Often a poor experience. Just went there at 9am got the stalest jelly munchkins I’ve ever had, and the guy in the drive thru called my sweetie like 4 times which was pretty goofy & might cause problems.
Will McKleroy
What can you say, it’s a dunks. Great for good-bad coffee and a donut. Usually plenty of parking in front
Atmosphere: 2
Food: 4
Service: 3
John F Estock Jr
Very friendly window young lady and coffee good.
Atmosphere: 5
Food: 5
Service: 5
Henry _
The crew at this store should be a model to measure other stores. And I acknowledge and compliment the employees.
Atmosphere: 5
Food: 5
Service: 5
Pariza
i ordered a medium matcha latte with no ice and i was told i have to take half a cup because thats the “portion”. whats the point of having a no ice option if my drink is gonna be less than what i ordered?? plus the food we asked to be toasted was barely even warm. i was really disappointed today. i would recommend that you properly give people what they ordered.
Atmosphere: 2
Food: 2
Service: 4
Zahra Qureshi
i ordered a medium matcha latte with no ice and i was told i have to take half a cup because thats the “portion”. whats the point of having a no ice option if my drink is gonna be less than what i ordered?? plus the food we asked to be toasted was barely even warm. i was really disappointed today. i would recommend that you properly give people what they ordered.
Atmosphere: 2
Food: 2
Service: 4
jorge mario velasquez restrepo
People steal here. This is how they deliver you a coffee
Atmosphere: 1
Food: 1
Service: 1
Liz
The place is so nice, I went into the bathroom to wash my hands and it is the first Dunkin Donuts ? that smells clean and looks clean.
Atmosphere: 5
Food: 4
Service: 4
sheisme brown
Store is clean. The staff is polite and friendly. The drinks are great. They seem to take pride in their work. The baked goods are much bigger than all the other locations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Fritter, Toasted Almond Cold Brew
Lilia Carreon
The place is so nice, I went into the bathroom to wash my hands and it is the first Dunkin Donuts ? that smells clean and looks clean.
The manager for this location makes for a toxic and uncomfortable environment and this is coming from a customer. Every single time that I’ve gone in for an order, the manager is reprimanding the employees for something. As someone who has worked in customer service, this is NOT how you should speak to your employees. If there’s an area of opportunity, you take them to a private setting, or have a meeting separately, but you do NOT make a whole scene in front of a store full of customers, just to make a point and embarrass your employees. As a customer, she makes the store environment extremely uncomfortable & I literally CRINGE at how she speaks to her subordinates. Someone needs to put a stop to this because the ladies who work here are phenomenal, the coffee is made with love, the bakery is the best & the meals are always made with care, but the manager is horrendous. I will be taking my business elsewhere due to this behavior if I don’t notice a change after my review. I’ve also hoped things would change, but the environment is absolutely toxic for the employees & now for customers like myself as well
Atmosphere: 1
Food: 2
Service: 1
Alexis Bunnell
I have to say the store was Fantastic, with a boot to Amazing customer service. The line, was a smooth fast, easy. Each employee smiled and waved from the moment I walked in. The bathrooms, were cleaned and sparkling! The order was correct and enjoyed the conversations with the staff! Keep up the good work!! Amazing Refreshers here.
Beautifully renovated location run by the same miserable manager.
Service: 1
Anna V
Always out of stock of something especially after lunch.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Croissant, Hash Browns
Ivette A
The manager for this location makes for a toxic and uncomfortable environment and this is coming from a customer. Every single time that I’ve gone in for an order, the manager is reprimanding the employees for something. As someone who has worked in customer service, this is NOT how you should speak to your employees. If there’s an area of opportunity, you take them to a private setting, or have a meeting separately, but you do NOT make a whole scene in front of a store full of customers, just to make a point and embarrass your employees. As a customer, she makes the store environment extremely uncomfortable & I literally CRINGE at how she speaks to her subordinates. Someone needs to put a stop to this because the ladies who work here are phenomenal, the coffee is made with love, the bakery is the best & the meals are always made with care, but the manager is horrendous. I will be taking my business elsewhere due to this behavior if I don’t notice a change after my review. I’ve also hoped things would change, but the environment is absolutely toxic for the employees & now for customers like myself as well
Often a poor experience. Just went there at 9am got the stalest jelly munchkins I’ve ever had, and the guy in the drive thru called my sweetie like 4 times which was pretty goofy & might cause problems.
What can you say, it’s a dunks. Great for good-bad coffee and a donut. Usually plenty of parking in front
Atmosphere: 2
Food: 4
Service: 3
Very friendly window young lady and coffee good.
Atmosphere: 5
Food: 5
Service: 5
The crew at this store should be a model to measure other stores. And I acknowledge and compliment the employees.
Atmosphere: 5
Food: 5
Service: 5
i ordered a medium matcha latte with no ice and i was told i have to take half a cup because thats the “portion”. whats the point of having a no ice option if my drink is gonna be less than what i ordered?? plus the food we asked to be toasted was barely even warm. i was really disappointed today. i would recommend that you properly give people what they ordered.
Atmosphere: 2
Food: 2
Service: 4
i ordered a medium matcha latte with no ice and i was told i have to take half a cup because thats the “portion”. whats the point of having a no ice option if my drink is gonna be less than what i ordered?? plus the food we asked to be toasted was barely even warm. i was really disappointed today. i would recommend that you properly give people what they ordered.
Atmosphere: 2
Food: 2
Service: 4
People steal here. This is how they deliver you a coffee
Atmosphere: 1
Food: 1
Service: 1
The place is so nice, I went into the bathroom to wash my hands and it is the first Dunkin Donuts ? that smells clean and looks clean.
Atmosphere: 5
Food: 4
Service: 4
Store is clean. The staff is polite and friendly. The drinks are great. They seem to take pride in their work. The baked goods are much bigger than all the other locations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Fritter, Toasted Almond Cold Brew
The place is so nice, I went into the bathroom to wash my hands and it is the first Dunkin Donuts ? that smells clean and looks clean.
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
The manager for this location makes for a toxic and uncomfortable environment and this is coming from a customer. Every single time that I’ve gone in for an order, the manager is reprimanding the employees for something. As someone who has worked in customer service, this is NOT how you should speak to your employees. If there’s an area of opportunity, you take them to a private setting, or have a meeting separately, but you do NOT make a whole scene in front of a store full of customers, just to make a point and embarrass your employees. As a customer, she makes the store environment extremely uncomfortable & I literally CRINGE at how she speaks to her subordinates. Someone needs to put a stop to this because the ladies who work here are phenomenal, the coffee is made with love, the bakery is the best & the meals are always made with care, but the manager is horrendous. I will be taking my business elsewhere due to this behavior if I don’t notice a change after my review. I’ve also hoped things would change, but the environment is absolutely toxic for the employees & now for customers like myself as well
Atmosphere: 1
Food: 2
Service: 1
I have to say the store was Fantastic, with a boot to Amazing customer service. The line, was a smooth fast, easy. Each employee smiled and waved from the moment I walked in. The bathrooms, were cleaned and sparkling! The order was correct and enjoyed the conversations with the staff! Keep up the good work!! Amazing Refreshers here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato, Croissant, Hash Browns, Bacon Egg and Cheese, Coolatta, Wake-Up Wrap - Sausage Egg and Cheese, Apple Fritter, Wake-Up Wrap - Bacon Egg and Cheese, Strawberry, Muffins, Grilled Cheese, Toasted Almond Cold Brew, Dunkin' Refreshers, Sourdough Breakfast Sandwich, Everything Stuffed Bagel Minis, K-Cup Pods, Sweet Black Pepper Breakfast Sandwich, Munchkins Donut Hole Treats, Bagels
Beautifully renovated location run by the same miserable manager.
Service: 1
Always out of stock of something especially after lunch.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Croissant, Hash Browns
The manager for this location makes for a toxic and uncomfortable environment and this is coming from a customer. Every single time that I’ve gone in for an order, the manager is reprimanding the employees for something. As someone who has worked in customer service, this is NOT how you should speak to your employees. If there’s an area of opportunity, you take them to a private setting, or have a meeting separately, but you do NOT make a whole scene in front of a store full of customers, just to make a point and embarrass your employees. As a customer, she makes the store environment extremely uncomfortable & I literally CRINGE at how she speaks to her subordinates. Someone needs to put a stop to this because the ladies who work here are phenomenal, the coffee is made with love, the bakery is the best & the meals are always made with care, but the manager is horrendous. I will be taking my business elsewhere due to this behavior if I don’t notice a change after my review. I’ve also hoped things would change, but the environment is absolutely toxic for the employees & now for customers like myself as well
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Hash Browns, Bacon Egg and Cheese, Munchkins Donut Hole Treats
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