Sometimes when I visit this place, there are young men working. Previously, I chose the half braid option, but they charged me a lot more than expected. When I brought it up, they told me to just take some more items. I understand—people can make mistakes.
What’s important is what happened next. When I visited again, the same thing happened. I believe the store owner definitely needs to be aware of this.
Regardless of the reason, it’s completely normal for a customer to ask questions. However, glaring at the customer and causing a scene is not professional behavior for someone who is there to work. I believe this kind of attitude is inappropriate.
Atmosphere: 1
Service: 1
Brian
Apparently hours are optional. Close at 9? I was there before 830 and they were closed up, doors locked with 2 employees standing around
Service: 1
Dark Light
Really rude staff, wasn't the cleanest and I've had way better Subway
Atmosphere: 2
Food: 3
Service: 1
Samantha Roche
Hours online say they close at 8 and I arrived at 7:20 and the heavier set man and other guy with the curly hair were running out of the building after closing early. Big waste of time if you’re not following your online hours. If you close early have the online hours reflect that.
Kate
Overcharging on extra cheese. Almost $2 more for 4 more slices of cheese. That's nuts plus they wouldn't let me use my rewards. I could enter my # to get my rewards but she wouldn't let me use my rewards. The Spanish lady needs to work on her customer service skills. I won't go back to this location
Atmosphere: 1
Food: 1
Service: 1
Michael Mangano
Everytime I come to this Subway to pick up an order for Door Dash, your staff never have it done.
madison dunlap
terrible service, lady gives you looks like you’re stupid and doesn’t listen to what you request
Atmosphere: 1
Food: 3
Service: 1
Kyle james
Was charged for the wrong sub when asked the lady she got extremely defensive and rude -- beware of the sneaky up charges
Atmosphere: 1
Food: 1
Service: 1
Dominick Crafa
Ended up leaving without anything after waiting 12 minutes for someone to help me, no one behind the counter. Disappointed because the place is clean and the food is good, just wasn’t able to be served
Atmosphere: 3
Food: 3
Service: 1
Jency Arguedas
MOST disrespectful, rude and unpolite customer services of all times.
the meatballs are cold has hell. Hope i don't get sick
Atmosphere: 3
Food: 1
Service: 4
Ron Blois
It is similar to other Subways. They do get walk-ins out quickly.
Atmosphere: 4
Food: 4
Service: 4
LaShon Sade
Don't eat here. Main overweight manager or owner is beyond rude. Has a limited vocabulary where she Loves to tell customers the word no.- When I asked her name -no- when I asked for an extra bag- no- when I asked for extra Napkins- no at first then she gave me 2.Everyone who works here looks dead inside. It's probably bc that main lady's energy is rubbing off on everyone else. There's no reason that 2 teen boys would be that emotionless and empty looking. No joking around, not even a smile.The only positive I had this time around was that the boys made my sandwich carefully and didn't rush just slapping it together like the mean lady usually does.*main lady
Sometimes when I visit this place, there are young men working. Previously, I chose the half braid option, but they charged me a lot more than expected. When I brought it up, they told me to just take some more items. I understand—people can make mistakes.
What’s important is what happened next. When I visited again, the same thing happened. I believe the store owner definitely needs to be aware of this.
Regardless of the reason, it’s completely normal for a customer to ask questions. However, glaring at the customer and causing a scene is not professional behavior for someone who is there to work. I believe this kind of attitude is inappropriate.
Atmosphere: 1
Service: 1
Apparently hours are optional. Close at 9? I was there before 830 and they were closed up, doors locked with 2 employees standing around
Service: 1
Really rude staff, wasn't the cleanest and I've had way better Subway
Atmosphere: 2
Food: 3
Service: 1
Hours online say they close at 8 and I arrived at 7:20 and the heavier set man and other guy with the curly hair were running out of the building after closing early. Big waste of time if you’re not following your online hours. If you close early have the online hours reflect that.
Overcharging on extra cheese. Almost $2 more for 4 more slices of cheese. That's nuts plus they wouldn't let me use my rewards. I could enter my # to get my rewards but she wouldn't let me use my rewards. The Spanish lady needs to work on her customer service skills. I won't go back to this location
Atmosphere: 1
Food: 1
Service: 1
Everytime I come to this Subway to pick up an order for Door Dash, your staff never have it done.
terrible service, lady gives you looks like you’re stupid and doesn’t listen to what you request
Atmosphere: 1
Food: 3
Service: 1
Was charged for the wrong sub when asked the lady she got extremely defensive and rude -- beware of the sneaky up charges
Atmosphere: 1
Food: 1
Service: 1
Ended up leaving without anything after waiting 12 minutes for someone to help me, no one behind the counter. Disappointed because the place is clean and the food is good, just wasn’t able to be served
Atmosphere: 3
Food: 3
Service: 1
MOST disrespectful, rude and unpolite customer services of all times.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
They don't
Atmosphere: 4
Food: 1
Service: 1
the meatballs are cold has hell. Hope i don't get sick
Atmosphere: 3
Food: 1
Service: 4
It is similar to other Subways. They do get walk-ins out quickly.
Atmosphere: 4
Food: 4
Service: 4
Don't eat here. Main overweight manager or owner is beyond rude. Has a limited vocabulary where she Loves to tell customers the word no.- When I asked her name -no- when I asked for an extra bag- no- when I asked for extra Napkins- no at first then she gave me 2.Everyone who works here looks dead inside. It's probably bc that main lady's energy is rubbing off on everyone else. There's no reason that 2 teen boys would be that emotionless and empty looking. No joking around, not even a smile.The only positive I had this time around was that the boys made my sandwich carefully and didn't rush just slapping it together like the mean lady usually does.*main lady
I love the soundwich and meatball sub
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