I'm a local and also a regular. I'm always greeted when I walk in and they know my order.
Atmosphere: 5
Food: 4
Service: 5
Lori Wadsworth
No one seemed to really know what they were doing here. It was very chaotic stuff everywhere. Staff rude
Service: 1
Sophia Tsikitas
I have given this Dunkin a chance way too many times due to its location being convenient for me. After today, i will NEVER return to this location.
I must say, I do not have a problem with the staff personally. However, lack of oversight on standards and cleanliness is a HUGE issue.
I was drinking my coffee and I felt something strange, and it turned out to be a WAD OF HAIR.. I am absolutely disgusted. How difficult is it to look at a cup before crafting a drink or keep hair away to comply with proper food safety standards?
Too many times I have dealt with poor quality food and drink from this location.
Please do better for yourselves and customers.
Atmosphere: 1
Food: 1
Service: 2
Cisneplay
Nice place
Atmosphere: 5
Food: 4
Service: 5
Eric Bagwin
Typical Dunkin, friendly staff, fresh hot coffee. Got there late in the day so the donuts were a bit stale. Still good though.
Parking: Plenty of spots right in front of the store
Kid-friendliness: Dunkin donuts... So most kids love donuts
Atmosphere: 5
Service: 5
Recommended dishes: Donuts
kris bouchard
Wrong order was handled with attitude making me feel like i ordered it wrong. Just fix it.
Atmosphere: 4
Food: 4
Service: 2
Joshua Grenier
Coffees is hot and donuts are fresh. Although Old Lyme legend Rob Benway is a source of local knowledge, it’s best to place order ahead of time to avoid long wait times.
Atmosphere: 4
Food: 4
Service: 4
Maddie D
Good spot, no complaints. Typical dunkin. Restaurant looked clean. I really like how they have a sitting area along the front of the place outdoors. there were about 2 tables there open for customers. Was nice to see that option of seating available.
Parking: Plenty of parking available. No drive thru.
Atmosphere: 5
Food: 5
Service: 5
Julianne Apple
We came just to grab a coffee and a snack of hash browns - just in time too because they close at 7pm and it was about 6:45. The outside of the building is really beautiful. Inside was a bit dark and we were the only ones there since they were about to close. Service was great, order was correct and timely.
The associate on the register in the front was really nice. It was a busy location and the line was moving relatively fast.
Jennifer Ackerman
Snacks after picking up Echo
douglas wagner
Asked to have my coffee warmed up and it made her head spin. Then say she was getting mad. Worst ever customer service.
Bradley Tatro
It’s in a good location and easy to get to. Plenty of parking and has a drive up. The inside was clean and the staff member who helped me was friendly and quick.
I'm a local and also a regular. I'm always greeted when I walk in and they know my order.
Atmosphere: 5
Food: 4
Service: 5
No one seemed to really know what they were doing here. It was very chaotic stuff everywhere.
Staff rude
Service: 1
I have given this Dunkin a chance way too many times due to its location being convenient for me. After today, i will NEVER return to this location.
I must say, I do not have a problem with the staff personally. However, lack of oversight on standards and cleanliness is a HUGE issue.
I was drinking my coffee and I felt something strange, and it turned out to be a WAD OF HAIR.. I am absolutely disgusted. How difficult is it to look at a cup before crafting a drink or keep hair away to comply with proper food safety standards?
Too many times I have dealt with poor quality food and drink from this location.
Please do better for yourselves and customers.
Atmosphere: 1
Food: 1
Service: 2
Nice place
Atmosphere: 5
Food: 4
Service: 5
Typical Dunkin, friendly staff, fresh hot coffee. Got there late in the day so the donuts were a bit stale. Still good though.
Parking: Plenty of spots right in front of the store
Kid-friendliness: Dunkin donuts... So most kids love donuts
Atmosphere: 5
Service: 5
Recommended dishes: Donuts
Wrong order was handled with attitude making me feel like i ordered it wrong. Just fix it.
Atmosphere: 4
Food: 4
Service: 2
Coffees is hot and donuts are fresh. Although Old Lyme legend Rob Benway is a source of local knowledge, it’s best to place order ahead of time to avoid long wait times.
Atmosphere: 4
Food: 4
Service: 4
Good spot, no complaints. Typical dunkin. Restaurant looked clean. I really like how they have a sitting area along the front of the place outdoors. there were about 2 tables there open for customers. Was nice to see that option of seating available.
Parking: Plenty of parking available. No drive thru.
Atmosphere: 5
Food: 5
Service: 5
We came just to grab a coffee and a snack of hash browns - just in time too because they close at 7pm and it was about 6:45. The outside of the building is really beautiful. Inside was a bit dark and we were the only ones there since they were about to close. Service was great, order was correct and timely.
Nice food and drink.
Restaurantji Recommends
Always good!!
The associate on the register in the front was really nice. It was a busy location and the line was moving relatively fast.
Snacks after picking up Echo
Asked to have my coffee warmed up and it made her head spin. Then say she was getting mad. Worst ever customer service.
It’s in a good location and easy to get to. Plenty of parking and has a drive up. The inside was clean and the staff member who helped me was friendly and quick.
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