Dunkin'

25 Albany Turnpike, West Simsbury
(860) 651-0703

Recent Reviews

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Kenji Kurniawan

whoever give this place below 5 stars is crazy🤣 best dunkin

Dhdbb Jdjdjd

The staff, absolutely amazing so helpful and so kind. I came later in the day and I was assisted by a awkward tall teen, a blonde kid, and a tall some what handsome Arab. They made my drinks quick and they did not waste anytime, this is the type of service I expect anywhere management be proud of the great men these young boys are becoming. Be proud of yourself west sims workers. And just know you are doing a wonderful job. Keep grinding and stay true.

Barett Cote

Stopped to grab a coffee after work. Hours say 8:00 but they were locked up at 6:40. No sign stating if hours were updated

Christine Alley

That was the worst tea and coffee I ever had at DD. The tea and coffee were so weak we couldn't even drink them.

George Boullie

Went in the drive thru and whoever was working on january 15th at the window was the best!! should def give him a raise he was best dunkin worker ever !! i didn’t get his name but def made it worth to write this review and will come back !!

Marley Stolicny

there was a teenage boy with crazy acne making his voice sound of another race being very racist over the drive through & was pretty much messing up my order and purpose and yelling at me to “just say what I want” it was disgusting and I didnt even finish my order bc it took me five minutes to just get my coffee order in. His blonde lady friend on reg was laughing so hard when I pulled up saying “that was soooo funny” and he popped his head around the corner started laughing too. absolutely disgusting behavior.

Kate Davis

Folks here are friendly, patient, and helpful

Maria Rosu Livanis

Only if they knew how to make a coffee and only if they knew how to take an order and only if they were not been as lazy as they are and entitle as they are, they have this bullshit or they cannot hear to the customers on that speakers and customer service that’s all they have Dunkin you come here to spend your five dollars, and I think we own them

Shireen Gul

I wish I could give NO star for their service. They are flat out HORRIBLE! The incompetent staff and lack of supervision is more than enough to not ever look back at this location. If you love your time and money, do not go there!

Atmosphere: 1

Food: 1

Service: 1

Mat Cherkus

I realize these fine people have difficult, thankless jobs. But they keep forgetting my damn hash browns in the bag every morning. It's incredibly irritating and now I will have to check my bag every morning and hold up the line. No bueno

Andrew S

Didnt get half of what i ordered

Atmosphere: 3

Food: 3

Service: 3

Tari Greer

I got two sandwiches and they both looked like this. Why would this be served to a customer?

Hannah Kerstetter

I love me some Dunkin. However, although I order the same drink almost every time, it rarely tastes the same! Sometimes the flavor shots are too much, sometimes not at all and sometimes perfect. 🤷‍♀️

Dietary restrictions: I love that they offer different milk choices and that they have hash browns for a gluten free option (sensitivity only).

Atmosphere: 4

Food: 4

Service: 5

The Hitman

Expensive as hell and forgot my bagel smh

Atmosphere: 1

Food: 1

Service: 1

Joseph Smith

Expensive as hell and forgot my bagel smh

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