Starbucks

Shaws Plaza, 5 CT-39, New Fairfield
(203) 746-1733

Recent Reviews

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Anne Quick

Have always been pleased with this Starbucks in terms of friendliness and quality of the drinks.

I no longer drink coffee due to it causing health problems for me. However, I love a Pink Drink and London Fog. I often add a lot of customizations and at times can question if I really got the number of scoops of strawberries I asked and paid for. Granted ive never gone back in to inquire. If I did id have no doubt they'd make it right.

Atmosphere: 5

Food: 4

Service: 5

Cailyn Jobin

The staff here is amazing and so welcoming! Liliana is always so attentive and helpful as someone who has severe allergies. Always a great experience here!

Atmosphere: 5

Food: 5

Service: 5

Joseph Calzada

The Am staff is awesome. Andrew, Yargos, Lillian, Dani, Cisco, Sara. They treat me like a king, always friendly & Accommodating. Fun & Engaging. Love them all. Honorable mention to dawn for creating such an amazing team.

Atmosphere: 5

Service: 5

Anthony Corrado

Massimo, is one of the greatest workers I’ve ever met at a Starbucks, his professionalism, attitude, and his smile always makes me feel welcomed. I prefer dunkin, but when I came to this Starbucks at New Fairfield, he made me re-think my decisions for attending Starbucks in the future. This very kind gentleman deserves a raise and a promotion.

Atmosphere: 5

Food: 5

Service: 5

Audrey Sedensky

This is how all Starbucks should be! The staff was incredibly warm, welcoming, and friendly. Gives off local coffee shop vibe with the Starbuck's coffee you love!

Service: 5

Michael Johnson

Dawn was an absolute delight. She made great conversation with us while making our drinks. We certainly do not get this good of service back home in Georgia. No drive thru at this location, but that’s a good thing! Thank you Dawn!

Atmosphere: 5

Food: 5

Service: 5

N. O. Craig

Excellent service. Dawn made our drinks and made our day with her great service and conversation. I can say it's one of the best experiences we’ve had with Starbucks. Thank you!🫶🏻

Atmosphere: 5

Food: 5

Service: 5

Stephen Hunter

This Starbucks is a little gem. The staff is wonderful and friendly, and the atmosphere is awesome. (and the bathrooms are clean and the seating area is super comfortable)

Atmosphere: 5

Food: 5

Service: 5

Sylvia Harding

The best barista friendly

Atmosphere: 5

Food: 5

Service: 5

Justin Ciardullo

Great environment with exceptional customer service!

Atmosphere: 5

Food: 5

Service: 5

Austin Garafola

The group of ladies at the counter every morning are the best! Their great attitude n smiles make my day. Thank you!!!

Atmosphere: 5

Food: 5

Service: 5

Alexandra Haughey

Decent amount of seating inside. They just updated this location so the mobile order pickup is much easier. Staff is great everyone is super nice. Good sized parking area. They update the order status in the app so you know when your order is ready and you don’t have to wait around. One of the better Starbucks in this area

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tomato \u0026 Mozzarella on Focaccia, Sausage Cheddar \u0026 Egg Sandwich

Lexi Rome

Service here is incredible and attentive, and the rest of my review is just about the renovation.

This Starbucks used to be a really great place for people to gather in a town without places like that. Now, it’s just a place to grab a drink and leave. They totally ruined the seating to the point that it’s physically uncomfortable to sit and there are very few seats. There’s more real estate for the Starbucks reusable cups than seating for the customers now. Every time I go there the few seats are 100% full and everyone seems super crammed. Really disappointed with this renovation, and won’t be going here as often since I used to use Starbucks as a second working location. Big bummer!

Atmosphere: 1

Food: 5

Service: 5

Tee Franklin

Renovated recently, to get you in spend your money and get out. No room for customers to sit comfortably any more. You barely have room to wait for your coffee. However they made sure to put a huge display down the middle of the store for you to buy their products. Once again greed before customer service. We have to stand up as consumers against companies like this. It's ashame because I like their coffee. Seating areas are tight, on top of each other, COVID CITY.

Atmosphere: 1

Food: 3

Service: 4

Mark Mazariegos

When will you reopen? Fastest and best service around the area. And you’re minutes away from my house.

Atmosphere: 5

Food: 5

Service: 5

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