McDonald's
40 Martin Luther King Dr, New Britain
(860) 229-0178
Recent Reviews
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Worst service and the management is so bad you could buy food and they will watch you refill your drink like your stealing.
Very disrespectful. Have no class or decency. The manager want to act like a tough guy when your at a business get your self together.This is the worst McDonald’s I have been to. And I’m most definitely reporting you to cooperate. so keep up the tough guy act wont get you far buddy..
Atmosphere: 1
Food: 1
Service: 1
Every single time I order on door dash my whole order is either wrong or hella items are missing like seriously it’s ridiculous
Service: 1
Food is OK. It's a very busy location. If you don't want to wait long drive-thru lines, recommend going inside, but still there is some wait time. There's some nice staff.
Atmosphere: 3
Food: 4
Service: 4
Dear establishment,
I am writing to express my concern regarding the hygiene standards at your establishment. I have recently observed several customers and staff members failing to wash their hands after using the restroom facilities.
While I understand the difficulty of monitoring personal hygiene, I would like to suggest the following measures to help maintain a cleaner environment and prevent the spread of bacteria:
1. Hire bathroom attendants to sanitize facilities and provide reminders to guests to wash their hands.
2. Assign associates to specific aisles to monitor the handling of merchandise and offer hand sanitizer to customers before they touch food, drinks, or other items.
While hygiene is a personal choice at home, public spaces require higher standards to ensure community health. I believe that implementing these measures will significantly contribute to a healthier environment for everyone.
Best regards,
Emilio Sanchez
food is not fully cooked. and they put cheese on my cheese burger when i kindly asked not too.
Atmosphere: 1
Food: 3
Service: 1
Just shut the place down always b.s workers not paying attention really to the front only drive through waited almost 20 mins for simple food nothing fast about McDonald's which started being the fastest now just disappointing
Atmosphere: 1
Food: 1
Service: 1
McDonald's app is the best way to save on food
Atmosphere: 5
Food: 5
Service: 5
The whole team as a unit suck l, everytime I order through person, drive through, or doordash my order is messed up, missing items or poorly made and packaged. I hate this McDonald's ya suck
Atmosphere: 1
Food: 1
Service: 1
Burger was RAW
Good service 👍 great people 👍 👏
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I don't know why I'm still giving 1 star they don't deserve single star! Everytime I go there I have to wait like 15 20 minutes to get my order so now I change my mind I'll never go there
The wait times in the afternoon is usually ridiculous. The food is hardly ever fresh. I’ve bought large meals on numerous occasions and they hardly ever fill my drink cup all of the way; if that’s the case I would’ve just ordered a medium if I’m not receiving what I actually paid for. I don’t know if it’s because staff just doesn’t know how to pace themselves and the food they distribute but often times than not you will not get fresh food coming here unless you ask or maybe go inside
Atmosphere: 2
Food: 1
Service: 3
Great for pickup orders at the drive thru. I thought it was going to take forever but it was super fast.
Food was hard cold dry and nasty
Atmosphere: 1
Food: 1
Service: 4
Poison
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