Steak Loft Restaurant

Waitress was excellent but as for the restaurant itself poor. For a steak restaurant it ran out of rib eye , my Serlion and shrimp cocktail on a holiday weekend that is unacceptable they should have planned better as they still had one more day left on the weekend

Service: 4

Went here for our 5 year anniversary. The food was great and so was our waitress. I would definitely recommend. We will be back again next time we take a trip to Mystic.

Atmosphere: 5

Food: 5

Service: 5

Been dying to try this place and I can say I will give them another try. We walked in about an hour til close; it was nice and quiet. We got to sit where we wanted and the waitress ( all 3 ) was very attentive. The food from my opinion was a 7/10. The salad was amazing but the steak could have a bit of flavor. The chicken sandwich was good not dry at all. I really appreciate how attentive the ladies were; keep up the great work!!!

Atmosphere: 4

Food: 3

Service: 5

The food is delicious as usual. Perfectly cooked steak, no matter how you like it.

Atmosphere: 4

Food: 5

Service: 4

Dark and quiet. Excellent food and wait staff. Best steak I've had in years, cut and cooked perfectly. Excellent.

Atmosphere: 5

Food: 5

Service: 5

I went there last Monday and it was an awful experience. My wife had the scallops and they were spoiled. She got deadly sick 6 hours later in the middle of the night. My granddaughter ordered a medium well steak which came out bloody rare. Tried to flag down the waitress to send it back but she ignored us for 20 minutes. We finally had to walk through the restaurant to hunt for her down. She did take if off the bill. We called the restaurant the next day to notify them of the bad spoiled scallops but we were told the manager was not in. We left .multiple messages over the next few days and finally got the General Manager and she was aggressive and rude. We'll never go back there. It's to bad, ten years ago it was a pretty good place.

Atmosphere: 3

Food: 1

Service: 2

Hosted a large holiday party at the Steak Loft and can’t recommend it more. The space was perfect for our group and Casey, Debbie, Faith and Angel managed everything like pros. Thank you!

Very disappointed. The service in the bar was terrible. Our waiter at the table was really good, the food not so much.

Atmosphere: 3

Food: 2

Service: 3

We had a reservation for 7:30 but ended up getting there at 7:15 and they were able to take us right away which was great. Our whole meal for 6 people took an hour and 45 minutes. We waited over an hour for our food just for it to come out undercooked and bland. Someone in our party is celiac so she ordered a salad with steak - no croutons. When she got the salad it had croutons. She sent it back and they brought another out very quickly compared to the rest of our meal. The steak on this salad was raw like the chef put it on the grill for 2 seconds, which would explain why it came out so fast. She had originally asked for it medium. Another person in our party asked for a well done burger. It came out bright pink. The rest of the food was just bland. No flavor and cooked enough to be edible but not how we asked for it. And all the meat was cold but the baked potatoes were hot. The rolls and caesar salad were amazing though. It was a very disappointing dinner especially since we live an hour and a half away so we had to go home hungry. They were nice enough to take the severely undercooked burger and raw steak salad off our bill however the waitress got defensive when we mentioned to her the salad being wrong for the 2nd time which was a little off putting however she was very pleasant for the other parts of our dinner.

Atmosphere: 2

Food: 2

Service: 3

Sprawling restaurant offers private rooms off of the main bar with live music. Other side is for quieter dining. Great staff. Great food. No complaints.

Atmosphere: 5

Food: 5

Service: 5

Ordered 2 bowls of chili to go. The said 15-20 muns. Went back in then and still had to wait. It was not busy at all. The price for the size amount is ridiculous.

Food: 3

Service: 2

Really good service, good food only you where very cheap about meet in my order, be more generous please, hamburguesa bien ! French fries amazing.

Atmosphere: 5

Food: 5

Service: 5

Great Happy hour

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Sandwich, Fish\u0026Chips Fries, Fish, Steak Loft House Salad

Some furniture has wear on it, there could be more lighting, and it was cold; however, the food and service was great! I would come back here again.

Atmosphere: 4

Food: 5

Service: 5

Ok, last minute dinner. So we enjoyed ourselves, but wasn't our first choice.

Atmosphere: 4

Food: 3

Service: 4