Not a single worker changes their gloves. One worker has no gloves, scratched the inside of their ear and proceeded to touch the packaged foods. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
RoJo's Reviews
Fast friendly and fresh. Their bagels are on point. 😋 Bonus points -They don't microwave your eggs like most quick serve breakfast locations 👍
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
santiago otero p
excellent
Atmosphere: 3
Food: 4
Service: 4
Lila
Wildly rude staff for no reason. I’m not sure what was up but the girl behind the counter who was working at 11:00 am on 8/3 was being so insanely rude. I was literally just picking up an order and she ignored me and acted like I was the bane of her existence just because I was picking an order up. No idea why all the attitude was necessary because the interaction was relatively minimal, I waited my turn until they took everyone else’s order before giving my name for the pick up and I got a wicked eye roll and a nasty response it was super weird. Anyways, y’all should retrain your staff.
Atmosphere: 1
Food: 3
Service: 1
Holly
Haven’t been to this location is a very long time. But I went and was highly disappointed. I ordered the salmon bagel. It was around $10 and had almost nothing on it!!!! The bagel was small in size with prob 4 tablespoons of cream cheese in each side. There was 3 thin slices of onions, 2 small slices of salmon, and about 4 cappers. I would have went back in, but I was already home when I opened it. I don’t think this business will stay much longer if this is what they are serving. I should have driven the few extra miles to Devine bagels where they never disappoint. I won’t be back. Ever….
Atmosphere: 4
Food: 1
Service: 3
Joe Simeone
Is this location under new management? It looked like all new staff and the service was terrible. I stopped in on July 5 at 1130am, it wasn't very busy, but they seemed to be overwhelmed with online orders; 3 people behind the food counter. 1 at the register, 1 customer in front of me, and neither one of us being helped. I ordered a very simple bagel with butter not toasted, after getting in my car I noticed not only did it have any butter, but a trace of cream cheese from the bagel they cut before mine; with a line inside now, it wasn't worth the wait. I like Bruegger's Bagels, but I won't be stopping at this location again!
Atmosphere: 3
Food: 1
Service: 1
Sofia Rosselet
Horrible set up for taking orders. There was one gentleman standing behind the cashier's position doing mostly nothing as he would tell customers to order directly from one of the five women working behind the counter handling the bagels. No one could tell who had ordered or who hadn't, there was no semblance of a line or direction on where to stand. One of the women would just say next in line and whoever got to her first became next. Everyone confused and no priority on customer service.
Atmosphere: 3
Food: 4
Service: 2
Rachel Gray
I stopped by this Sunday morning to get a bagel and noticed there weren't many customers there. Unfortunately, the staff was very rude. I had to ask to toast my bagel twice because they toasted it with five others, and it wasn't properly done. Then, the staff member threw my bagel onto a cabinet where there was bacon, which I don't eat. Naturally, I walked out. If you plan to visit this place, it's probably best to go first thing when they open or avoid it altogether.
Atmosphere: 1
Food: 1
Service: 1
A
The employee behind the counter answered the phone with the same gloves she used to make my bagel. The employee making the bagels in the back didn’t have gloves on and shook the bagel bin with his bare hands and some of the bagels touched his hand. I still paid for my bagel, but did not feel comfortable eating it. Won’t be returning ever.
Absolutely disgusting. Bugs flying everywhere. Mold and rats. Owner is very rude and doesn’t know what he’s doing
Atmosphere: 1
Food: 1
Service: 1
Anne Marie Lenzi Brangi
Used to be my go to on Saturday mornings where bagels were made in small batches hot and fresh, no longer that same quality and where are the Bruggers bags?
Atmosphere: 1
Food: 1
Service: 2
S Samuel
Generally, I enjoy this establishment but today just rubbed me the wrong way. I come in. I don’t get greeted while there’s two people behind the counter so I can order so I go to the register. They told me to go back to the counter. I get to the counter and there is a girl there that is training, which is completely fine. I tell her my order and then on two occasions she re-asks me what my order is, which is fine because she is learning. However, a regular customer comes in. She stops doing my order and starts to do his. In the process of that, she is putting the wrong ingredients on my bagel trying to do both of our bagels at the same time. This really frustrated me because if you’re still learning, do one task at a time instead of trying to do two orders at once that don’t have the same ingredients on them. This establishment has great food, but if people are learning , new tasks they need to stick to one task at a time because that definitely brought down my customer service experience on top of no greeting at the door. I think people pay too much money to eat out to receive lackluster service.
Atmosphere: 3
Food: 5
Service: 2
Jeanette Marulli
Really good Bagels and it all seems fresh.
Atmosphere: 3
Food: 5
Service: 4
Jonathan Cohen
Fast food bagel. Prices are better than a lot of local deli's and bagel places. Bagels are ok but not amazing. Sandwiches are a good value in 2024. Plenty of special flavored cream cheese and bagels. Coffee is ok but not great. If you are there all the time you might want to invest in their coffee club which is offered once a yeear. Fast food vibes. Jamba juice is in the same location . Calories are provided for dieters. There is also a Chinese restaurant, sandwich shop and ice cream shop nearby if you're with friends who want something different.
Not a single worker changes their gloves. One worker has no gloves, scratched the inside of their ear and proceeded to touch the packaged foods.
Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Fast friendly and fresh. Their bagels are on point. 😋
Bonus points -They don't microwave your eggs like most quick serve breakfast locations 👍
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
excellent
Atmosphere: 3
Food: 4
Service: 4
Wildly rude staff for no reason. I’m not sure what was up but the girl behind the counter who was working at 11:00 am on 8/3 was being so insanely rude. I was literally just picking up an order and she ignored me and acted like I was the bane of her existence just because I was picking an order up. No idea why all the attitude was necessary because the interaction was relatively minimal, I waited my turn until they took everyone else’s order before giving my name for the pick up and I got a wicked eye roll and a nasty response it was super weird. Anyways, y’all should retrain your staff.
Atmosphere: 1
Food: 3
Service: 1
Haven’t been to this location is a very long time. But I went and was highly disappointed. I ordered the salmon bagel. It was around $10 and had almost nothing on it!!!! The bagel was small in size with prob 4 tablespoons of cream cheese in each side. There was 3 thin slices of onions, 2 small slices of salmon, and about 4 cappers. I would have went back in, but I was already home when I opened it. I don’t think this business will stay much longer if this is what they are serving. I should have driven the few extra miles to Devine bagels where they never disappoint. I won’t be back. Ever….
Atmosphere: 4
Food: 1
Service: 3
Is this location under new management? It looked like all new staff and the service was terrible. I stopped in on July 5 at 1130am, it wasn't very busy, but they seemed to be overwhelmed with online orders; 3 people behind the food counter. 1 at the register, 1 customer in front of me, and neither one of us being helped. I ordered a very simple bagel with butter not toasted, after getting in my car I noticed not only did it have any butter, but a trace of cream cheese from the bagel they cut before mine; with a line inside now, it wasn't worth the wait. I like Bruegger's Bagels, but I won't be stopping at this location again!
Atmosphere: 3
Food: 1
Service: 1
Horrible set up for taking orders. There was one gentleman standing behind the cashier's position doing mostly nothing as he would tell customers to order directly from one of the five women working behind the counter handling the bagels. No one could tell who had ordered or who hadn't, there was no semblance of a line or direction on where to stand. One of the women would just say next in line and whoever got to her first became next.
Everyone confused and no priority on customer service.
Atmosphere: 3
Food: 4
Service: 2
I stopped by this Sunday morning to get a bagel and noticed there weren't many customers there. Unfortunately, the staff was very rude. I had to ask to toast my bagel twice because they toasted it with five others, and it wasn't properly done. Then, the staff member threw my bagel onto a cabinet where there was bacon, which I don't eat. Naturally, I walked out. If you plan to visit this place, it's probably best to go first thing when they open or avoid it altogether.
Atmosphere: 1
Food: 1
Service: 1
The employee behind the counter answered the phone with the same gloves she used to make my bagel. The employee making the bagels in the back didn’t have gloves on and shook the bagel bin with his bare hands and some of the bagels touched his hand. I still paid for my bagel, but did not feel comfortable eating it. Won’t be returning ever.
Atmosphere: 1
Food: 1
Service: 1
Fantastic food and quality service
Food: 5
Service: 5
Restaurantji Recommends
Absolutely disgusting. Bugs flying everywhere. Mold and rats. Owner is very rude and doesn’t know what he’s doing
Atmosphere: 1
Food: 1
Service: 1
Used to be my go to on Saturday mornings where bagels were made in small batches hot and fresh, no longer that same quality and where are the Bruggers bags?
Atmosphere: 1
Food: 1
Service: 2
Generally, I enjoy this establishment but today just rubbed me the wrong way. I come in. I don’t get greeted while there’s two people behind the counter so I can order so I go to the register. They told me to go back to the counter. I get to the counter and there is a girl there that is training, which is completely fine. I tell her my order and then on two occasions she re-asks me what my order is, which is fine because she is learning. However, a regular customer comes in. She stops doing my order and starts to do his. In the process of that, she is putting the wrong ingredients on my bagel trying to do both of our bagels at the same time. This really frustrated me because if you’re still learning, do one task at a time instead of trying to do two orders at once that don’t have the same ingredients on them. This establishment has great food, but if people are learning , new tasks they need to stick to one task at a time because that definitely brought down my customer service experience on top of no greeting at the door. I think people pay too much money to eat out to receive lackluster service.
Atmosphere: 3
Food: 5
Service: 2
Really good Bagels and it all seems fresh.
Atmosphere: 3
Food: 5
Service: 4
Fast food bagel. Prices are better than a lot of local deli's and bagel places. Bagels are ok but not amazing. Sandwiches are a good value in 2024. Plenty of special flavored cream cheese and bagels. Coffee is ok but not great. If you are there all the time you might want to invest in their coffee club which is offered once a yeear. Fast food vibes. Jamba juice is in the same location . Calories are provided for dieters. There is also a Chinese restaurant, sandwich shop and ice cream shop nearby if you're with friends who want something different.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Egg Sandwiches, Smoked Salmon
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