are careful and friendly, and recommend Fried Crab Meat Stick, which makes us feel at home from the moment we walk in.
Amber Young
Large portion! Very affordable! Delicious food! The interior decoration is very pleasing to the eye.
I've ordered from Chinese Kitchen New Britain around less than 10 times now. Each time, their prices end up changing despite me ordering for the same stuff. I get Singapore MiFeng, Sesame Chicken Combo with Fried dumplings. Usually, all of that comes around $20+. But just recently, I ended up paying $40 bucks for the same stuff minus the dumplings and gave the driver a 10 dollar tip out of pressure from the lady on the phone. Shes also stated that if the Singapore MiFeng is separated, its $18+. same goes if you were to get the Sesame chicken combo separate, its yhe same price, and they dont take orders under $20 bucks? So if thats how you act
realistically, you lose money and a customer. Thats the behavior you'll be met with if thats how you'll act towards your customers. Business is Business, this I understand. But to haggle your regulars for tips is a step closer to losing regulars. Safe to say their prices randomly increase and decrease based on who's in the kitchen and who picks up the phone. Most of the time I'll get a man who's sometimes short tempered and very little patience I have picked up from him. I wouldn't recommend trying this place out yet or at all for that matter unless moral improves in the workplace and for how they engage with customers over the phone. 2/5 stars.
I love the food good portions generous!! Sends as many sauces as you ask for!!!!????
Food: 4
Service: 3
Recommended dishes: Singapore Mei Fun
My friend recommended this place, she was not wrong. Very clean. Super helpful and nice staff. Food is delicious, fresh and taste is amazing. Definitely new favorite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken Wings, Sweet and Sour Chicken, Crab Rangoon
Loved the food! We have been looking for good Chinese food since we moved to CT and we finally found it almost 3 years later. It’s take out. You can dine in for a small party of 4-5 but I believe it’s mostly take out, family owened and operated and I love it. The
Prices are very decent for the amount of food you’re getting and good food at that, very friendly service it was fast and the owners were incredibly nice, well worth the 5 starts! I will be recommending and when I need Chinese food I will be back for sure!! Thank you!!
Horrible chicken looks like it has been fried a second time, I will never eat here again
Very disappointed in the service when you call to check on your food if it's on its way up to 50 minutes nothing but rudeness honestly that's how you lose customers and that's how you get into stuff being very rude and obnoxious need people better on the phone especially if there's no attitude
Atmosphere: 1
Food: 4
Service: 1
I ordered on Doordash from this place thinking I’ll be good. Wow I was wrong, I got 2 combos , one shrimp and one chicken (sweet and sour) both were undercooked, no seasoning and tasted how I’d think dumpster water would taste like. I have had shrimp many times but why when I got it from this place and made my tongue feel numb , this place needs a health inspection now!Chicken has no taste but the freezer taste! Do not get food from here! ? ? ?How do you guys not even add any salt at least!
Food: 1
Disgusting... my chicken is cold and hard.. how do you ask for your money back.. sauce taste burnt.. never again... FYI I went back and got a refund....
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Orange Chicken
I've had a lot better. Will not be going
Atmosphere: 2
Food: 2
Service: 4
The rib tips were burnt.
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
I do not go anywhere else, as long as I am within a 30 minute drive! My whole extended family and friends agree with me , but that means I'm going to be the one who picks up the order. ?
Atmosphere: 5
Food: 5
Service: 5
My boneless spare ribs were burnt and charred. The only edible thing was the
Atmosphere: 1
Food: 2
Service: 3
I wholeheartedly support 5 stars and above. Friendly, very tasty, great prices, and always welcomed with a warm welcome like family. The nicest people to be around.
The service in this restaurant is impeccable. The staff are careful and friendly, and recommend Fried Crab Meat Stick, which makes us feel at home from the moment we walk in.
Large portion! Very affordable! Delicious food! The interior decoration is very pleasing to the eye.
Loading...