Dunkin'
1537 Stanley St, New Britain
(860) 229-9156
Recent Reviews
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why is it 2.99 for a small HALF FILLED hot chocolate and why does every employee have an attitude problem
Atmosphere: 2
Food: 2
Service: 1
Often slow to take or fulfill orders.
Atmosphere: 2
Food: 4
Service: 2
Every morning worker is extremely rude to the customers every time I go there. Every time they have an attitude problem while I don't do anything except place my order and wait. They once again blatantly disrespected me today so I'm writing this review. Hopefully they get explained how to behave properly.
Atmosphere: 1
Food: 2
Service: 1
The lady that was making my food was very nasty the ice office tasted old and she throw the ketchup packets at me
Atmosphere: 1
Food: 1
Service: 1
Don’t go by the fake 5 starts , go by the 1 star. Asked for fresh bacon , they said if I wanted hot bacon I have to ask for it hot!bunch of little girls in there ready to argue with customers, even the manager.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
I door dash my coffee like three times a week. I really look forward to my iced coffee in the morning and this team has made my order absolutely perfect and consistently for the last few weeks. The effort is much appreciated. Great team!
Atmosphere: 5
Food: 5
Service: 5
I love this Dunkin. Because when I get my iced coco mocha latte the whipcream and syrup genuinely looks like heaven in a container. I love the employees too. They don't say much when I see them but they all genuinely seem like good people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
These people work hard and we all know how important our coffee is. Try to tip them when you can!
Atmosphere: 5
Food: 5
Service: 5
I love the Ice spice drink and I'm not a coffee drinker
Atmosphere: 4
Food: 5
Service: 4
The worst Dunkin donut I ever visited....as soo. As I showed up and start placing my ordered...the girl taking my ordered didn't say good morning or even smiled ...and I told her my ordered and she keeped saying to repeat it with an attitude....and I was 5 inches from her...she handed me my coffee without saying have a good day....and then I had to wait too long for my ordered sandwitch and the big problem that they were 4 people working on the front one of them looking on his phone with his hair down and a sun glasses and just looking on his phone all the time and not paying any attention or helping his other co workers and people waiting in a line....not respectful to costemers at all...I worked 2 yrs at dunkin donuts and the number one priority is customer and always we smile even we had a very bad day at work. Unfortunately they should change their manager.
Restaurantji Recommends
Nice little walk-in spot.
Atmosphere: 5
Food: 4
Service: 4
I love the Ice spice drink and I'm not a coffee
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hash Browns, Donuts
Always enjoy my dunkin donut
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Donuts
Without it I wouldnt function
So incredibly slow and incompetent
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