Francesco's Pizzeria & Restaurant

Had a really great lunch here today. We got the calamari fra Diablo appetizer, and I have to tell you, I’ve never had one like that before. It was excellent!! The salad dressing with little bit of lemon added was really good too. My business is opening literally a two minute walk away so I’m sure I will be eating here often. I smell your food all the time while trying to meditate!! lol. Yum!! The only thing I wish, is that you guys had a lunch menu. Anyway, I recommend it. The honey butter that came with the bread is off the hook! Oh, and great service too!! Thank you Francesco’s!

We have been going here on a regular basis for over 3 years. On October 12th they messed up our take out order. We live deep in Enfield near the Mass line we weren’t going back to have food remade so the “manager” we talked to when I had called told us she would write our name down for our meals to be remade for another day. Well… we go to order today and no one wrote our name down and the owner Johnny refused to remake our food and insinuated we were looking for free food. After some back and forth he begrudgingly said he would do one meal remake. Although it was not what was originally offered we reluctantly said yes. Upon picking up our food it was further discussed how disappointed we were and he gave us our two meals for no charge. It should not have been such an argument or belittling situation of owner vs customer. It was a very frustrating experience. Especially because even the remake of our food was messed up. Chicken was missing in our Alfredo and we were given pasta with sauce when it was supposed to be just linguine for our chicken francese. Overall very upsetting because we enjoyed their food for years with no complaints until now

My family of 4 enjoyed our dinner at Francesco’s so much that my 2 teenagers were offering compliments to our knowledgeable server, Sandy. She was attentive, warm and just lovely to talk to. The food was nothing less than excellent. We shared 3 different entrees: Penne Bolognese, Shrimp Scampi and Veal Saltimboca - all craveable and high quality dishes and some of the best Italian cooking we’ve had. Mangia ??

Parking: Plenty of parking behind the restaurant in a lot.

Atmosphere: 5

Food: 5

Service: 5

Just great food. Really delicious

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Stuffed Shells, Meatball

My family of 4 enjoyed dinner at Francesco’s so much that my 2 teenagers were offering compliments to our knowledgeable server, Sandy. She was attentive, warm and just lovely to talk to. The food was nothing less than excellent. We shared 3 different entrees: Penne Bolognese, Shrimp Scampi and Veal Saltimboca - all craveable and high quality dishes and some of the best Italian cooking we’ve had. Very cute and clean decor too!Mangia 🇮🇹

I haven’t eaten here is 30 years, and still just the same amazing pie and grinder I remembered. 10/10 over decades.

Atmosphere: 5

Food: 5

Service: 5

We live locally and order out here quite often. Tonight was the exception. I called to order a meatball grinder and a chef special chicken Gianni. The girl who took my order could not seem to understand anything I was saying , I had to repeat myself multiple times and after about 5 minutes even had to spell out CAPERS. During this entire interaction she was extremely aloof to my growing frustration and was even laughing with another girl. She couldn't make it through reciting my order back without having a laughing fit, and eventually just hung up on me. I called back still trying to hold my composure and got whom I can assume was the other girl laughing with original girl she apologized and I just asked her to repeat my order back, the result ... another laughing fit now from this girl ! I finally had enough and asked her to just forget my order to which she just said ok and hung up. No apologies or even attempt at trying to remedy the situation. Truly one of the most rude and frustrating take out calls I have had to deal with. Francesco's really needs to evaluate their front end staff( rude and immature) since it's really left me and potentially anyone else who ordered out tonight not wanting to return for the foreseeable future. Such a disappointment! Order take out elsewhere in Suffield if you want to be treated decently.

Disappointing-First time I ever gave a 1 star review - if I could give a negative I would-Poor customer service- order was wrong- owner insisted order was correct, when was the customer wrong? I asked for 1/2 refund for a large pizza because the 1/2 that should have had extra cheese did not! The funny thing is the pizza was $40 and I asked for $20!- not even a full refund. Owner would not admit he was wrong! Then he wanted me to return the pizza- like I would lie over $20? I threw it out - it was inedible. Does this look like extra cheese? All my corporate luncheons, family Christmas dinners and every Friday night pizza business will be going elsewhere- Bad business and poor customer service - Do not recommend- Regards, Former Customer

Food: 1

Service: 1

Do yourself a favor and avoid this place. The food is expensive and very mediocre at best.

Atmosphere: 1

Food: 1

Service: 1

Great food and service! Will be back

Atmosphere: 5

Food: 5

Service: 5

Highly recommend...
Food is Awesome
Service is flawless
Prices were spot-on

Atmosphere: 5

Food: 5

Service: 5

The pizza is delicious! I love having the left overs. Wish they would leave me more!

Atmosphere: 5

Food: 5

Service: 5

12 " meatball sub 2 waters 25.00
Now here is the snap. 2 dry meatballs small amount of sauce 1/2 meat ball on each half not that good small portion only good thing was the service and no handicap parking is that even legal will not go back for sure ...DO NOT RECOMMEND

Kendall was excellent !!! Was hangry and tired and Kendall was on point, food good too !!

Atmosphere: 4

Food: 4

Service: 5

Parking: Plenty of parking. However, it's an uphill walk from parking lot to the dinning room!!

Atmosphere: 5

Food: 5

Service: 5