Accidentally placed an order , app says contact restaurant. Doesn't pick up after numerous times , I call the store I was supposed to order from pick up immediately, I explain my situation, did they best they could they recommended i contact the restaurant, so we try again . Finally after awhile the call doesn't even ring. But with persistence finally someone picks up with the most rudest demeanor . Yelling from the second they picked up chanting they're busy office is closed , I respond with I just want to cancel an order . Spanish accented lady says yes we can , so I repeat myself again just to be clear , person over phone suddenly says they're too busy she cant do anything about it
Service: 1
Robert Duprey
The WORST subway location EVER, trying to call, too cancel my order and the manager yells at me and hangs up
Atmosphere: 1
Food: 1
Service: 1
Justin Kennedy
Placed an online order for pickup with two sandwiches with flatbreads instead of bread. Instead of waiting until my girlfriend arrived to inform her they did not have any more flatbreads, they made one sandwich with the last flatbread they had and then made the most expensive sandwich (My steak and cheese) on a wrap, which is half the size of a normal sandwich.
When my girlfriend asked why the sandwiches were different sizes they said that’s just how they do it, not even informing her that they made it on a wrap.
When I drove back to ask what had happened I was met with “I could just remake it.” In the most rude and abrasive manner. I said yes please and he didn’t even ask me what bread type I wanted.
Kids overall demeanor was passive aggressive/ rude, even to the customers he was serving at the counter.
Wasn’t the first time we’ve had issues here. Will never be here again.
Atmosphere: 1
Food: 1
Service: 1
Brwon ALisa
Sometimes when I visit this place, there are young men working. Previously, I chose the half braid option, but they charged me a lot more than expected. When I brought it up, they told me to just take some more items. I understand—people can make mistakes.
What’s important is what happened next. When I visited again, the same thing happened. I believe the store owner definitely needs to be aware of this.
Regardless of the reason, it’s completely normal for a customer to ask questions. However, glaring at the customer and causing a scene is not professional behavior for someone who is there to work. I believe this kind of attitude is inappropriate.
Atmosphere: 1
Service: 1
Brian
Apparently hours are optional. Close at 9? I was there before 830 and they were closed up, doors locked with 2 employees standing around
Service: 1
Dark Light
Really rude staff, wasn't the cleanest and I've had way better Subway
Atmosphere: 2
Food: 3
Service: 1
Samantha Roche
Hours online say they close at 8 and I arrived at 7:20 and the heavier set man and other guy with the curly hair were running out of the building after closing early. Big waste of time if you’re not following your online hours. If you close early have the online hours reflect that.
Kate
Overcharging on extra cheese. Almost $2 more for 4 more slices of cheese. That's nuts plus they wouldn't let me use my rewards. I could enter my # to get my rewards but she wouldn't let me use my rewards. The Spanish lady needs to work on her customer service skills. I won't go back to this location
Atmosphere: 1
Food: 1
Service: 1
Michael Mangano
Everytime I come to this Subway to pick up an order for Door Dash, your staff never have it done.
madison dunlap
terrible service, lady gives you looks like you’re stupid and doesn’t listen to what you request
Was charged for the wrong sub when asked the lady she got extremely defensive and rude -- beware of the sneaky up charges
Atmosphere: 1
Food: 1
Service: 1
Dominick Crafa
Ended up leaving without anything after waiting 12 minutes for someone to help me, no one behind the counter. Disappointed because the place is clean and the food is good, just wasn’t able to be served
Atmosphere: 3
Food: 3
Service: 1
Jency Arguedas
MOST disrespectful, rude and unpolite customer services of all times.
Atmosphere: 1
Food: 3
Service: 1
Adrian Shephard
They don't
Atmosphere: 4
Food: 1
Service: 1
BOBARINO'S WORLD
the meatballs are cold has hell. Hope i don't get sick
Accidentally placed an order , app says contact restaurant. Doesn't pick up after numerous times , I call the store I was supposed to order from pick up immediately, I explain my situation, did they best they could they recommended i contact the restaurant, so we try again . Finally after awhile the call doesn't even ring. But with persistence finally someone picks up with the most rudest demeanor . Yelling from the second they picked up chanting they're busy office is closed , I respond with I just want to cancel an order . Spanish accented lady says yes we can , so I repeat myself again just to be clear , person over phone suddenly says they're too busy she cant do anything about it
Service: 1
The WORST subway location EVER, trying to call, too cancel my order and the manager yells at me and hangs up
Atmosphere: 1
Food: 1
Service: 1
Placed an online order for pickup with two sandwiches with flatbreads instead of bread.
Instead of waiting until my girlfriend arrived to inform her they did not have any more flatbreads, they made one sandwich with the last flatbread they had and then made the most expensive sandwich (My steak and cheese) on a wrap, which is half the size of a normal sandwich.
When my girlfriend asked why the sandwiches were different sizes they said that’s just how they do it, not even informing her that they made it on a wrap.
When I drove back to ask what had happened I was met with “I could just remake it.” In the most rude and abrasive manner. I said yes please and he didn’t even ask me what bread type I wanted.
Kids overall demeanor was passive aggressive/ rude, even to the customers he was serving at the counter.
Wasn’t the first time we’ve had issues here.
Will never be here again.
Atmosphere: 1
Food: 1
Service: 1
Sometimes when I visit this place, there are young men working. Previously, I chose the half braid option, but they charged me a lot more than expected. When I brought it up, they told me to just take some more items. I understand—people can make mistakes.
What’s important is what happened next. When I visited again, the same thing happened. I believe the store owner definitely needs to be aware of this.
Regardless of the reason, it’s completely normal for a customer to ask questions. However, glaring at the customer and causing a scene is not professional behavior for someone who is there to work. I believe this kind of attitude is inappropriate.
Atmosphere: 1
Service: 1
Apparently hours are optional. Close at 9? I was there before 830 and they were closed up, doors locked with 2 employees standing around
Service: 1
Really rude staff, wasn't the cleanest and I've had way better Subway
Atmosphere: 2
Food: 3
Service: 1
Hours online say they close at 8 and I arrived at 7:20 and the heavier set man and other guy with the curly hair were running out of the building after closing early. Big waste of time if you’re not following your online hours. If you close early have the online hours reflect that.
Overcharging on extra cheese. Almost $2 more for 4 more slices of cheese. That's nuts plus they wouldn't let me use my rewards. I could enter my # to get my rewards but she wouldn't let me use my rewards. The Spanish lady needs to work on her customer service skills. I won't go back to this location
Atmosphere: 1
Food: 1
Service: 1
Everytime I come to this Subway to pick up an order for Door Dash, your staff never have it done.
terrible service, lady gives you looks like you’re stupid and doesn’t listen to what you request
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Was charged for the wrong sub when asked the lady she got extremely defensive and rude -- beware of the sneaky up charges
Atmosphere: 1
Food: 1
Service: 1
Ended up leaving without anything after waiting 12 minutes for someone to help me, no one behind the counter. Disappointed because the place is clean and the food is good, just wasn’t able to be served
Atmosphere: 3
Food: 3
Service: 1
MOST disrespectful, rude and unpolite customer services of all times.
Atmosphere: 1
Food: 3
Service: 1
They don't
Atmosphere: 4
Food: 1
Service: 1
the meatballs are cold has hell. Hope i don't get sick
Atmosphere: 3
Food: 1
Service: 4
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