Dunkin'
492 CT-2, Preston
(860) 887-7325
Recent Reviews
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Coffee was like hot water with cream, and refresher was not like photo and not filled .
Atmosphere: 1
Food: 1
Service: 1
Please give your customers napkins when they order food. Please!!!!!!
Atmosphere: 4
Food: 4
Service: 1
wonderful staff who deal with the incredibly long rushes and handle it in the best manner possible, regardless of the rudeness of the customers they answer and hold themselves well and get the job done.
Atmosphere: 5
Food: 5
Service: 5
Drive thru staff highly competent. Quickly and accurately completed a complicated order. Thanks!
First asked for splendor on the side and they gave me 4 in my ice coffee my sandwich was dry and cold. Very very disappointed. One napkin for two sandwiches and we asked for ketchup he gave us honey. Really
Food: 1
Service: 1
Order is constantly wrong even with stickers telling you how it’s made workers are very rude
Atmosphere: 5
Food: 2
Service: 2
staff was very kind and friendly despite being very busy. It looked like this dunkin was properly staffed with enough workers to deal with the rush, i love seeing that and it seems to be rare at dunkins now a days so applauding this store!
Atmosphere: 5
Food: 5
Service: 5
The drive is terrible, long wait times and never get your order right
Service: 1
frequently stop here on my way to work, more often than not my orders are messed up.
Now that the coffee is $4 bucks a pop... You would think that they could make the coffee right.
You say your order over the speaker, you pull.upnto the window and they call.yout order back to you .. but then when you get your order it is completely wrong. They forgot to add something or they added something you didn't want.
But it's been enough times to say please hire people who understand when someone says and order.
Have to go home and doctor the drink that was made and still never tastes right. I will be going to the other one on RT 2 with the sweet girls in the drive-thru.
Restaurantji Recommends
25 minutes and counting in the drive thru for 3 coffees
Ice tea nife and fresh
Atmosphere: 5
Food: 5
Service: 5
Drive thru looks scary Becca is of the long line but the amazing staff makes it go quick and are always in a fantastic mood.
Atmosphere: 5
Food: 5
Service: 5
Very quick service friendly staff only problem my croissant on one sandwich and bacon on another was burned which I didn't realize until I was miles away and could not turn back.
They were sooo nice in this Dunkin!!!! Everyone that worked here was kind and friendly. My daughter knocked over my coffee and the manager swooped in, cleaned it all up and replaced the food and drinks that were ruined!!!! They weren’t mad at all they were so kind and warm. Great team!!
Atmosphere: 5
Food: 5
Service: 5
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