Subway

25 Albany Turnpike B, West Simsbury
(860) 651-9350

Recent Reviews

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Shawn G

$25 for a single footlong sub with double meat and nothing else is absolutely insane. Definitely will not be returning anytime soon.

matt vicencio

dude didn't follow the procedure to make a sandwitch. I called him out and showed him how the sandwitch was going to explode/fall apart when I eat it. He didn't care. wish I looked at the review first, didn't think it was to hard to put the meat on once side and the veggies on the other.

mike simpson

Conflict between manager saying there's not ingredients versus employees service is horrible

todd tofil

Cheese slices and chicken was small portioned. No cucumbers available . Cashier held on to the food with her dear life till the transcation was complete. Pretty much just snatched it back from my buddy who was here. Worse subway ever.

Gur Uli

First and last time!

Atmosphere: 2

Food: 2

Service: 1

Zach Deschene

I think they make the employees pay for the toppings, I’ve seen a small amount of lettuce and pickles

Summer Garza

I wouldn’t recommend ordering sandwiches online. My sandwich was covered in mayo and I did not ask for extra mayo.. I had to spoon the mayo off in order to eat it on my now soggy bread… disappointed ☹️

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Spicy Italian Sandwich

Misty Adorno

I placed a mobile order , so did my boss. We work at Town Fair down the street and they flat out denied me my food cuz the order never came in…? Even tho we paid …? What happen to the customers always right. Over a sandwhich …. Ridiculous. Don’t go here ever just give your money to any other place except here.

Atmosphere: 1

Food: 1

Service: 1

Misty DsrQueen

I placed a mobile order , so did my boss. We work at Town Fair down the street and they flat out denied me my food cuz the order never came in…? Even tho we paid …? What happen to the customers always right. Over a sandwhich …. Ridiculous. Don’t go here ever just give your money to any other place except here.

Atmosphere: 1

Food: 1

Service: 1

Igazi Ibrahim

Went today (arrived at 8:00) and the restaurant was closed. (Listed closing times were 9:00) When I went up to the window the workers saw me and hid in the back of the restaurant, after waiting a minute they came out and yelled at me that it was closed.

Atmosphere: 5

Food: 5

Service: 1

Sam Blouin

Delicious food, good

Atmosphere: 5

Food: 5

Service: 5

Erica Ann

I work for a medical office so ordering delivery is very convenient for my schedule. Multiple times part of my order has been left out of the bag and when you try calling to correct the issue the phone just rings and no one ever answers. The whole point of delivery is to not have to leave work to go pick up the order. Consistently disappointed with the inability of staff to correctly bag an order. Will not be ordering from here again.

Greg Osiecki

Went there to get 2 stake and cheese subways. Out of stake at this time. Tried to use 2 footlong subways for 12.99 coupon. I was pointed to a piece of paper on the wall which stated that limited coupons are accepted for veggie, ham and few other subways that few people would ever buy. At the end Subway Club 14.99, Rotisserie chicken and bacon 15.49, tax: 2.24 for at total 32.72.Worse subway out there. Much better ways to spend 32.72

Lisa Bell

Ordered online, and they gave me a sandwich with only vegetables. Left the meat out completely. Ridiculous.

Samantha Balch

If i could give this place all negative zeros I would, HORRIBLE customer service, Patrick need to learn some professional and customer service skills and food was horrible this is the 2nd time that this has happened. When you ask to speak with a manager I was advised that he comes and goes. I then asked to speak with the owner Ken and I was told that he can take my name and number down and that they will HOPEFULLY call me back. I have owned subways in the past and I will be contacting cooperate. Grub hub was able to fully refund me my order but I refuse and will spread the word about this location and how there service more than once was terrible. A $16.00 sandwich wasn't even worth more than a $1.50 I would have rather given it to my dog.

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