KFC

412 W Main St, New Britain
(860) 224-6522

Recent Reviews

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Jeffrey Thibeault

Omg
Worst sevice

Bob Padelli

I didn't know if I was eating chicken or pigeon due to the meager size of the pieces.

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Cole Slaw

BRIAN LANGLOIS

Be careful be aware. Not a good idea.

lukasz m

simple thing to not forget a dipping sauce

Atmosphere: 1

Food: 3

Service: 1

Caleb G

Placed a mobile order and still waited over 20 minutes after when it was supposed to be ready. 4 PM on a Thursday.

Samuel Cruz

Worst drive through service due to my order missing items and wrong items I never ordered!!! I don’t recommend anyone eat here ever!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken, Cole Slaw, Gravy

Jack The reaper

Would’ve been a 5 star but the black lady taking the orders in the drive thru needs to clear her ears I ordered two orders of fries and she gives me two orders of Mac and cheese…..seriously and when I came back inside her and the white guy with glasses were complaining as if it’s my fault she didn’t listen carefully to my order….the food was good though but the customer service needs a lot of improvement.

Atmosphere: 2

Food: 5

Service: 1

Yolanda Vazquez

Very bad service, burnt potatoes, bitter from old oil and very salty. And the reheated chicken, instead of donating the leftover food, there are places to donate food... Shelters and etc.

Olivia McCormick

We didn't get her name , but she had to be the shift leader on 8/30/24 after 8pm. But the place was swamped with people, could tell they were short staffed. Stressed and overwhelmed, her and her staff ,minus the kid that wasn't doing anything just laughing standing around trying not to do nothing eager to leave, rest of the team handled it very professionally. Food was fresh, super polite . Hope her and the staff, that get a pay raise or some type of appreciation from the DM/company . You don't see professionalism like that anymore these days.
Will continue being customers at this location .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken, Mac & Cheese, Cole Slaw

Florentino Garcia

Terible pot pies
Like dog food

Atmosphere: 1

Food: 1

Service: 1

Moises Lopez

Bad service serves its customers first and I won't come back to you.

T R

Everytime I go the spicy wings are shriveled up and dry and look very old and this is every time.

Food: 1

Recommended dishes: Fried Chicken

Carlos Aponte

Chicken looks fresh but when you start eating its dry and the meat is frozen burn

Atmosphere: 1

Food: 1

Service: 1

Luis corchado

Worst service never have chicken and the chicken taste like old oil 30 min waiting for my order in the drive true parking lot

Atmosphere: 3

Food: 2

Jorge Casillas

I had ordered the food by mobile order in the app it told me that it was ready when I entered the restaurant I had to wait 25 minutes for the order I do not recommend this fast food restaurant at all

Atmosphere: 1

Service: 1

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