Subway

25 Albany Turnpike B, West Simsbury
(860) 651-9350

Recent Reviews

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Ryan Platt

When I walked in this worker asked me how many sandwiches I would like which was automatically strange but I ignored it and I told her I would like a chicken bacon ranch not toasted with peppercorn ranch and tomatoes and this woman looks me in the eyes and says “would you like it toasted” as if I didn’t just tell her that 5 seconds ago but like before I just ignored it. Than she rudely tells me that all they have is pepper corn ranch by now I’m starting to get annoyed than this lady “puts in” my chicken and the reason put quotation marks above puts in Is because when I peaked over I looked at my sandwich and I saw NO chicken on it than I told her about the absence of chicken and she said “no it’s on there that’s why it’s a cbr (chicken bacon ranch)”when there was visibliy ZERO chicken on there and if you thought this experience was already bad it gets worse this lady puts RAW bacon on my sandwich which who would eat bacon raw I’m pretty sure that’s a health hazard but than when I tell her I would like my bacon cooked this lady had the audacity to say “I can’t cook it now it’s to late” and it STILL gets worse because if you remember earlier in my review I said I would like peppercorn ranch and this lady PUTS a TINY squirt of peppercorn ranch and puts a ton of mayo when I never mentioned it you might think ok this is just a language barrier but no she was speaking fluent English this is easily the worst subway service I have ever gotten.

Atmosphere: 2

Food: 1

Service: 1

Ashley Schachter

Person working hates their job
Got sandwich and was not what subway usually is
Stale and gross

Atmosphere: 2

Food: 2

Service: 2

Shawn G

$25 for a single footlong sub with double meat and nothing else is absolutely insane. Definitely will not be returning anytime soon.

Atmosphere: 2

Food: 1

Service: 3

matt vicencio

dude didn't follow the procedure to make a sandwitch. I called him out and showed him how the sandwitch was going to explode/fall apart when I eat it. He didn't care. wish I looked at the review first, didn't think it was to hard to put the meat on once side and the veggies on the other.

mike simpson

Conflict between manager saying there's not ingredients versus employees service is horrible

todd tofil

Cheese slices and chicken was small portioned. No cucumbers available . Cashier held on to the food with her dear life till the transcation was complete. Pretty much just snatched it back from my buddy who was here. Worse subway ever.

Gur Uli

First and last time!

Atmosphere: 2

Food: 2

Service: 1

Zach Deschene

I think they make the employees pay for the toppings, I’ve seen a small amount of lettuce and pickles

Summer Garza

I wouldn’t recommend ordering sandwiches online. My sandwich was covered in mayo and I did not ask for extra mayo.. I had to spoon the mayo off in order to eat it on my now soggy bread… disappointed ☹️

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Spicy Italian Sandwich

Misty Adorno

I placed a mobile order , so did my boss. We work at Town Fair down the street and they flat out denied me my food cuz the order never came in…? Even tho we paid …? What happen to the customers always right. Over a sandwhich …. Ridiculous. Don’t go here ever just give your money to any other place except here.

Atmosphere: 1

Food: 1

Service: 1

Misty DsrQueen

I placed a mobile order , so did my boss. We work at Town Fair down the street and they flat out denied me my food cuz the order never came in…? Even tho we paid …? What happen to the customers always right. Over a sandwhich …. Ridiculous. Don’t go here ever just give your money to any other place except here.

Atmosphere: 1

Food: 1

Service: 1

Igazi Ibrahim

Went today (arrived at 8:00) and the restaurant was closed. (Listed closing times were 9:00) When I went up to the window the workers saw me and hid in the back of the restaurant, after waiting a minute they came out and yelled at me that it was closed.

Atmosphere: 5

Food: 5

Service: 1

Sam Blouin

Delicious food, good

Atmosphere: 5

Food: 5

Service: 5

Erica Ann

I work for a medical office so ordering delivery is very convenient for my schedule. Multiple times part of my order has been left out of the bag and when you try calling to correct the issue the phone just rings and no one ever answers. The whole point of delivery is to not have to leave work to go pick up the order. Consistently disappointed with the inability of staff to correctly bag an order. Will not be ordering from here again.

Greg Osiecki

Went there to get 2 stake and cheese subways. Out of stake at this time. Tried to use 2 footlong subways for 12.99 coupon. I was pointed to a piece of paper on the wall which stated that limited coupons are accepted for veggie, ham and few other subways that few people would ever buy. At the end Subway Club 14.99, Rotisserie chicken and bacon 15.49, tax: 2.24 for at total 32.72.Worse subway out there. Much better ways to spend 32.72

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