Dunkin'
In Mobil Gas Station, 242 Greenmanville Ave, Mystic
(860) 536-0040
Recent Reviews
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Go here if you want to have less beach time. Personally, I don’t like the beach so it was a good thing but I’ll rate one star because the food was buns.
Atmosphere: 1
Food: 1
Service: 1
This has been one of the most infuriating fast food experiences I've ever bad.
This place is horribly understaffed. My pregnant wife ordered at approximately 11:15. I had to walk to the counter 20 minutes later to ask about our food. After being told our ticket was lost, the man did his best to throw it together whole thing as quickly possible. The problem is it was still wrong and we had to go back and have it fixed.
The whole visit took about 40 minutes.
Atmosphere: 1
Food: 1
Service: 1
Long wait, bad customer service. Not recommended, go somewhere else
Atmosphere: 1
Food: 2
Service: 1
Terrible..would give zero if i could. 2 girls working (????). Waited and I was never acknowledged...I left and same thing happened to my husband. We left with nothing.
I come in everyone r in a while and it takes me forever just to get one drink most of the time when I come in it’s the same one girl. She is rude and is singing very loudly the whole time. Today when I came in I heard her yelling at someone in the drive through line. It usually takes me like 10 minutes just to get my coffee and I always see a line waiting. I understand that she is the only one working there but I used to work solo at Dunkin before and it is not that hard to get food and drinks out.
Atmosphere: 1
Food: 2
Service: 1
This location could use a management overhaul. Every time I stop by they are slow or have closed up early. Stopped by on Sunday at 4:45pm and the woman said they were closed. Glad I didn’t order ahead, Dunkin app said they were open.
Atmosphere: 1
Food: 1
Service: 1
Waited 15 minutes for a green tea, and when I spoke to the manager she stared me dead in the eyes like I asked her to make me a steak medium rare. Mind you, there were 5 active employees behind the counter. No sense of urgency, and when she gave me my tea (finally) she sighed as if I was bothering her... like it wasn't her job to get me the drink I had been waiting 15 minutes for. Very disappointed, since the other Dunkin down the road had me in and out swiftly. This is not my first poor experience at this Dunkin -- will not be returning.
Atmosphere: 2
Food: 2
Service: 1
The person is very nice but all three times in a row I have gone there has been problems but this one literally was 20 min to get a sandwich and coffee and 2 ice cold hashbrowns. She almost didn't remember the sandwich. I know she is very nice but the first time she was by her self and I thought she was just confused and gave me the wrong cheese and the second time I was given coffee instead of tea. I did truly try but something truly is wrong.
Atmosphere: 3
Food: 2
Service: 3
There's 2 dunkin donuts on the same road! The one in the gas station is amazing. The staff are so nice. Fresh food.
But the other DD is the worst!
Wish I can give zero rating
Put $30 worth of food in 1 bag
Food falling out of the bag. It was so heavy it ripped and my food fell all over the ground. For a .5cent bag!!! Don't go out of your way to give me 2 bags. After spending $40 ( plus coffees) I'd give 5 cents for another bag!
The bagels are hard and stale at 6am.
I never write bad reviews.
There were 6 workers
I was the only car at the drive thru
Utter mess
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Kid-friendliness: Yes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Perfect stop off the highway!
Atmosphere: 3
Food: 5
Service: 5
I review a ton of places in New England. Id love for one tine my bagel not to taste and chee like rubber. Coffee was good service was ok. Quality control needs to be better!I encourage the management to reach out, how can I help? Boston is full of foodess. You need to do better.
Atmosphere: 3
Food: 2
Service: 3
If I have to wait 10 or more to see someone to order it’s not worth it. Went to Starbucks down the road. More money but better quality and actually got service !
Absolutely horrors as far as service. Let’s not take orders so as to make sure statistics look good. Then let’s do everything other than fulfilling the orders
Service: 1
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