Dunkin'

1261 Hopmeadow St, Simsbury
(860) 217-9006

Recent Reviews

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Erika Pimentel

Love it

Margarie Smith

I've been debating on whether or not to leave a review, but while I was in the lobby one day I heard the manager call back another employee from the front and they were loudly talking about WWE. Really off-putting as a customer and will not be coming back.

Atmosphere: 1

Food: 3

Service: 1

Georgiana

I don’t normally leave reviews, but my experience at this Dunkin’ this week was frustrating enough to make an exception. The service was incredibly slow. I waited 10 minutes for a mobile order that had two drinks, a sandwich and a wrap. I asked if I could speak to a manager because I thought that 10 minutes for a mobile order was kind of ridiculous, and when I spoke to her she was dismissive. Best part was that you could hear her complain about customers.

Atmosphere: 3

Food: 3

Service: 1

Francesca Toews

My partner and I both got food poisoning

Atmosphere: 2

Food: 1

Service: 1

Ga

This is not the first time I buy at this Duking avocado toast with bacon in top and they give me wrong order. Just last week I talked with the manager about ordering avocado toast with bacon and got only the toast with no avocado at all. Today they only put on a scraped left over bacon, not slices of bacon. We pay for one thing and we expect to receive the order the way we pay for. Why charge people for bacon in top of the toast if not putting it on? The business in those days seems to not care at all about customers. For me came do reviews for business take long screw up from them to make me get done with it. And Dunkin’ is one of them.

Atmosphere: 1

Food: 1

Service: 1

Querida Bonomo

This is supposed to be an iced dunkalatte with an extra shot of espresso, with SUGAR-FREE hazelnut flavoring shots. This is a 10$ coffee made 100% wrong! My extra espresso was not added mind you a dunkalatte is made with two in it and I requested for an extra one to be added so this should be way darker. They’ve sent me a cup of milk and sugar with absolutely no espresso in it and charged 10$ for it. If I had a vehicle I would 100# go back but I ordered this through uber eats because I do not have my car at the moment, so now I’m just shit out of luck.

Food: 1

Service: 4

Emilee

The slowest Dunkin around. Not sure what they’re doing in there but only go here if you want to spend 20 minutes in the drive through.

Atmosphere: 1

Food: 3

Service: 1

Lily Thomas

Bruh, really?

Andi Ireland

its dunkin. its fine. same mediocre menu items. the service is nice sometimes. and the quality of items varies a ton.

Atmosphere: 3

Food: 3

Service: 3

nandy y wandy

Wow i was so impressed in this dunking i be coming to this dunking for 9 years and today i went to buy a coffee almost closing time and i ask a guy that was working there that what the do with the donuts and he said we throw them in the garbage so i ask him can you give it away instead and he told me nope what a heart not ever again

Atmosphere: 2

Food: 5

Service: 2

Brittany Haversat

Getting a little sick and tired of ordering a coffee with cold foam and not getting cold foam. This is a weekly occurrence, that I’m paying for. Be lazy somewhere else.

Food: 1

Brendan Buckley

Food tasted good, wish I got everything I ordered! The service was awful and unfortunately very unprofessional. They literally were laughing when we went in to get the food THEY FORGOT.

Atmosphere: 1

Food: 5

Service: 1

Bill Babbitt

Always friendly

Atmosphere: 5

Food: 5

Service: 5

Keith Goeben

Always fast and accurate even when it's busy! Great team here.

Elizabeth Troiano

Waited 15 minutes behind one other customer for a coffee and donut. Not a happy customer.

Food: 4

Service: 1

Recommended dishes: Bacon Egg and Cheese

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