McDonald's
40 Martin Luther King Dr, New Britain
(860) 229-0178
Recent Reviews
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Food and service was pretty good. Store was clean. It appears this may be a bit tougher side of town as you have to be buzzed in the bathrooms! (Better than a pay toilet!)
Atmosphere: 3
Food: 4
Service: 4
Y'all did Daym Drops dirty. Lackluster fries, dismal Daily Double, and ya gave him unsweet tea? Man. Step up y'alls game.
Atmosphere: 1
Food: 1
Service: 1
ghetto people wearing full.masks we aren't in covid
Atmosphere: 1
Food: 1
Service: 1
fast order using the mobile app, free fries Fridays is nice
Atmosphere: 5
Food: 5
Service: 5
i don't do reviews. but this is the 12th time i order delivery through the app and im always missing items from my order. the bag is compleatly sealed but theres always a big item missing. how does this keeps happening!!. the app is even worse it wont let you claim a missing item unless you have a receip wich is never with the delivery order even tho the order is register on the app it self..
Atmosphere: 3
Food: 3
Service: 1
The burger was NOT cooked. They also didn't fulfill the order correctly. ☹️
Atmosphere: 1
Food: 1
Service: 1
We stopped here due to an emergency- my grandchild got sick all over himself and his car seat. The manager and the counter person were so kind to us. The manager gave me napkins to clean the mess up in the car seat while my daughter took him into the women’s room to clean & change him. She said it was the cleanest McDonald’s bathroom she’s ever seen. The folks there did all they could to help us, even though it was busy. I am truly grateful for the kindness.
Atmosphere: 5
Food: 3
Service: 5
I found hair inside my food!! poor services , unhealthy, unhygienic food .
Atmosphere: 1
Food: 1
Service: 1
I know it's not their fault but, way too much ppl and everytime, and I mean every. single. time. They mess up something in my order.
Atmosphere: 1
Food: 3
Service: 2
Crazy parking lot and drive thru. Food typical of Mcds. Long wait for App order.
Atmosphere: 2
Food: 4
Service: 4
Restaurantji Recommends
Very disappointed could not get into a bathroom after eating a meal. Bathrooms were locked by personnel Swearing an fighting in store. Do not recommend coming here.
Atmosphere: 1
Food: 1
Service: 1
Idk if they hired a new staff but they’re too slow
Around 10:51 am 04/22/25 I just barley went to the drive thru and I was about to order and then I been disrespected out of the blue for no reason
Won’t go again
Atmosphere: 1
Service: 1
i came inside to eat, before I ordered I asked the man at the front counter if I could use the bathroom ( they have to unlock it with a button.) he unlocked the men’s bathroom twice when I’m clearly a woman and he seen that. He gave me a dirty looked after I asked a third time. Another lady asked him to unlock it for me cause she heard me asking and he finally unlocked the woman’s restroom very unprofessional.
Atmosphere: 1
Food: 4
Service: 1
If you wanna wait 25 minutes for your cold food to come out, and have it handed to you by someone giving you an attitude, come to this McDonald’s, the worst in Connecticut.
Atmosphere: 1
Food: 1
Service: 1
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