Dozen bagels, cream cheese and box of coffee was like 20% less expensive than DD and about 150% more delicious...these bagels rock. Sorry if making the box of coffee that early was a hassle, the boys at Guitar Center really appreciated it 🥹
Atmosphere: 5
Food: 5
Service: 5
Amber Caggiano
I came here 11am on a Monday and waited in line for over 20 minutes, by the time I got to the front, I saw they had maybe a total 15 bagels left and there were 3 people frantically trying to fulfill orders, also I asked for a caramel cold brew and got what tasted like old coffee (later saw on my receipt i was charged for an iced coffe???)The cherry on top is that it's connected to a Jamba juice? it's so strange. I don't think I'll ever return to this location
Atmosphere: 2
Food: 4
Service: 3
jason green
Love this place best bagels around
Atmosphere: 5
Food: 5
Service: 5
Alex
Monday August 19, 2025 7:50am
Neither the man behind the food counter or the girl behind the register greet you when you walk in or help you. Standing in a haphazard line at the register for five minutes waiting to pay, while you've already been given the food is bizarre. I'm surprised people don't just take the food and leave.
The establishment overall was extremely disappointing because they don't honor coupon codes. Being a non-corporate location is not an excuse for poor service. They're also not listed as a location when you want to complete a pickup/online order. The other 7 CT locations are. Must be another excuse for being non-corporate. So not only did I not get free bagels with the code, I was given stale bagels. Wasn't asked if I wanted them sliced, toasted, with cream cheese...nothing. I wish I had never completed my purchase.
Don't waste your time with the Orange Bruegger's Bagels and PLEASE go to the SHELTON location. Their staff is so much kinder and more helpful. Their food is also better quality.
Atmosphere: 1
Food: 1
Service: 1
Suleyman Er
(Updated) Thank you for the explanation. Food and service were great!
Atmosphere: 5
Food: 5
Service: 5
Kenneth Delvecchio
Bathrooms were dirty. Employees should try to smile instead of looking like they hate it there.
Heather
Large orders are never ready on time and the staff is rude when you ask how late it’s going to be.
* edit to add that this was a pre-order
Lorannie cormain
Disgusting
Kyle Wilson
Very reasonable price for bagels!
Summer
I have been stopping here for coffee and bagel sandwich for several years and have been satisfied until recently. A few weeks ago I came in for my usual and I ended up taking a couple bites of the five cheese bagel and threw out the rest!! It was like crumbly days old bread, awful!! I will not be back. This is unacceptable and I never experienced this with previous owner! Either they don't know how to bake or they used old bagels. I know it wasn't fresh for sure! The previous owner got rid of leftover bagels at the end of each day. Being cheap hurts profits in the end.
We were in Connecticut in December for a college pal's wedding drove by a Bruegger's Bagels for breakfast. There was a good selection to choose from on the menu. We had asked if they could get a Brunch Box ready for the following day for the wedding party. The individual behind the counter who was prepping our food, was so friendly, and told us she informed her boss and he was ready for us to pick up the next day.
Our Bruegger's Bagels order was delicious. Made fresh and daily, truly a wonderful experience for the waiting and asking any questions and comments. They were accomodating with the order even though we felt this could be last minute and wasn't sure if they would be available. The other individual behind the cashier. I wasn't feeling too well that Friday morning- she helped me place a double tea bags in my cup and was very friendly too.
All payments accepted. Location is in a shared parking lot. Thank you for your help.
Emily Roos
The food is good but the service is beyond rude. I went in after i signed up for the app which give you a free bagel reward. I tried to redeem it in store and the workers were unhelpful and rude when i tried. I still got charged for my bagel after speaking to not one but two team members. My reward got taken from my account and I was still charged the bagel. I will be switch to the Shelton location.
Shqiponja Kuka
Not a single worker changes their gloves. One worker has no gloves, scratched the inside of their ear and proceeded to touch the packaged foods. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
RoJo's Reviews
Fast friendly and fresh. Their bagels are on point. 😋 Bonus points -They don't microwave your eggs like most quick serve breakfast locations 👍
Dozen bagels, cream cheese and box of coffee was like 20% less expensive than DD and about 150% more delicious...these bagels rock. Sorry if making the box of coffee that early was a hassle, the boys at Guitar Center really appreciated it 🥹
Atmosphere: 5
Food: 5
Service: 5
I came here 11am on a Monday and waited in line for over 20 minutes, by the time I got to the front, I saw they had maybe a total 15 bagels left and there were 3 people frantically trying to fulfill orders, also I asked for a caramel cold brew and got what tasted like old coffee (later saw on my receipt i was charged for an iced coffe???)The cherry on top is that it's connected to a Jamba juice? it's so strange. I don't think I'll ever return to this location
Atmosphere: 2
Food: 4
Service: 3
Love this place best bagels around
Atmosphere: 5
Food: 5
Service: 5
Monday August 19, 2025 7:50am
Neither the man behind the food counter or the girl behind the register greet you when you walk in or help you. Standing in a haphazard line at the register for five minutes waiting to pay, while you've already been given the food is bizarre. I'm surprised people don't just take the food and leave.
The establishment overall was extremely disappointing because they don't honor coupon codes. Being a non-corporate location is not an excuse for poor service. They're also not listed as a location when you want to complete a pickup/online order. The other 7 CT locations are. Must be another excuse for being non-corporate. So not only did I not get free bagels with the code, I was given stale bagels. Wasn't asked if I wanted them sliced, toasted, with cream cheese...nothing. I wish I had never completed my purchase.
Don't waste your time with the Orange Bruegger's Bagels and PLEASE go to the SHELTON location. Their staff is so much kinder and more helpful. Their food is also better quality.
Atmosphere: 1
Food: 1
Service: 1
(Updated) Thank you for the explanation. Food and service were great!
Atmosphere: 5
Food: 5
Service: 5
Bathrooms were dirty. Employees should try to smile instead of looking like they hate it there.
Large orders are never ready on time and the staff is rude when you ask how late it’s going to be.
* edit to add that this was a pre-order
Disgusting
Very reasonable price for bagels!
I have been stopping here for coffee and bagel sandwich for several years and have been satisfied until recently. A few weeks ago I came in for my usual and I ended up taking a couple bites of the five cheese bagel and threw out the rest!! It was like crumbly days old bread, awful!! I will not be back. This is unacceptable and I never experienced this with previous owner! Either they don't know how to bake or they used old bagels. I know it wasn't fresh for sure! The previous owner got rid of leftover bagels at the end of each day. Being cheap hurts profits in the end.
Restaurantji Recommends
We were in Connecticut in December for a college pal's wedding drove by a Bruegger's Bagels for breakfast. There was a good selection to choose from on the menu. We had asked if they could get a Brunch Box ready for the following day for the wedding party. The individual behind the counter who was prepping our food, was so friendly, and told us she informed her boss and he was ready for us to pick up the next day.
Our Bruegger's Bagels order was delicious. Made fresh and daily, truly a wonderful experience for the waiting and asking any questions and comments. They were accomodating with the order even though we felt this could be last minute and wasn't sure if they would be available. The other individual behind the cashier. I wasn't feeling too well that Friday morning- she helped me place a double tea bags in my cup and was very friendly too.
All payments accepted. Location is in a shared parking lot. Thank you for your help.
The food is good but the service is beyond rude. I went in after i signed up for the app which give you a free bagel reward. I tried to redeem it in store and the workers were unhelpful and rude when i tried. I still got charged for my bagel after speaking to not one but two team members. My reward got taken from my account and I was still charged the bagel. I will be switch to the Shelton location.
Not a single worker changes their gloves. One worker has no gloves, scratched the inside of their ear and proceeded to touch the packaged foods.
Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Fast friendly and fresh. Their bagels are on point. 😋
Bonus points -They don't microwave your eggs like most quick serve breakfast locations 👍
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
excellent
Atmosphere: 3
Food: 4
Service: 4
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