The staff is always on point and the food is fresh. I never had a problem here!
Atmosphere: 5
Food: 5
Service: 5
Prince_sky Brown
The store was clean and the staff was fast and friendly. Thank you
Atmosphere: 5
Food: 5
Service: 5
D'andre Whyte
Great Place to eat
Atmosphere: 5
Food: 5
Service: 5
Kemani
the food was fresh and came out fast.
Atmosphere: 5
Food: 5
Service: 5
NovaKane FTW
Things on the menu like the sweetcream Dr pepper Don't even exist and you pay extra for it like I did. LMAO. Besides the slow staff I'm currently next to a lady who was here before I walked in I'm almost finished my five-piece tender box and she still hasn't got her food and all she has ordered was a simple sandwich meal.
Coleslaw is super cold and half frozen more crunchy than it is even milky I guess they're trying to charge me extra for sauces that come with my actual meal then reluctantly gave me them after I show them it came with no sauce originally... The biscuit for the first time in multiple years has been actually thoroughly cooked through nothing sloppy inside It usually goops out with
The tenders are extremely small or at least they give you the smallest pieces possible compared to most places this right here was $17 with the additions in things I ordered The extras were like 75 cents max
The least they could have done was fill my fries up to the brim of the holder thingy whatever it comes in
I should have just went to Popeyes I never have a problem there but once again I decide to give this place so another try lol avoid bruv I wanted to actually order at the register but the guy who has the craziest India accent optimistically advises that I use that instead clearly they were busy but this is why I will show you below why I would rather talk to a person then deal with the setup they have here after 5 minutes of standing at the register clearly looking ready to order I decide to go to the other side of the wall to register or do my order or whatever
Also I specifically said dine-in and they wrap my food up in two different bags like it's take out
Not all tables were clean some had leftover food still on them from before
Atmosphere: 1
Food: 1
Service: 1
Mahmud Chowdhury
Friendly and attentive workers, food always comes out hot
Atmosphere: 5
Food: 5
Service: 5
Luz Morales
Let me begin by saying that the customer service at this location just sucks. I went through the drive-thru and ordered a family meal + other items. No one was really inside 2pm on a weekday and no one in the line. I was parked by the cashier who later stated she was the manager which I found hard to believe when she conducted herself like an entitled teenager. She told us to pull up because they needed parts of our order. I pulled up 20 minutes later , I checked back through and she gets nasty with me because I said I think you guys forgot about me. She proceeds to tell me that I can wait another 20 minutes because they do not have our order. She then proceeds to shut the drive thru window and begins to talk crap as if we cant hear her. I asked for a refund and left. I know KFC and any other chain restaurants hire responsible managers. I would do a check up on this, either the real manager was not around or the standards have been lowered. I would not go there again
Atmosphere: 1
Food: 2
Service: 1
albert denardo
The service was very good and the chicken was even better. It's been awhile since we had KFC because at some places it's not very good now, but the kitchen in New Britain was very good.
Atmosphere: 5
Food: 5
Service: 5
Arthur M
9/15 around 9:40 Customer service was horrible I ask for a chicken sandwich ONLY she charged me for the meal tried to get her attention at the drive thru she walked away ignored me and continued to converse with her friends
Atmosphere: 1
Food: 1
Service: 1
riella crespo
Came in to pick up order, said on app was ready showed the girl and she said was not ready, waited 30 minutes another girl came said that it had been ready and that it was there the girl clearly needed training. Very slow right now don’t know what’s going on.
I am a huge critic when it comes to customer service. I walked in for carry out today. OMG! I felt like I was home. Every person working at this restaurant treated me like more than just a customer. Everyone was happy and very pleasant. One of the best fastfood experiences I've had in 43 yrs. Thanks you, guys. You made my day that much better
Atmosphere: 5
Food: 5
Service: 5
Jason Cintron
This is your typical KFC experience. While the food is usually well portioned and priced, sometimes the chicken feels greasy like it was soaked in oil. Eaten at this spot multiple times and have gotten the feeling that they used old oil.
Atmosphere: 3
Food: 3
Service: 3
Rosa Santiago
This store needs some serious action bad customer service and rudeness.i won’t be back again that for sure
aubrey smith
since i can’t leave a zero star here is this, the worst customer service i’ve ever experienced, totally ignored us when we wanted to get they attention was extremely rude to the customers coming in and out especially the manager there she sat there and hung up on me on the phone because i tried to request a refund , the manager was straight rude and did not care. don’t recommend it there. hate to be that kind of person but seriously no food service should treat customers that way bc i work in the food industry and ive never seen anyone act like that
The staff is always on point and the food is fresh. I never had a problem here!
Atmosphere: 5
Food: 5
Service: 5
The store was clean and the staff was fast and friendly. Thank you
Atmosphere: 5
Food: 5
Service: 5
Great Place to eat
Atmosphere: 5
Food: 5
Service: 5
the food was fresh and came out fast.
Atmosphere: 5
Food: 5
Service: 5
Things on the menu like the sweetcream Dr pepper Don't even exist and you pay extra for it like I did. LMAO. Besides the slow staff I'm currently next to a lady who was here before I walked in I'm almost finished my five-piece tender box and she still hasn't got her food and all she has ordered was a simple sandwich meal.
Coleslaw is super cold and half frozen more crunchy than it is even milky I guess they're trying to charge me extra for sauces that come with my actual meal then reluctantly gave me them after I show them it came with no sauce originally... The biscuit for the first time in multiple years has been actually thoroughly cooked through nothing sloppy inside It usually goops out with
The tenders are extremely small or at least they give you the smallest pieces possible compared to most places this right here was $17 with the additions in things I ordered The extras were like 75 cents max
The least they could have done was fill my fries up to the brim of the holder thingy whatever it comes in
I should have just went to Popeyes I never have a problem there but once again I decide to give this place so another try lol avoid bruv
I wanted to actually order at the register but the guy who has the craziest India accent optimistically advises that I use that instead clearly they were busy but this is why I will show you below why I would rather talk to a person then deal with the setup they have here after 5 minutes of standing at the register clearly looking ready to order I decide to go to the other side of the wall to register or do my order or whatever
Also I specifically said dine-in and they wrap my food up in two different bags like it's take out
Not all tables were clean some had leftover food still on them from before
Atmosphere: 1
Food: 1
Service: 1
Friendly and attentive workers, food always comes out hot
Atmosphere: 5
Food: 5
Service: 5
Let me begin by saying that the customer service at this location just sucks. I went through the drive-thru and ordered a family meal + other items. No one was really inside 2pm on a weekday and no one in the line. I was parked by the cashier who later stated she was the manager which I found hard to believe when she conducted herself like an entitled teenager. She told us to pull up because they needed parts of our order. I pulled up 20 minutes later , I checked back through and she gets nasty with me because I said I think you guys forgot about me. She proceeds to tell me that I can wait another 20 minutes because they do not have our order. She then proceeds to shut the drive thru window and begins to talk crap as if we cant hear her. I asked for a refund and left. I know KFC and any other chain restaurants hire responsible managers. I would do a check up on this, either the real manager was not around or the standards have been lowered. I would not go there again
Atmosphere: 1
Food: 2
Service: 1
The service was very good and the chicken was even better. It's been awhile since we had KFC because at some places it's not very good now, but the kitchen in New Britain was very good.
Atmosphere: 5
Food: 5
Service: 5
9/15 around 9:40 Customer service was horrible I ask for a chicken sandwich ONLY she charged me for the meal tried to get her attention at the drive thru she walked away ignored me and continued to converse with her friends
Atmosphere: 1
Food: 1
Service: 1
Came in to pick up order, said on app was ready showed the girl and she said was not ready, waited 30 minutes another girl came said that it had been ready and that it was there the girl clearly needed training. Very slow right now don’t know what’s going on.
Atmosphere: 4
Food: 5
Service: 2
Restaurantji Recommends
Excellent chicken. Nice and respectful service.
Atmosphere: 3
Food: 5
Service: 5
I am a huge critic when it comes to customer service. I walked in for carry out today. OMG! I felt like I was home. Every person working at this restaurant treated me like more than just a customer. Everyone was happy and very pleasant. One of the best fastfood experiences I've had in 43 yrs. Thanks you, guys. You made my day that much better
Atmosphere: 5
Food: 5
Service: 5
This is your typical KFC experience. While the food is usually well portioned and priced, sometimes the chicken feels greasy like it was soaked in oil. Eaten at this spot multiple times and have gotten the feeling that they used old oil.
Atmosphere: 3
Food: 3
Service: 3
This store needs some serious action bad customer service and rudeness.i won’t be back again that for sure
since i can’t leave a zero star here is this, the worst customer service i’ve ever experienced, totally ignored us when we wanted to get they attention was extremely rude to the customers coming in and out especially the manager there she sat there and hung up on me on the phone because i tried to request a refund , the manager was straight rude and did not care. don’t recommend it there. hate to be that kind of person but seriously no food service should treat customers that way bc i work in the food industry and ive never seen anyone act like that
Atmosphere: 1
Food: 1
Service: 1
Loading...