Imperial Wok Chinese Restaurant

312 Broad St, New Britain
(860) 223-8222

Recent Reviews

Bebo

This guy for no onion no peppers charch 4 more dollar for order is crazy Every day I'm spece money

Atmosphere: 1

Food: 1

Service: 1

Ray Meng

I tried many of the Chinese restaurants in New Britain but the food at this restaurant specifically the teriyaki chicken and boneless spare ribs are phenomenal along with the rest of menu.Wheelchair accessibility: Easy to access restaurant with non-electric and electric wheelchair

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: General TSO's Chicken and Boneless Spare Ribs, Shrimp Fried Rice, Shrimp Lo Mein, Scallop w Mixed Vegetable, Pu Pu Platter for 2, Szechuan Shrimp, Sesame Chicken, Egg Roll, Steamed or Fried Dumplings, Seafood Soup, Seafood, Crab Rangoon, TSO's Chicken, Roast Pork w Mushroom, Seafood Combination

Stephanie

DO NOT EAT FROM HERE!!! I found a toy hand in my steamed dumplings. I called them to get a refund and they refused. The lady who answered the phone basically said I was a liar and that the hand didn’t come from them. Horrible service and pure nastiness!!!

Atmosphere: 1

Food: 1

Service: 1

Sailesh Nate Natesan

Great food and service. General tso chicken was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: TSO's Chicken

DJDark Syde

Posting this without finishing my food. Flavor was great, I ordered the shrimp and scallops. Great price, great flavor...but....found a piece of plastic and pulled a long hair out my mouth from one of my bites. That was gross. I get that you cook a lot and cook fast, but some more care in handling food and hygienic practice counts as well. Hair nets and lord only knows what package that plastic came from, but it certainly shouldn't be an ingredient. Grossed out, won't be ordering from there again.

Atmosphere: 2

Food: 2

Service: 4

Mrs Maria Fabulous

Fast service. Rice, not 100 %cooked thou.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: General TSO's Chicken and Boneless Spare Ribs, Scallop w Mixed Vegetable, Steamed or Fried Dumplings, Seafood, TSO's Chicken

Trevor Otwell

Food was good. Staff was nice polite.. very courteous.. the place was very clean from the outside &inside. There was no food on tables or floor from previous customers..i ordered ahead got there early was comfortable wait only few min but was nice atmosphere to get your Chinese food fix!.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Crab Rangoon

Michael Tawiah

This is an expensive place to take your family if you're not prepared for huge bills.Food isn't so special but they charge too high for it.I would definitely go to different places if I have options .

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Shrimp Fried Rice, Egg Roll

Shawn Blauvelt

Good food and quick too. Will try over and over again.

Food: 5

Service: 5

Johanna Serrano

It has been like about a year since I last ordered from here. So today I was craving Chinese and decided to give it a try since my daughter lives about 2 minutes from it. I ordered general chicken with pork fried rice and chicken low mein with boneless spare ribs for my baby girl both combo's. I told lady I was paying with card she charged me a dollar more and my total was almost 34 dollars. Gave guy a tip and when I read Receipt it said they charged me 11 something for the general chicken with rice which was good but when I saw my daughters combo they charged me 12.25 just for the boneless and 3 something for the lo mein mind you it was given as a combo. 3 dollars for delivery charge and 10 cents for the bag plus tax . Mind you charging for bags is really not a thing anymore . I would never ever order from here again .prices are going up but they really over did it! I thought Chinese spots suppose to be alot less than a damn real restaurant ?

Food: 3

Service: 2

Jazz Click

Always a great atmosphere with delicious food. So much variety!

Atmosphere: 5

Food: 5

Service: 5

Tasha

I figured I’d give this place a try because of their “4 stars”. Boy was I wrong! For starters, my order was $39.97. I sent my husband inside to pay and pick up and he was charged $40.00 ok no big deal although if this is done to enough people even at this small rate it’ll definitely make a difference. I get home and go to have the crab Rangoon and no sauce. I called them up and the woman says “you didn’t tell me online that you wanted sauce for your crab Rangoon” WHAT! So evidently, this is the only Chinese restaurant in the WORLD that charges for sweet and sour sauce when crab Rangoon is ordered. Unbelievable! So she didn’t give in but that’s not the worst. When I go to eat the crab Rangoon I discover that it’s not crab or even imitation crab it’s BROCCOLI! This just don’t make no sense! I’m just done with these places that get over on honest hard working people!!!

John Rodriguez

I haven’t been here in a very long time since my heart attack. I returned after years of absence. The young lady was very nice over the phone as well as in person. The food was good and she even asked me if I needed forks, I haven’t heard anyone mention those since Covid started. Very nice people and good food. Better than happy garden, they are rude and miserable. Thank you for the great service and generosity. Portions were also generous. Get your moneys worth. ?

Recommended dishes: General TSO's Chicken and Boneless Spare Ribs, Shrimp Fried Rice, Fried Banana, Egg Roll, Fried Chicken Wings, Orange Chicken, Crab Rangoon, TSO's Chicken

Mike Brough

Had delivery on a few occasions from here. Food is good. We decided to get an entire group of people with four separate orders to the same location of course. They wanted to charge a separate delivery fee for each order. The order would have been around $200 since that is what it came to at another location that decided they had no problem delivering for free! Bad business practices and this is the result.

Sarah Minor

We had separate orders and they hung up on us. Very true to Mike’s review.

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Imperial Wok Chinese Restaurant

312 Broad St, New Britain, CT 06053
(860) 223-8222