Personally love Dunkin my girls & I stop most mornings on our way to school/work but this specific location the service is terrible! Very slow workers that take their sweet time
Atmosphere: 5
Food: 5
Service: 1
Nick F.
THIS IS ABSOLUTELY THE SLOWEST DUNKIN’ DONUTS I HAVE EVER BEEN TO. 15+ MINUTE WAIT FOR DRIVE THRU. ALWAYS UNDER-STAFFED. COUNTER CAN BE JUST AS SLOW. ABSOLUTE DISASTER!!!
Service: 1
U Miami
In a hurry? Want to be ignored? Have slow meandering staff ignore you with no sense of urgency? How are these people still employed? Once again I get behind a long line of irritated people and a cashier with the enthusiasm of a DMV employee and half the speed takes an order like it’s causing him agony. Once ordered, pull out your phone and queue up your favorite movie and get into it, the food will take a LONG LONG time. I left. Said forget it. Not the first time I’ve tried this establishment but it’s certainly the last time.
Avoid not worth it.
Atmosphere: 1
Food: 1
Service: 1
Danielle Martin
Waited 45 minutes in the drive thru for 2 coffees and 2 doughnuts!!!! Of course the coffee was made incorrectly. We didn't go back to have the coffee corrected, there was no point. The owner really needs to get on top of things. Hire people that actually can make a cup of coffee. Pay them a living wage and you might increase your profits. It's beyond terrible!
Atmosphere: 1
Food: 1
Service: 1
Annora bailey
I wish I could give this place half a star. Every time I go to this Dunkin there’s people yelling at eachother in the drive through, they always mess up my order, and the employees have the worst attitude. This morning I wanted coffee so I went there and waited in a line of cars. After waiting so long and most of the cars left we knew there was something wrong. This Dunkin is always open before 7am. We went in and nobody was there. The gas station portion of the store was open but the Dunkin was dark. Apparently nobody showed up for work today causing many people to wait in line for nothing. Never going to this Dunkin again.
Atmosphere: 1
Food: 3
Service: 1
ellen hochberger
Cudos to a new cashier on a busy Saturday am. No supervisors around and a long line of customers. Despite some rude & impatient people, He handled a very stressful situation with grace & patience.
Service: 5
TRISTIN RALPH
Almost 20 minutes lapse between me ordering and actually going to DD. I’m tired of it. $5 a coffee, you’re a scam of money and time. You have officially lost my business. Came here every day but I’m done. You guys suck at business every step of the way.
Atmosphere: 1
Food: 1
Service: 1
Tori Johnson
Literal worst dunkin on the planet all the workers fight in front of customers and take a million years to get anything ready or deal with drive through as well as the decaf coffee is always burnt and food is also burnt this place is a nightmare and disgrace
Atmosphere: 1
Food: 1
Service: 1
L60 RAZZ
Currently on a camping trip experience that they do not make food here very strange coffee was more cream than coffee.
Dunkin’ on Main St in Canaan is horrible! Yesterday they weren’t serving food today my husband went back and got me my black coffee with sweet cream foam that I’ve been wanting and when she handed him a coffee with cream he said this isn’t right. She argued with him and said yes it is I just mixed in the sweet cream. No no no. Then the sandwiches were wrong as well. We will not be going back there instead we’ll be going to McDonald’s for now on if we decide we’re want something quick for breakfast.
Atmosphere: 1
Food: 2
Service: 1
Shane Cart
Good lattes.
Atmosphere: 5
Food: 5
Service: 5
Jen White
I honestly don't know what the reviews talk about. The employees are kind, and very funny yet professional. The service may be slow but running a store with 2 people is not easy for them! Give them the benefit of the doubt they are hardworking people.
Atmosphere: 5
Food: 5
Service: 5
David Hall
This is probably the worst I've ever been to. They never have good coffee. It's some.of the worst I've ever had consistently
Sue Bottum
Store always looks like a bomb went off. Very disorganized. Employees are more interested in their own conversations than interacting with customers.
Very good the service was great .
Atmosphere: 2
Food: 5
Service: 2
Personally love Dunkin my girls & I stop most mornings on our way to school/work but this specific location the service is terrible! Very slow workers that take their sweet time
Atmosphere: 5
Food: 5
Service: 1
THIS IS ABSOLUTELY THE SLOWEST DUNKIN’ DONUTS I HAVE EVER BEEN TO. 15+ MINUTE WAIT FOR DRIVE THRU. ALWAYS UNDER-STAFFED. COUNTER CAN BE JUST AS SLOW. ABSOLUTE DISASTER!!!
Service: 1
In a hurry? Want to be ignored? Have slow meandering staff ignore you with no sense of urgency? How are these people still employed? Once again I get behind a long line of irritated people and a cashier with the enthusiasm of a DMV employee and half the speed takes an order like it’s causing him agony. Once ordered, pull out your phone and queue up your favorite movie and get into it, the food will take a LONG LONG time. I left. Said forget it. Not the first time I’ve tried this establishment but it’s certainly the last time.
Avoid not worth it.
Atmosphere: 1
Food: 1
Service: 1
Waited 45 minutes in the drive thru for 2 coffees and 2 doughnuts!!!! Of course the coffee was made incorrectly. We didn't go back to have the coffee corrected, there was no point. The owner really needs to get on top of things. Hire people that actually can make a cup of coffee. Pay them a living wage and you might increase your profits. It's beyond terrible!
Atmosphere: 1
Food: 1
Service: 1
I wish I could give this place half a star. Every time I go to this Dunkin there’s people yelling at eachother in the drive through, they always mess up my order, and the employees have the worst attitude. This morning I wanted coffee so I went there and waited in a line of cars. After waiting so long and most of the cars left we knew there was something wrong. This Dunkin is always open before 7am. We went in and nobody was there. The gas station portion of the store was open but the Dunkin was dark. Apparently nobody showed up for work today causing many people to wait in line for nothing. Never going to this Dunkin again.
Atmosphere: 1
Food: 3
Service: 1
Cudos to a new cashier on a busy Saturday am. No supervisors around and a long line of customers. Despite some rude & impatient people, He handled a very stressful situation with grace & patience.
Service: 5
Almost 20 minutes lapse between me ordering and actually going to DD. I’m tired of it. $5 a coffee, you’re a scam of money and time. You have officially lost my business. Came here every day but I’m done. You guys suck at business every step of the way.
Atmosphere: 1
Food: 1
Service: 1
Literal worst dunkin on the planet all the workers fight in front of customers and take a million years to get anything ready or deal with drive through as well as the decaf coffee is always burnt and food is also burnt this place is a nightmare and disgrace
Atmosphere: 1
Food: 1
Service: 1
Currently on a camping trip experience that they do not make food here very strange coffee was more cream than coffee.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Dunkin’ on Main St in Canaan is horrible! Yesterday they weren’t serving food today my husband went back and got me my black coffee with sweet cream foam that I’ve been wanting and when she handed him a coffee with cream he said this isn’t right. She argued with him and said yes it is I just mixed in the sweet cream. No no no. Then the sandwiches were wrong as well. We will not be going back there instead we’ll be going to McDonald’s for now on if we decide we’re want something quick for breakfast.
Atmosphere: 1
Food: 2
Service: 1
Good lattes.
Atmosphere: 5
Food: 5
Service: 5
I honestly don't know what the reviews talk about. The employees are kind, and very funny yet professional. The service may be slow but running a store with 2 people is not easy for them! Give them the benefit of the doubt they are hardworking people.
Atmosphere: 5
Food: 5
Service: 5
This is probably the worst I've ever been to. They never have good coffee. It's some.of the worst I've ever had consistently
Store always looks like a bomb went off. Very disorganized. Employees are more interested in their own conversations than interacting with customers.
Atmosphere: 1
Food: 3
Service: 1
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