Nomads Adventure Quest

100 Bidwell Rd, South Windsor
(860) 290-1177

Recent Reviews

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Hannah Swale

Fun time for a child's birthday party, lots of games to play laser tag is a lot of fun

Jennifer Mack

I had a very bad experience here I spent $200 on my kids to have a good time and alot of the machines were down and some even just took points and didn't even let us play and when we brought it to the manager all she gave us was 100 points a on there card never ever again will I go back there.

Quandrea Brown

Never changed lol

Yamileth Star

Kinda pricey but we loved the veggie pizza.

R S

A lot of games was out of service during my visit and a little expensive

al

Fun place for kids and adults alike

June Taraschuk

Great place for kids, several of the arcade games were not working

vishal kamble

Adults can enjoy at this places along with kids

Syed Ali

Awesome place for kids
Ample parking space

Matt Martin

Terrible party experience from start to finish.

To begin with, we booked the themed "Space" room. The theming is three small pictures hung on the wall. The website shows this gorgeous Under The Sea room with murals on the walls as an example of their themed rooms. We talked to the manager about this and he said, "oh, well we were going to decorate it last year but then we didn't. Now we leave as a room you can decorate yourself." I explained that I booked a themed room, not a "decorate yourself" room but he didn't care.

Next up was the service. The party began 45 minutes late because they were running behind. We were supposed to do the arcade games at the end, but we let the kids do that first since they were running so behind. But even then, that only took a few minutes (they give you just enough for every kid to play one or two games). We kept asking where the food was and were told it was coming. It finally arrived. There's supposed to be a party host to serve the food to the kids, but there was none. They dropped the food and left. We had no utensils, no gloves to serve the food with, no cups for the drinks. Nothing.

We eventually got that stuff (after making the kids wait even longer). I asked for cups. For 17 kids, plus parents, the person brought me 12 cups. Yes, 12 cups. At no time did anyone offer to help with serving the food or drinks or anything (which I was told was included). We complained about this, but they blamed us. They said, "well you came during shift change." (We came when they booked us.)

The arcade is terrible. It kept taking kids' credits but not letting them play the game. The kids get 20 credits. One of the games takes 15 credits to play. These are eight year olds, they didn't understand that.

And then the redemption center was horrible. There's almost nothing there. I asked the kid behind the counter what my daughter could get for under 300 tickets (since I couldn't see anything other than a jar of loose tootsie rolls and a single squishy ball) and he said, "not much, we ran out of most of the stuff." I kid you not. That was his response. So we left with a couple hundred tickets unspent because there was nothing to spend it on. Which I guess is their goal? If you don't spend your tickets it's more money for them.

This place is a disorganized mess. From the management all the way down to the staff, they absolutely don't care one bit about your experience. Their party packages are a major bait and switch scheme, and the whole place is rundown and in need of major renovations. Just a gross experience from start to finish. We really regret having chosen them for my daughter's birthday party.

Edit: by the way, I posted this review three years ago. Not once, any time after the review or our complaints to the company, did anyone reach out to say "hey, sorry you had a bad experience, we'd like to make this up to you." They got our money, they were done with us. The lack of a response from management to reviews like this shows you how you'll be treated when you have a similar experience. You are warned.

Joseph Grenier

This place sucks!! Went 6 months ago, then again on Sunday 7/7/24, and again, all the popular games weren't working again. No bowling, no air hockey, Deal or No Deal not working, lazer tag the music was so loud, and the flashing lights were making it hard as hell to see. Overall, the place was hot as hell, too. It's definitely overpriced, not worth the money when nothing after 6 months aren't fixed. The only upside was "The Tavern" for an after snack and beverage

Jodi Hill

Such a great experience with our nephews on a rainy Saturday.

Adam V

??always a great time kids and parents!

C C

Three for the nostalgia after having brought my lil sis years ago to play pool. Layout has changed a lot, but could've gotten better service. If I was looking for the bathroom I would've asked. Mad that was first assumption. Then hard of hearing dude ? ? ? wasn't that helpful when asking for billiards. He was going to assist afterwards till girlie explained the process. Other dude was like couldn't have explained it better myself. Couldn't have been more annoying tbh. All that didn't need to happen. Took my business elsewhere. Either way looks like the billiards section is more of a banquet hall now anyways.

No Name

Overall the place felt very run down. Almost half of the games were out of service. Do a walk around before you spend any money and see what’s open. Place looks like it’s on its last leg and I wouldn’t be surprised if they closed down for good based on how it’s going in there.

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