The drive-through staff is sometimes rude. A couple of time a month there are coffee grounds floating in my dark roast. The most disappointing aspect of this Starbucks is the small number of tables. Many are occupied by people who are working; one person at a table that seats more. Some stay all day. This is unfair to customers who want to relax with a coffee and meet friends. There isn’t room for these customers. I’d love for this problem to be solved.
Atmosphere: 3
Food: 4
Service: 5
R
Person working the drive thru window added unauthorized tip at 10:05am 12/18/24... total was $5.85 for a standard cold brew with cream. I used Apple Pay. Normally they leave reader showing for tip to be added, which is fine. I tip about 50% of the time, but for a $6 standard cold brew, I can't justify it every time when I occasionally go. The person at window pulled scanner away after payment registered. I saw the notification for payment on my phone a few hours later to see $6.85 was charged... meaning the person at window added a $1 tip as I left. I don't care for the $1, but the principal fact the person thinks it is okay for them to add an unauthorized tip is awful. Makes me wonder how often this happens to other people. Check your employees Starbucks...
Service: 1
Zaheer Bangi
Not the best
Atmosphere: 1
Food: 1
Service: 1
Wayne C
Friendliest Starbucks in the state, and just remodeled! That's why they're so busy. New cafe furniture is also on the way. Be patient!! They're still learning the new systems. Easy on/off highway.
Kid-friendliness: Families often come in together.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Pumpkin Spice Latte
Christie Lynn
The best Starbucks in the area. My drink is done consistently correct and everyone is super friendly! The parking lot is horrible but that’s not their fault. Love this starbs!
Atmosphere: 5
Food: 5
Service: 5
Margaret Karell
The staff were friendly. If you like Starbucks and I do, it was great.
Atmosphere: 4
Food: 5
Service: 5
MAB Ali
We were tested on the road from New York City to Niagara
Atmosphere: 4
Food: 3
Service: 4
C M
Just a great group of hardworking people. You are so appreciated.
Atmosphere: 5
Food: 5
Service: 5
george jimenez
Tipping for an in store purchase is crazy, I understand a delivery service. but I have never been asked for a tip at any Starbucks location directly and on a screen. Pay your employees more.
Atmosphere: 3
Food: 3
Service: 3
Lori R
The people here were working very hard I truly appreciate it. My iced coffee was delicious.
I love this Starbucks. It is my favorite in the area. But why did you change your opening time to 5:30am? Unfortunately now I can't come stop and get a coffee before my commute. I'm so bummed.
Dave Norman
It's a Starbucks. It's exactly what you expect for a Starbucks.
Food: 5
Service: 5
Elizabeth B
The coffee and frappes tasted great and the staff was friendly. I’m happy to hear this Starbucks was closed on Christmas and doesn’t force their workers to come in like some other greedy shops do.
Atmosphere: 4
Food: 5
Service: 5
Henry Windels
Friendly
Atmosphere: 5
Food: 4
Service: 5
The Medic Umbrella
It's traditional coffee house, but with a west coast flare.. expensive, but great americano..
The drive-through staff is sometimes rude. A couple of time a month there are coffee grounds floating in my dark roast. The most disappointing aspect of this Starbucks is the small number of tables. Many are occupied by people who are working; one person at a table that seats more. Some stay all day. This is unfair to customers who want to relax with a coffee and meet friends. There isn’t room for these customers. I’d love for this problem to be solved.
Atmosphere: 3
Food: 4
Service: 5
Person working the drive thru window added unauthorized tip at 10:05am 12/18/24... total was $5.85 for a standard cold brew with cream. I used Apple Pay. Normally they leave reader showing for tip to be added, which is fine. I tip about 50% of the time, but for a $6 standard cold brew, I can't justify it every time when I occasionally go. The person at window pulled scanner away after payment registered. I saw the notification for payment on my phone a few hours later to see $6.85 was charged... meaning the person at window added a $1 tip as I left. I don't care for the $1, but the principal fact the person thinks it is okay for them to add an unauthorized tip is awful. Makes me wonder how often this happens to other people. Check your employees Starbucks...
Service: 1
Not the best
Atmosphere: 1
Food: 1
Service: 1
Friendliest Starbucks in the state, and just remodeled! That's why they're so busy. New cafe furniture is also on the way. Be patient!! They're still learning the new systems. Easy on/off highway.
Kid-friendliness: Families often come in together.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Pumpkin Spice Latte
The best Starbucks in the area. My drink is done consistently correct and everyone is super friendly! The parking lot is horrible but that’s not their fault. Love this starbs!
Atmosphere: 5
Food: 5
Service: 5
The staff were friendly. If you like Starbucks and I do, it was great.
Atmosphere: 4
Food: 5
Service: 5
We were tested on the road from New York City to Niagara
Atmosphere: 4
Food: 3
Service: 4
Just a great group of hardworking people. You are so appreciated.
Atmosphere: 5
Food: 5
Service: 5
Tipping for an in store purchase is crazy, I understand a delivery service. but I have never been asked for a tip at any Starbucks location directly and on a screen. Pay your employees more.
Atmosphere: 3
Food: 3
Service: 3
The people here were working very hard I truly appreciate it. My iced coffee was delicious.
Restaurantji Recommends
I love this Starbucks. It is my favorite in the area. But why did you change your opening time to 5:30am? Unfortunately now I can't come stop and get a coffee before my commute. I'm so bummed.
It's a Starbucks. It's exactly what you expect for a Starbucks.
Food: 5
Service: 5
The coffee and frappes tasted great and the staff was friendly. I’m happy to hear this Starbucks was closed on Christmas and doesn’t force their workers to come in like some other greedy shops do.
Atmosphere: 4
Food: 5
Service: 5
Friendly
Atmosphere: 5
Food: 4
Service: 5
It's traditional coffee house, but with a west coast flare.. expensive, but great americano..
Atmosphere: 5
Food: 4
Service: 3
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