Dairy Queen Grill & Chill

It's ok for a quick in and out

Atmosphere: 3

Food: 3

Service: 3

People need to learn how too make a hot fudge Sunday with extra hot fudge was really disappointing

Atmosphere: 3

Food: 3

Service: 3

We ordered online and drove 25 minutes to get here. When we got here they didn’t have what we ordered so we asked for a refund. The extremely nasty female manager told us she couldn’t help us. She said she wouldn’t do a refund and it needed to be done thru the app. NOPE! She wouldn’t give us the owners information either. After 10 minutes of arguing we left and called DQ corporate number. They said verbatim “only the store can refund you your money” Right, just like I thought. We drove 25 min back home already and are out $15. Plus it doesn’t matter because they already refused to refund me at the store and corporate won’t refund me. Don’t use the app, and don’t go to DQ. Slimy way to run a company.

Atmosphere: 1

Food: 1

Service: 1

The staff is always friendly! The food can sometimes be cold, my cheese wasn't completely melted.

Atmosphere: 3

Food: 4

Service: 5

No comments

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Cheeseburger Combo

If I could leave zero stars I would. Four useless teenagers standing around doing nothing while I’m waiting 15 minutes for two blizzards. They would much rather be on their phones, applying Chapstick and hand lotion and sitting on counters. Management is a joke as well

Service: 1

I went thru for small blizzard and got wrong order i was almost home before i realizex..and it took them long time to make..

Atmosphere: 1

Food: 3

Service: 3

Don’t recommend this Dairy Queen , very disgusting ? ppl working in the kitchen customers service was bad they really should train there team better

Atmosphere: 1

Food: 1

Service: 1

Horrible service

Atmosphere: 1

Food: 1

Service: 1

Offering soft-serve ice cream products, grilled burgers and fries, as well as pre-packaged cakes and ice cream bars, there is something for all. Their extended hours are great for catching a snack after a movie or shopping. But not sure when the frier is shut off, just after 8:30pm our fries were cold, not even heat lamp warm. ?
And it was $17 for two small blizzards and a large fries ?.

Atmosphere: 4

Food: 4

Service: 4

Love the chicken tenders and of course the ice cream!!

Atmosphere: 5

Food: 5

Service: 5

Outrageously high prices compared to other DQs but somehow they're always busy. The drive thru is slow as molasses. I got a chocolate shake with chocolate ic and got what tasted like a vanilla shake. Staff are indifferent. Not worth the time and money, I'd rather go without.

Food: 3

Service: 2

Horrible horrible service, half the staff was on their phones, no one was pleasant at all. Women in front of us asked for a side of strawberries because ordered extra and didn't get any then was given attitude by one male employee saying next time we will have to charge you even though she offered to pay for more. I asked for extra cheesecake in my blizzard and didn't get a single piece in it. Every employee looked miserable and overall it was not a nice experience. Will not be back

Atmosphere: 1

Food: 1

Service: 1

Fun family place to enjoy a meal. I had their cheeseburger meal. Very good fast service and friendly. I don't have fast food but a few times a year. It's worth it here

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger Combo, French Fries

Horrible horrible service, half the staff was on their phones, no one was pleasant at all. Women in front of us asked for a side of strawberries because ordered extra and didn't get any then was given attitude by one male employee saying next time we will have to charge you even though she offered to pay for more. I asked for extra cheesecake in my blizzard and didn't get a single piece in it. Every employee looked miserable and overall it was not a nice experience. Will not be back

Atmosphere: 1

Food: 1

Service: 1