KFC
412 W Main St, New Britain
(860) 224-6522
Recent Reviews
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since i can’t leave a zero star here is this, the worst customer service i’ve ever experienced, totally ignored us when we wanted to get they attention was extremely rude to the customers coming in and out especially the manager there she sat there and hung up on me on the phone because i tried to request a refund , the manager was straight rude and did not care. don’t recommend it there. hate to be that kind of person but seriously no food service should treat customers that way bc i work in the food industry and ive never seen anyone act like that
Atmosphere: 1
Food: 1
Service: 1
I went through the drive through and for the first time in what feels like forever I was greeted by a cashier who made eye contact with me and asked how my day was, thanked me for coming into KFC, introduced herself and everything. You rarely get that type of service and experience at any fast food restaurant. Great Job Roynette, thank you for a good experience!
Atmosphere: 5
Food: 5
Service: 5
It was a clean and friendly environment the people were the was very down to earth
Atmosphere: 5
Food: 5
Service: 5
Well you know what to expect here. KFC is always a good time.
Atmosphere: 4
Food: 4
Service: 4
$7.00 Meal hit the spot fresh and fast !
Service was quick & friendly. Manager Leonie was very accommodating and understanding when we asked for a custom selection. I would come here again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Both services and manager were very pleasant in very pleased with the service I received
Atmosphere: 5
Food: 5
Service: 5
The atmosphere was welcoming
Atmosphere: 5
Food: 5
Service: 5
The food was good and the service was wuick
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Miss Leonie took my order and she was quick, friendly and provided excellent service.
Atmosphere: 5
Food: 5
Service: 5
The people in the restaurant was so nice.
It was easy to make my order.
Atmosphere: 5
Food: 5
Service: 5
These people obviously do not want to be at work. Not one order I place is ever completely correct and the staff attitude is so dismissive. Save your money.
Atmosphere: 1
Food: 3
Service: 1
Great food, clean restaurant, great service.
Atmosphere: 5
Food: 5
Service: 5
Food is so fresh here. Order a two piece chicken combo with waffles. Omg. Everything was fresh that I had to right review one of the best kfcs in the state. An I go everywhere. Dining area was clean. An very rare to see kitchen staff cleaning saw that when I came in already had a good feeling. Hope this helps.
Atmosphere: 5
Food: 5
Service: 5
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