Dunkin'
311 Main St, Terryville
(860) 589-1570
Recent Reviews
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I practically live here and it is the best one in the area especially during the week
In comparison to the Dunkin right down the road, there is such a difference for drinks. There is never enough flavors in the drinks sold here. I have gotten here a few times but try to just go to the other dunkin mainly. Any and every time I've gotten something it is just off with not enough flavor, from the coffee to the refreshers.
The new management at this Dunkin’ has definitely turned some heads! I’ve been coming here for about two years, and in the past, I’ve dealt with so many problems—bad attitudes, issues with orders, and even inconsistent opening times. But lately, things feel different! For the past week, my wife and I have been stopping here every morning before work, and the improvement is clear. The biggest plus? It’s actually open on time! That was never a guarantee before, but now, it’s a reliable stop to start the day. This morning, we were greeted by a friendly and welcoming man who even made conversation about the weather while we waited for my wife to locate her card. It was such a nice change from the usual experience—and definitely better than having the window slammed in our faces! It’s refreshing to see the effort being put in, and I hope this positive change continues. Thank you for some hope Robert! Keep it up!
The Donut's are always stale. The coffee is not made well. The breakfast sandwiches are always either cold with cold cheese or totally burnt with hard inedible bacon. The only good thing about this location is parking and easy access to come and go. The staff is pleasant 70 % of the time. Depends on who's working.
I ordered a cold brew with sweet cold foam (which not many locations get right). This was my first time at this location, and I had the privilege of being served by a young man named Jaden. Not only was my order done correctly, but he was very courteous and had smiles the whole time and was very polite! It was nice to see in this young generation.
Atmosphere: 4
Food: 5
Service: 5
Very friendly staff for a while they had very rude staff that would complain about every little thing but now they turned it back around
Atmosphere: 5
Food: 5
Service: 5
i’ve worked at dunkin’ for 3 years and this store has to be the worst one i’ve worked at by far and it’s ridiculous in my opinion. as an opener, literally had to come in 10 minutes before the store opened (3:50am) BUT wait for the manager to come to let me in or just call the store to have the baker let me in. yes, this store is more slow than the other one down the street but it really shouldn’t be open at this point because it’s not really convenient since it’s in a grocery store parking lot and the speaker to order is RIGHT BY THE ROAD so it’s already hard to order with all the traffic going on. i’ve heard they were moving that specific dunkin to the building next to the car dealership but i don’t know how that’s even gonna work. the new manager there has major favoritism, he always attacked employees via text (group chat) and basically just talks down to them. he seemed nice at first but then his true colors came out. the staff there is mostly girls and have major attitudes for no reason. some of them don’t really even get along so don’t know how their gonna run a store like that. the sandwich station machine are old so half the time you would need to heat something 5 times just to serve it right. don’t recommend going to this store at all!!
Wheelchair accessibility: there is a ramp for wheelchairs! just have to watch out for parking lot because people like to speed in that specific one/area and don’t know how to drive :)))
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Croissant, Dunkin' Refreshers, Sweet Black Pepper Breakfast Sandwich
Everything I order something it's wrong. Done with this place.
Most of the workers are darling and match your energy, yet there is one specific employee i believe her name was “maddie” was absolutely rude to me and my cousin. we had placed a mobile order and when we arrived she looked at us, rolled her eyes looked around for someone else and when another employee wasn’t around came over to us. After we received our food and drinks she slammed the window and walked over to another worker whilst whispering and looking at our car.
To many people joking around, coffee tasted burnt and not made correctly.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This location should be shut down. It's a traffic hazard.
The early morning crew here is second to none. Thank you guys for keeping me caffeinated at 4am!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake
Dunkin is worthless these days. At every location you get the wrong drink or it’s absolutely disgusting it’s so disappointing I hope they all go out of
Atmosphere: 1
Food: 1
Service: 1
Found mold on our food, when I called to get a refund the person on the phone claimed to be their manager and said they didn’t know how to refund us our money. I will be contacting them again and finding the owner of this fine establishment….I look forward to getting my money back…
Atmosphere: 1
Food: 1
Service: 1
Friendly fast service
Atmosphere: 4
Food: 4
Service: 5
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