Plan B Burger Bar - Simsbury

Mica or Mika - not sure was a delightful server - she came right over - super friendly - took our drink orders - me and my wife each ordered a Sam Adams Octoberfest - they came out quick - as flat though as a tortilla run over by a fire truck - no foam - not even a trace - tasted like an open beer left for 3 days in the refrigerator- I didn’t want to complain because I didn’t want Mika to have to go back and forth trying to get us fresh beers - the two burgers were great btw - Service was perfect - Mika came over 2 or 3 times asked if we were ok-if we needed anything else etc - I didn’t want to complain about the beers until the bill came and she asked how everything was - I said everything was great except the beers were horribly flat - but we drank them anyway as they were cold and we were thirsty - so she apologized and then came back and said - yeah you’re right the bartender said it was the bottom of the keg - Mika asked “would you like to see if I can at least take one off the bill because of the quality? - I said - I’d rather have one fresh beer of your choosing to split with my wife - she said - oh sure that could work - 2 minutes later she comes back and says - the bartender says no can do - no free one and No taking one off the bill cause I drank them. - now I may be a little old - but I’m thinking this is not how you run a restaurant if you want repeat customers - I mean I’m kinda thinking one free beer for 2 bad beers that I’m paying for would be a fair kind of customer service right thing to do - and btw I am a repeat customer and have been for years - but sorry to say you’re bartender has unfortunately turned me off to ever coming back - so for a 6 dollar beer - which costs you a dollar - I won’t be spending my usual 500 - 600 dollars this year and I’ll be sure to steer my friends and family away from your petty establishments- we do have choices - and Max Burger is not so far down the road - so sad to say it’s good riddance and way to go for putting such a very sweet server in an awkward position - not cool -

Atmosphere: 1

Food: 5

Service: 5

Happened to go at the end of their Lobster Feast menu...such GREAT timing! Had the lobster roll & sweet potato fries, all was delicious!!! Outside dining a real treat & wait staff was great! Always have had great food & service at Plan B, highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet Potato Fries

Food is quite good.
Service is often very good but hit or miss depending on the server.

Atmosphere: 4

Food: 4

Service: 3

Wonderful staff and great decor

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

Great spit for lunch. Always predictable burgers ? and several nonburger choices. I love their "green fries" and this is the only place to get them. Tom, at the bar, knows the draft selection well!!

Parking: Plenty of parking in front or behind the building

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pretzel Burger, Hamburger

i remember going here with my ex best friend in may 2023 and it was amazing! i loved the atmosphere/energy/vibes of the place. the food there was phenomenal and i’d def recommend going here!!

Vegetarian options: i think they do have vegetarian options

Kid-friendliness: def have kid friendly options!

Wheelchair accessibility: they have wheelchair accessibility so you don’t have to worry about it!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Potato, Hamburger

Solid chili cheeseburger. Nothing special but it got the job done. The place is really cool inside but the door handle was burning hot and was also a bit hard to open. It was a hot, sunny day, but it still shouldn't be that hot. Anyways, the service was actually really good and our waiter was nice. If I'm ever in town, I'd go here with a couple friends.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Chili

Large menu with many different options

Atmosphere: 5

Food: 5

Service: 5

I was here with my friends and we sat at the bar, CarolAnn was great! She was tenative and helpful. She has an amazing personality and very easy to talk to. The deserts she made was great! Presentation was amazing! Would highly recommend her!

Update: went the next day and Liv was our bartender, she was greatttt!!

Update: Dee-z-Nuts was a great waitress! She hooked us up with our food right away.

Vegetarian options: They have a veggie burger as well as a beyond burger.

Dietary restrictions: For those who Have gf restrictions.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet Potato Fries

Smash burger was dry and too thick. Egg was over cooked. Not enough sauce and it wasn’t evenly spread. Apps came out with dinner. Slow service.

Atmosphere: 1

Food: 2

Service: 2

2 burgers for almost 35$??? lol

Great food, server forgot to put our order in so we sat there forever as it got busier and busier. Very loud and tables and chairs way to close to each other.

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Burger Salad, Blue Chips

Loved the Simsbury Plan B restaurant. Cozy and excellent service. I had the penne pasta and a guava margarita and some garlic bread. So tasty. Would definitely 10/10 recommend.

Atmosphere: 5

Food: 5

Service: 5

Staff are very pleasant and hustlers, but they need more colleagues on weeknights - shorthanded

Atmosphere: 5

Food: 5

Service: 4

This was the most delicious burger I have had in a very long time. The fried pickles and French fries were excellent. Will definitely be back!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Calamari & Pickles