Dunkin'
89 Park Ln E, New Milford
(860) 350-3899
Recent Reviews
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Stopped by this Dunkin’ around 5:30am and just wanted to shout out the man working the counter—he was incredibly kind and had such a calm, welcoming energy. It’s not often you get that kind of warmth so early in the morning, but he greeted me with a genuine smile and handed me my order like he actually cared. Nothing flashy, but those little moments of friendliness go a long way and definitely make me want to come back.
Service: 5
Just got two breakfast sandwiches that were each half ice cold, and the coffee tastes awful to boot. Avoid.
Atmosphere: 2
Food: 1
Service: 2
Driver need avoid order from this location, especially weekends morning, food never ready when you arrive. 20 minutes waiting is common.
Atmosphere: 1
Food: 1
Service: 1
They couldn’t toast a bagel or even make an egg sandwich. I don’t know how they can make money when there stuff is broken for 2 weeks now.
Atmosphere: 1
Food: 1
Service: 1
i did come here 30 minutes before closing, but when i arrived, the door was closed and we had to order at the drive thru.
first the employee seemed tired and moody. when i got my order, i had to turn around because they had burned my croissant to the point where it was black. they had also forgotten to put milk in my coffee.
luckily they were understanding about the situation and remade my food and drink but this wasn't a great experience. i dont think i will be returning in the future
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Bacon Egg and Cheese
Food is okay, coffee is good and pricing is in keeping with other establishments like this one.
Food: 3
Service: 4
I was here today 2/4/25 at 10:30 and it took 30 minutes to get 1 sandwich that we pre ordered on the app. Had to send the sandwich back THREE TIMES. They had burnt my sandwich the first time and the second two times forgot the egg. Not one to leave reviews but this was necessary. Management needs to look into this crew.
Atmosphere: 1
Food: 1
Service: 1
I ordered a medium cappuccino, and they guive me a small cappuccino in a medium glass 🥺
Atmosphere: 2
Food: 1
Service: 4
Bagels shrank
Atmosphere: 5
Food: 4
Service: 4
Asked my bf to pick me up a sugar free frozen coffee. They gave him an iced coffee.... He tells them so they give him a frozen coffee and he brings it home but it's full of sugar.. how hard is it to give the customer the correct order not only the first time but the SECOND time ? I try to call and it is a voicemail that's not set up. So almost $7 wasted. Not to mention wasted time and gas driving there for nothing.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
It's Dunkin' Dunkin' Donuts. The food is good sometimes. But as ALL dunkin donuts they rush to fast.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Bacon Egg and Cheese
They are arrogant, they look down on someone who is not from this country.
Service: 1
Nice place
Atmosphere: 5
Food: 5
Service: 5
I keep coming there and getting the most rank and wrong made drinks. It’s not hard to do cream, coolata, medium on the milk machine, get two pumps of coffee syrup from the coffee syrup bottle, and 3 pumps of caramel from the caramel bottle. Maybe teach your people to make the drinks right and tell them to slow down and make them right the first time. In the photo the color and consistency is clearly wrong for a frozen coffee
Atmosphere: 1
Food: 1
Service: 1
Beverage wasn't hot
Atmosphere: 5
Food: 3
Service: 5
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